Steve and Richard arrived as scheduled and we're both polite, efficient and informative. They…read more clearly know their work well. It was a pleasure. And Michelle, the salesperson, was wonderful to work with.

i picked up vertical blinds with massive damage to the packaging. i was told everything was in the…read morebox. of corse no clips for the valance and the blind.If only the owner cared enough to inspect the damaged box i would have avoided a couple weeks lost chasing the owner for proper installation brackets. Instead i got to hear how it's not her problem it's the suppliers who made the mistake.

Great antique store with lots of variety spent tons of time browsing around. Prices varied by…read morevendor but found lots of things worth buying at a great price.

I noticed several items being sold that were not authentic, including silver rings, necklaces, and…read morePokémon cards. I brought this to the staff's attention, and they were very nice; however, they mentioned it is ultimately up to the sellers to review their own stock. I personally identified about 15 rings labeled as real opals and silver that were not stamped, and one even had a plastic "opal." Owners should oversee their sellers' inventory to ensure that counterfeit or misrepresented items are not being sold. Based on this experience, I will not be returning, as many of the items were not legitimate.

Fast, Friendly, and knowledgeable. Saved me $275+ from what the dealership quoted me. Happy to…read moresupport a local family owned and operated business.

This company is absolutely fabulous!!!!!!! We found ourselves in need of 12 boat house batteries…read more This company had them in stock and charged us a fair price for them. My husband is 82 and they even put us in touch with someone that was able to installed them, We were very very impressed with their helpful spirit and great stock. Wish they had a store in Seattle. Bravo, Discount Batteries.

I can appreciate the type of store that it is for foodies and those whom like to cook and bake,…read morehowever, the prices for what they are...are way over priced. I am from Vancouver and even the priciest shops in the city aren't this much. The staff are helpful and there's a lot of selection, however, there was nothing for me other than a walk through.

Best fun shop in Nanaimo. Lots of treasures from around the world. Funny card section. Lots of…read morefurniture with a bit of an edge. Great spot for finding interesting gifts. Beautiful Pandora and jewlery selection. A fun / lively staff that are there to help you and figure what works best for you. The BEST Christmas window displays in town. Lots of thought and love has gone into making this shop. One of Nanaimo's best treasures. Downtown shopping area has been turned around, check it out. Way more fun than the mall or malls( plural for Nanaimo).

I had a very good experience. They sell Stylus sofas which are high-end, but the prices are good…read morefor what you get. The people were friendly and helpful, even when I changed my order at the last minute.

good quality furniture, good prices and quick delivery. whole interaction seemed so easy. very…read morehappy with the result. we bought a stylus sectional, we shopped around and IHF had the best prices by far

Honestly, not a bad selection, but I feel that it would be great if they would list the condition…read moreof the product on the tag, as sometimes I found an item that I liked but it took me like 5 minutes to figure out there's a problem w/it. For another thing, the prices! Honestly surprised. I found a nice looking Agfa camera for a shocking price considering there was nothing to note about its condition on the tag. BEWARE!

Jerry Anderson, the manager of the Post Office Antique Mall sold me a clock which ran slower by 5…read moreminutes for a few days, each day, and finally it stopped working. When I bought it from him, he swore by it , that is working just fine . I paid $160 for a piece of junk , it turned out. More so, when I contacted him about the clock not working, he asked me to bring it back for cleaning , for free. In the end , after the alleged cleaning , allegedly done by Brian Gould, the clock was still dead the next day. I finally took the clock to a real professional who explained to me that the clock had never really been cleaned and he also explained to me what was wrong with it. The cost for the repair is in the ballpark of $150. In a nut shell, I will never set foot in that store and I advice anybody else to do the same

seniors avoid!! and never go into this store alone!! i am a 78 yr old low income senior that was…read morepressured by the owner and manager into signing what they call "a form" before leaving this store. i was scammed out of $2,000.00 no furniture as a result.

Lovely couches with great guest beds in the Hide-a beds. the owners are lovely people and very…read morefriendly and helpful.

The staff at this store are very knowledgeable, and have a lifetime of experience. Byron, in the…read moreflooring department helped me immensely with choosing lovely vinyl planking, and also provided extremely helpful recommendations about kitchen countertops, I would highly recommend any of the departments in this store - the staff are very kind and friendly, and their assistance is second to none!

We purchased vinyl plank flooring from this store. Their salesman talks a good line about how he…read morehas great installers and recommended someone to do not just our flooring but also to replace our double shower stall in the bathroom. We stupidly thought he would recommend someone who knew what they were doing. We had 3 weeks of very short working days (sometimes only 3 hours) so the job was going on and on. At the 3 week point, not one room in the house was finished. There were bits and pieces of trim left undone, bits of wood with nails lying around....and then they didn't show up at all one day. We didn't get even the courtesy of a phone call to let us know they would not be showing up. The 2nd time that happened in the same week, we'd had enough and told him it was over. He said he was too busy to show up that day because he works for a strata - that's more important. The way they treated our time showed a lack of respect. He sent his son the next day to finish the hall.....see picture - 2 3/4" inches out in a short hallway.....kind of like the carnival fun house feeling when you go down the hall because it's so crookedly laid. To date we have spent almost $1200 on finishing and redoing. And more to come - the big one with the floor having to be taken up in the hall and reinstalled. And all trim having to be redone. The carpet installer sent from the store sat here when she came to do the estimate and talked about how the last people she had worked for had not given her a big enough tip and she was not happy. We're getting carpeting from a flooring store in Parksville. Someone else is doing our bathroom. The salesman at the store does not seem too bothered at all by this. I guess it's business as usual. After speaking to the salesman about this, my husband came home to tell me that the plants were all on sale in the garden centre. But this business will not be getting another penny of my money. And people in the neighborhood who have asked how the reno is going......well, you can imagine yourself whether they will give them a try. This flooring department might be good if you are a do-it-yourselfer and do not rely on a solid (or even halfway good) recommendation.