They have become so inept. My husband went in to see a Dr. They Dr gave him meds and said you must…read moredo a follow up. We walked out and scheduled a follow-up at the front desk. We later had to cancel that follow-up due to scheduling. When we tried later on to reschedule, he was not allowed to make an appointment, he had to speak to a nurse. He told the idiot to call his cell, not the home as he was at work. What # do you think the nurse called. I called and got the same run around. The idiot would not let me make a follow up. It was then I learnt that the original follow-up was listed as a blood pressure check. So INEPT. To tis day, no return call. Going to someone else. A professional office gave an appointment first call.

I would give no stars if I could. My elderly mother goes to the doctor here. They do not follow up,…read moreshe's very ill, still, after a week and they just throw medicine at her as she gets weaker. No follow up appointment. Her laryngitis, weakness and breathing problems for 6 days did not even get to see a doctor. They never even tested her for covid.

Dr. Freitas has had a profound impact on my life, with just the right advice and medical…read moreintervention at key moments along the 25 years I've seen him. His blend of practical professionalism and knowledge, along with caring and humor, is increasingly rare as I compare notes with friends who loathe their GO. Front desk staff isn't as remarkable, no doubt, but it's a small price to play for what you're really there for.

terrible front desk, especially the practice manager. very rude....... would not recommendread more

Dr. Remis is a very thorough, compassionate physician. I've been his patient for years (as are many…read moremembers of my extended family). He is very good at looking at the big picture, never rushes me, and explains things very clearly. I'm fortunate to have him as my PCP.

I'm giving 1-star only because there's no option for 0. This doctor deserves 0-star…read more Low of the lowest and am being conservative. David Remis was the doctor-on-call when I called that my son running fever after testing positive for COVID-19. The child is non-verbal and cannot tell what he's feeling. I wanted to check with the child's PCP first, before rushing to the ER where we would run the risk of exposing everyone else to COVID. May be the PCP could put him on antiviral, plaxlovid or something, who knows. The time was exactly 10:38pm when the on-call-doctor, DR. Remis, called back, so sleepy/drowsy and fuming that I didn't have an emergency to be calling for at 10:38pm in the night. Did not even review what symptoms the child was running and sounded half-asleep the entire time, but kept telling me to call the next day in the morning. I was like, "Dr Remis am already on the phone with you, at least check the child's profile". No! He would not budge because in his own words " that would require that I log on to the computer to check the profile. Call back tomorrow", he reiterated. Low of the lowest.

I'm getting tired of physicians assuming I'm poor and can't afford things when I'm a patient here…read more On one occasion, I needed pain relief when migraine pain, which is incapacitating, hits. I had in mind nasal Imitrex as pill form is useless if you get nauseous & vomit. Student physician says pill form will save me money. I have private health insurance with drug coverage. Student physician needs authorization from MD, who says Imitrex in a pill is useless for those with nausea & vomiting & gives me the nasal spray I want. On another occasion a MD who consulted with my 10 year old recommended a decongestant. Again was offered help for my pocketbook which was not only not requested but didn't work. Also physician's directions for medication didn't match Pharmacist's. Half a century on the planet & any other practice has student physicians they ask, "Would you mind being seen by Student Doctor X today?" and I always give consent. Would it be too much to ask UMass to do the same? At this rate UMass may be losing me as a patient.

Gets back to me in a timely manner with test results. But I really wish, especially when I need to…read morebe seen on an urgent basis, someone would ask "Do you mind being seen by student physicians?" At almost 50, that has usually been the procedure. I understand they have to get experience with patients from someone, and I don't mind, but I wish someone in the office would ask instead of assuming I don't want to see Dr. McCahan & will settle instead for a student physician.

After being with this practice for 20+ years, they dropped me for missing too many appointments…read more Blessing in disguise because the all new staff is crap. Sent me for a $700 scan that I didn't need, and consults for having my boobs removed, when I didn't need to. I would highly NOT RECOMMEND this office.

Sometimes it's hard to get an MD to listen (obviously they know everything there is to know!), and…read moreKramer, MD is no exception. An added bonus/nice touch is that she doesn't feel the need to talk to her patients over the phone (only speaks to them through her admin!). Her bedside manner (...or lack thereof) is atrocious - very forceful and is only a one-way method of communication. My take away is that she's just another typical type-A, a-hole MD, do yourself a favor and avoid this condescending person. Btw, she loves to force meds on her patients - even though they might be not even in the range (only close) of where you would need the rx. You could safely assume a competent MD would would try reasonable methods (diet, exercise, etc) to address medical issues before demanding your patient take meds, but I guess if the MD knows all - there's no debating the subject! Oh - btw, another little chestnut, she hosts clinical trials - no wonder she's such a HUGE FAN of the prescription pad - go figure! Dr. Kramer, please remember you took a Hippocratic Oath, not a Hypocrite Oath.

I am a clinical psychotherapist working with adults and families and can' say enough about…read moreMarilyn's "life changing, adolescent saving work" with my patients children. I have referred a number of patients who struggle with teens and young adults through early 30's who have extreme anxiety, depression, isolation, substance abuse issues, and she has been "miraculous" in working with their families and the teen/young adult to find the right placement to get help and to become a healthy, high functioning individual. Marilyn goes way above expectations for my patients, to support the parents and the child and to be available to help throughout the entire process. Most recently two of my patients children (one at 17 and one at 29 years old) were "hopeless", "I'm a loser", "I will never be happy" and now with Marilyn's unending resourcefulness and presence have moved into healthier lives they never thought possible. I can not say enough about Marilyn's expertise, her "finding the perfect fit" and the value I place on her work ............ I am grateful to her as are my patients and their families. No amount of money can possibly renumerate her for her devotion to her job and commitment .

I have used Dr. Engelman for college coaching, neuropysch assessments and residential and…read morewilderness placement and I cannot say enough wonderful things about her. If you are at a point where you are considering residential and wilderness placement for your child, you know this is one of the most stressful and emotionally challenging times in your life and your child's life. With so many programs out there, trying to figure out which reputable program(s) to place your child in can be overwhelming. I cannot imagine navigating this world without Dr. Engelman. She has in depth knowledge of programs throughout the US and internationally. She frequently visits programs, she knows the owners/directors and she even knows the clinicians enough to know which one will be the best fit for your child at the program you have selected. Dr. Engelman is great at connecting with your child and getting to know your child, allowing her to select programs that will be a good match. She is incredibly knowledgeable, kind, caring and is unrelenting in advocating your child's needs. I have two neurodivergent teenage daughters, both with very different challenges, and I am incredibly happy to have Dr. Engelman to support them both in their journey to adulthood.

A True Gem. If you are looking for a new PCP, look no further. Dr. Derderian is a knowledgeable,…read morecaring and compassionate physician. The practice is new and staff very friendly at the new St. Vincent Northboro location.