Now called Optimum - dreadful service - no newspapers delivered on multiple occasions - what a shame - when it was McNaughtons, owned and run by Mr & Mrs Critchley the service was excellent - shame they retired, but good luck to them, and thank you for your excellent service over many years, Mr & Mrs Critchley and your (then) staff.
Optimum - more detail - wrong papers delivered on several occasions, missing today, yesterday and last week - necessitating personal visits to the shop; noticeable understaffing and negativity evident at the counter; many customers in the queue with the same experiences . Stockholding all wrong; did they never think of surveying the customer base ? Where is their business plan ? In my opinion, if they continue in this vein, this business is doomed.
Like many others, we are now thinking about electronic newssheet deliveries. read more