Advacare is a medical supplier that specializes in both some durable medical equipment but mostly…read moreoffers home medical equipment. They offer larger items such as wheelchairs. lift chairs, oxygen, hospital beds, as well as CPAP machines with their supplies. There are many more things they offer. There is an online catalog on their website that explains everything. This is one of two locations in the Pittsburgh area with the other being in Sharpburg. They are only open on weekdays however, you can reach their answering system after hours. They accept medical insurance and are a Medicare approved facility. They will gladly ship your supplies to your home for free or if you prefer you may visit them. The purpose for my visit was to exchange and CPAP facial mask for my husband since they had in error sent him a nasal mask. The people there were friendly and helpful. They admitted that the invoice was correct, the person who packed it put the wrong item in. They were grateful that I had brought one of his unused ones for a correct replacement so I was in and out fairly quickly. This location is located in Bridgeville off Old Pond Rd at the top of the hill on Villani Dr. It is best to call ahead of time to see if they have the right equipment to suit your medical needs.

I took my JoeyLift in to be repaired and serviced on May 3rd. A welded part broke that attached the…read moredrive chain to the transfer platform. Since ordering a new platform would have required quite a bit of lead, assuming they even had the part in stock, Tim devised a way to fashion a replacement bracket of hardened steel that could be bolted on that very afternoon. Saving me a ton of down time, an additional trip to your location, and I imagine, quite a bit of money. The repair was done in the time promised, for a very reasonable sum, resulting in no additional down time for my lift. I has been two weeks and I am quite pleased with the way my lift is working since its repair. I really appreciate the care that Tim took in assisting me. As my main mobility scooter weighs 250lb, so I really depend on my lift being operational. And I appreciate Tim's determination to get me back on the road as soon as possible The repair was done in the time promised, for a very reasonable sum, and I was back up and running that same day. It has been two months since the repair and everything continues to work just fine.

ABSOLUTELY DO NOT USE THIS FACILITY! They submitted incorrect paperwork to my insurance company…read moreBlue Cross Blue Shield and when BCBS first mailed them a letter asking them to resubmit the form with the correct information, and then ended up calling them directly, Westbrook Medical Supply refused to resubmit the form. They said I returned the scooter before the month was up, and that was their reason! That is a pure BS reason!!! They charged my charge card for the entire month rental of the equipment, and BCBS would have paid it in full to them, but they didn't want to be bothered. What the heck does it matter if I returned the equipment a week early? They were charging the same either way. BCBS spoke with the same girl that I had to deal with when I went to their office to rent the scooter, and she acted like I was totally bothering her to ask questions about anything! Pure laziness! I guess they thought since they charged my charge card already then why should they bother making the effort to resubmit the claim!!!!!!!!! Total BS! ABSOLUTELY DO NOT USE THIS FACILITY!

Woman in charge was not helpful. She was preoccupied with her desktop. She only knew her product…read moreline and was painfully ignorant of what's available in the market.

I needed to rent several pieces of medical equipment for a week or so, and I found Kelly Comfort…read moreSolutions after doing a quick search. Toni, the owner, helped me identify the equipment I needed, and I was able to get that equipment on the same day. The equipment itself was pristine and made a huge difference in my recovery. She was flexible when I needed to extend the rental time, and her prices were so reasonable. Her solutions and equipment were just what I needed. I don't think I could have navigated the recovery anywhere near as easily without that equipment and her help. To boot, she was flexible, compassionate, and so very kind. If you are in need of medical rental equipment, don't hesitate to reach out to Toni at Kelly Comfort Solutions. I'm so very glad I found her!

From the owner: Specializing in Vitrectomy Recovery for macular holes and retinal detachments, KCS offers quality…read morerental products and the best customer service!

Dont order any Supplies from them. They are a bunch of scammers…read more I am sharing my personal experience. I ordered supply for my CPAP machine. When you place order there is a option that 'It will give you estimate how much it will cost you'. Based on that I confirmed i will pay $34 and insurance will cover $98. Otherwise Amazon could have costed me $60. So i went ahead and confirmed order. I received my package sometime in January. Then out of no where I received a bill of $98. I wondered why am i receiving this bill now. When i called them, they told me my insurance doesn't cover anything. I got confused, Why my insurance was covering $98 in January and suddenly after two months it's not covering. I called them multiple times and asked them take your package return, And then they are telling me Return window is just 30 days. So how they are scamming people is, 1. first they will call you ensure you, it will cost amount. 2. And wait for return window pass by. 3. After that they will send you invoice which you eventually have to Pay. Now i received a letter that threatening it to send to Attorney or collection agency.

it is ridiculous NuMotion is not on the bus line. You have to take Access to get to it.read more

It's now the end of July and I've been trying to get my wheelchair fixed since *October* of last…read moreyear. These people never call back when they say they will, and I've been utterly unable to get them to actually schedule an appointment to take care of this! Never, ever again will I use them if I can possibly avoid it. They told me in October I needed a new motor, which meant that both of them had to be replaced - to the tune of about $400 each. And then they never ordered them, so by the time they did finally get them in, we were well into the new year - which meant that I was going to have to pay for them in full out of pocket, whereas last year, since I'd already met my out-of-pocket max, it would have cost me nothing. So, I asked them if there was something they could do for me on the price - and each and every person I've asked has said nicely they'd check and get back to me, but not a single one of them has ever done so. I am now calling them almost daily, and they keep telling me they will have the service manager call me, but he has never yet returned my call. A few months ago, I got a message from him telling me he was going to be at my home at some hour that afternoon for our appointment. He'd left it the day before, but good old AT&T didn't show it to me until that day. Problem is, I hadn't actually scheduled an appointment, because - you guessed it - NO ONE HAD EVER GOTTEN BACK TO ME about doing so. And of course I was unavailable that day. I called him back and left a message about all of this - and nope, he never called me back again even to apologize for the mixup. I am so done with them.