I had some minor scuffs on the passenger side of my vehicle in need of repair. Another collision…read moreshop in town quoted me upwards of $5,000 and four days to complete. Ultragloss got it done in less than a day at a fraction of the cost. Literally saved me thousands of dollars and did an excellent job. Cannot recommend highly enough!

Fantastic service. I usually scrape my garage pulling in or out 3-4 times per year. For usually…read moreunder $200 these guys make it look like it never happened. Headed there for the 3rd time this year! Cannot beat the service or the price! Thanks Guys! PS. Just got her back today. Looks factory fresh!!

Dropped my keys off Monday night in the drop box for a Tuesday appointment. Called Friday to…read morecheck the status as it was supposed to be finished. They did not have the keys and did no work even though the vehicle was parked directly across from the door. Apparently their drop box was broken and they found the keys. Why didn't they call Tuesday morning when I had my appointment? The excuse was somebody was on vacation. Lots of excuses and poor customer service. I will be finding another Ford dealer.

My husband and I can't say enough about Waikem's Bodyshop. We had a vehicle in there a couple of…read moreyears ago with a large dent in one of the fenders. The vehicle was a pearl white color, hard to match. They fixed the dent and matched the paint so that you couldn't tell anything had ever happened. Recently I was in an accident with an uninsured driver. I had just gotten another vehicle three weeks before. I had to file the claim with my insurer. What a time to find out how terrible their claims department was, which will be another review about them when the claim is done. The adjustor was so rude, as if I had caused the accident. I had received a concussion and was so distraught over the treatment I received. Leah at Waikem was such a help. She kept me updated along the way and helped get the claim going to get my vehicle fixed. We just can't say enough about her. The car looks spectacular and runs as good as new. We will definitely use them again.

I purchased a Kia soul on November 30th 2017 due to car accident on Nov,17th. Jason Vandevere was…read moreawesome and very attentive to my needs in purchasing a new vehicle. I feel he went above and beyond in customer satisfaction and I'm thoroughly enjoying the new car. He was very thorough and patient in explaining the purchasing process as it had been many years that I had even looked at a new car. Thanks Jason and thanks Kia Vandevere!!! Sincerely, Leticia Lewis

These guys did an improper oil change to my car which wrecked the engine. They thought my car was a…read more6 cylinder that i had before i got a 4 cylinder. They put way too much oil in it. Do not take your car there.

We had our family SUV there for over a month, received a huge bill and still had to take it…read moredirectly to another mechanic anyways. It was a coolant leak that spiraled and turned into a lot of hours in labor charge$$, guessing on radiator, thermostat? maybe, hoses, heater core, parts and symptoms over 3 weeks in dead of Winter. In the end was told to "get a head gasket replacement", but why was that not checked first when told that SUV was overheating? A compression leak down test or a coolant combustion gas test should have been the first thing done, then go from there. We just got a large bill and a larger one now looming... We are local, and like to give locals good reviews, but this was a most painful experience, and we had to rent cars for a month just to get by. He had somebody quit in the middle of all this, so I get that, but the communication there was very lacking, as we would go 4-5 days with no updates to the progress, kept us wondering every day if we should extend the rental car agreement, a day,a week, two, who knows? There is nobody working the front desk to call, so you are calling Nick directly and he's the one working on cars, so we weren't sure if he was getting messages. Every excuse was that he was always working on somebody else's car instead of ours. Engine was missing some parts by week 4, I had to go buy to replace after getting it back. He did refund me though. Interior of car was received as filthy and took over an hour to clean. I think that the A/C refrigerant was also lost in the radiator swap, I'll find out in the Summer. Bush's, McBrides, and Randy's were booked out 2 weeks when it overheated, or I would have gone there, so took a chance here and would not recommend.

Nick came in on Super Bowl Sunday to replace my radiator last minute! Life savor. Always affordable…read moreand always quality service that does not break the bank. Thanks again for keeping us on the road!!!

I just leased a new 2026 Palisade from Marhofer Hyundai of Green and couldn't be more pleased with…read morethe whole process! I highly recommend them and will continue to use them for future purchases. I drove just over an hour to them as I was looking at used Subaru Ascents and they had the best selection of them for the best prices. I was peering through some windows in the parking lot when I was promptly greeted by Audi Petty. She was friendly, knowledgeable, and helpful without being pushy at all. I told her why I was there and she went over all the Subaru options. She test drove each with me and went over all the features. She seemed to have such an understanding of what I wanted and what was most important to me so she suggested I try a used Palisade as well. I was stuck between which vehicle to select and she and her manager, Breanna showed me an easy side by side comparison with numbers included. Breanna suggested I look into leasing a new one considering how little I drive, which I had not considered. She pulled hard numbers for me and explained the lease in great detail. I was given all the time I needed to think about it and they were not pushy at all. I decided on the lease and things progressed quickly from there. (My laptop ended up dying and I needed to check in with work so Audi found a way to get me plugged in so I could keep working) I was in the finance office signing papers within 20 minutes. The finance lady was very kind as well and made that part such an easy process. She didn't have that need to "manslain" everything to me. As a woman who was there alone, I LOVED working with all women the entire time! Getting a car can be such a long terrible process and all 3 of them made it such a quick, painless process. I was so pleasantly surprised and walked away with a brand new car that I love and that was within budget!

I am extremely disappointed with the service at this dealership. I drive 45 minutes specifically to…read morecome here, and I've consistently brought my car in for regular service ever since purchasing it from this location. I'm very particular about my vehicle, which is why what happened today is completely unacceptable. The Service Writer (Hunter) decided it was appropriate to use my personal vehicle as a demonstration car for another technician who wanted to learn how to drive a manual transmission -- without my permission. This second individual had absolutely no business being in my car. After they parked it, both of them remained sitting inside for another 30 seconds, doing who knows what. When they finally exited, the second technician was holding a vape device, leaving me concerned they may have been vaping inside my vehicle as well. This behavior is inappropriate, unprofessional, and a clear breach of customer trust. It is unethical to treat a customer's vehicle this way under any circumstances. I immediately requested my car be removed from the service bay before any work was performed. Based on this experience, I can no longer recommend this dealership for service -- or for anything, frankly.

Have never had issues or beef with their employees or work. Professionals and courteous too. From…read moremy experience in 8 years living here, Only 2-3 auto or body shops in town that I can say that about, But they're the best IMO. If I ever move away from here, I'll miss them. Edit: I should also plug Pat & Mike's Auto off of Market Ave (Southbound) just before the traffic light and OH-62W to I-77N connector. Honest and knowledgeable as well, (sometimes) more budget friendly than other local shops. They recommended CS for alternate work they couldn't perform. I still use both companies. :)

I trust these guys more than anyone around town! They may not be the fastest service around but…read morethey're the most reliable in town! I would highly recommend chassis systems our family trusts them and my dad has been using them for over 20 years! Don't look any further they will take good care of you! For the right price and service I don't think you need look further!

The service there was outstanding. The employees did what was necessary to solve your problem…read morequickly and low cost.I thank Bob and his group very much.

these guys know what they are talking about, I've now been here a few times and they are super…read morereasonable on price. Like the name implies these guys truly are quality. 10/10 would recommend, they have cool decor in the waiting area.

One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!