First, they do not know how to bill insurance. Have been fighting with them for months. The…read moreInsurance keeps calling them and they even ignore them. On top of that they told me I have a hole in my retina in which I do not after seeing another doctor. Not impressed DO NOT GO HERE

I have been to this facility for eye exams, cataract specialist and got eye glasses. Everyone from…read morethe front desk to the optometry place have always been very nice, efficient and very helpful and kind.

I normally have a really good experience but this time it definitely could have been better! I was…read morecoming in for a quick visit and I had to wait over an hour to get results. The eye photo taken 2 visits ago had a hair where we should've seen the freckle so we'd know last visit it hadn't changed. $80 and over an hour later, it hadn't changed.

first time I went I had to argue with the front desk as my insurance covered it and they kept…read moresaying it didnt, it does cover it, the second time I went for a contact lens exam, I got a hurried eye exam before he said I had cataracts and possible glacoma and he was done examining me and I should see a specialist, ok fine then they charged my wellness card for a full exam with fitting, at no time did I have a fitting, wore my own tacts in and wore my own tacts out, I contested it and they lied to my insurance company and said I had a contact lens fitting, my husband was charged for glasses when they should have taken his wellness card and charged that, now trying to recoup the 200 dollars, will never go back

I have been seeing Dr. Shetty since 2005 and have always been treated with the best respect by the…read moredoctor and his staff. They have bent over backwards to get me scheduled per my available scheduled at all times. There was even a time I had to call to reschedule twice and they again worked with me. I have no idea where the other reviewer is coming from.

I went to this eye doctor for a long time, I finally was fed up for the last time, the staff acts…read morelike you are a problem all the time, but that's the least of problems. I ordered conta s after an appointment, when they cam in they were blurry and I could not see well. I called the office back and made a correction appointment, after paying $40 per box, PK Shetty refused a refund and acted like it was my fault the prescription was wrong. The biggest problem at this office is that he will schedule 5 to 6 appointments at the same time. Plan on spending at least an hour and a half there. You go in the room and get a number on your door. Sitting down and seeing you are number 5 and knowing each appointment is at least 20 minutes - not cool, no one has time for that. He is disrespectful.

Was told my frames had been discontinued and I would need new exam, lenses and frames…read more Funny how a competitor down the street could order the frames and just pop in the old lenses which was exactly what I was looking for.

Very unprofessional! Had new glasses made August 2018. Took them back twice because I couldn't…read moresee out of them their response was "get used to them". Left for SC for the winter. Came back for my exam in September of this year and told them I still could see out of my $500 pair of glasses. Again... get used to them. And they weren't under warranty because it was past one year. Lab won't honor it. McManus owns the place. He should and could have handled this differently and made me a happy customer. C stands for customer. But nope. I picked up my unfixed glasses. Will take them to sams club and will not be back in his office again. Do NOT recommend him.

Rude office staff, doctor can't be bothered to be here more than one day a week, won't take the…read morelargest vision insurance on the planet, despite the fact that he has himself listed in their doctors registry. Go somewhere else, you are better off finding an eye doctor that is not too busy being a greedy cunt to be bothered to serve patients.

What a wonderful business! Friendly, welcoming, efficient, and professional! First time needing…read moreglasses in 60+ years. The doctor was excellent in his work, and the assistant was efficient and friendly throughout the whole process! So glad we found this business and we will be doing all our future exams with Dr. Derek Guarino! Thank you! The MacDonalds