Son's car broke down last week. Called Reed's, they were courteous and efficient, met us to pick…read moreup the car on time and delivered it to mechanic with care. Price was reasonable. If I need towing again they're the only company I'll call.

I was hoping by looks of the website and giving an old school Local company that that was going to…read morebe the experience I had when I walked in the door.  The man who runs a business is completely Unprofessional. When I walked in, I love the fact that it looked like there was tons of workers and even his family may be even a granddaughter and a couple young grandkids that were in there just hanging out, so I thought that was pretty awesome. It was horrible after that, his behavior and things he said in front of them.. My car was towed police officer in in Dalton. I was not charged with anything and I did not spend any time in Jail The officers took me to the closest gas station. I explained to the officer that the two honey rifles that I had in the back of my car That I had made sure I had followed all laws and they were completely visible I had no other guns and I had no ammo. I explained to the officer that they were family heirlooms that I had inherited, and that they held a sentimental value to me, and I have been protecting them since my grandfather who is a Vietnam veteran pass them down to me when I was 25. I told him that I had raised my two boys using the same guns that I had hunted with us a kid and that the reason they were in the car was because My daughter, who is now seven the same age I was when I said hunting with my grandfather wanted to learn how to hunt so I told her that I was gonna Have her start off with the The same Rifles had started off with, and that her brother had used. These guns have been completely pampered and babied and respected. They are family heirloom. The only reason that they were taken to the police station was because my car got towed, and the police officer could not leave them in the car officer told me that because I was not charged with anything. I was not a felling. There is no issue with the guns that I could go pick The rifles ASAP.  When I walked back in the second time because I I didn't have my key fob and the rest of the things that were on my key. He told me that That was all I was given and it was probably at the Joe with the guns and then his family member started talking about the guns and I said OK well, I'll make sure to take care of that whenever I take care of what I've gotta take care of.  So I walked back out to the car and had to walk back in a third time because he had given me the wrong key and he openly admitted it so the correct key had my key fob and everything on it and then he started talking about you know it's probably guns, blah blah blah and then you know Family members and Everybody that was sitting around there, including right in front of the kids started talking about the rifles and the gel and I'm gonna get them back or not depending on what happened.  I just smiled and took the crack key and went about my way, but the man was not there anyway it has no clue as to what happened with the rifles and for him to not only blow it out twice, but also to must have talked about it with the family and the guys that work there because everybody that was sitting around talking about it and talking about, I felt like I felt embarrassed .  I am a country girl and I'm 45 years old. I've never been in trouble with the law. I went as far as to make sure that I had checked the current Ohio State laws before transporting them. I am haven't drank alcohol or did any drugs since I was 17 years old. I was the trusted one that my grandfather, who was a Vietnam bet passed his guns down to so the way they made me feel when I walked in. There's a family talking about it. They talked about it was horrible convicted felony. So I would never go back to this man again nor will I have anything to do with his other location. He assumed that he knew me even though I just moved to Canton, not even a year ago and I've never even been to Massillon.. And very disrespectful of his family I would never go there if I were you. I wasn't even upset about The keys Because it was simply on mistake. don't ever assume the worst and if you do you run a business and it was completely unprofessional of you as a business Center to have shared that information with your family and them to make fun of me out in public about it. specially about something that obviously is still pending because I haven't even had my court date. I'm a well respected woman who does good things and has to respect young boys who have grown up to be great men and now I'm trying really hard to give my daughter. your business Center you're not at home relaxing if you wanna share your experiences with your family that's fine, but don't say it out loud in public when I'm trying to get keys twice and then all of them join in like it was something they were very familiar about speaking very early if somebody that they didn't even know, shame on you you need to retire

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

I scheduled an appointment as a returning customer to test drive a specific Chevrolet Silverado…read moreTrail Boss that I was seriously considering purchasing. I drove approximately 2.5 hours and even took time off work because I was interested in trading in my current Trail Boss for this truck. When I arrived for my scheduled appointment, I was informed that the vehicle was not even on the lot because a manager was using it as a demo vehicle. It was extremely disappointing to make that drive only to find out the truck I had an appointment to see wasn't available. I want to specifically recognize my salesperson, Christian, who was professional, apologetic, and acknowledged how frustrating the situation was. This was clearly not his fault. My frustration is with the dealership's scheduling and members of management. If a customer has a confirmed appointment to see a specific vehicle, that vehicle should either be available or the customer should be notified before making the trip. Unfortunately, what should have been an exciting visit ended up being a significant waste of time, fuel, and a day off from work. I hope the dealership reviews its process so future customers don't have the same experience.

Bought a Dodge Durango and very happy with the purchase from start to finish, my salesman Ben was…read moregreat with transparency, he made it a pressure-free environment, and was excellent at communication with every step of buying a vehicle. Highly recommend him and Progressive Auto Group in Massillon, Ohio.

Did a great job on my niece's suv, looks and shines like it came right off the showroomread more

54321 4.4…read more (129) Reviews All cost11 estimate7 insurance company6 door6 +6 Sort by Most relevant Newest Highest Lowest Mary Fox 47 reviews·17 photos 17 minutes ago NEW Services: Painting, Electrical, Body & Trim Very VERY DISHONEST. 08/28/23. They called and very unapologetically at that. On the phone with Alex and he said He is not familiar with what has been going on. ???? In the conversation going over now coming back a 3rd time said "Wasn't ... More 1 Madison Reiheld Local Guide·27 reviews·2 photos a week ago NEW Services: Painting, Body & Trim Fixed like new! The entire process with my insurance company took about 3 weeks turnaround time. Justin B Local Guide·76 reviews·34 photos 11 months ago I took my fusion in to have a dent in the roof fixed. They had to remove the headliner and the sunroof to do the repair. The outside work looks good however my tan headliner had black hand prints all over it. The next day the sun roof ... More +15 6 North Canton Collision (Owner) 4 years ago Mr Barnby, I am very sorry for how this was handled. I am glad that you are happy with the body & paint work and I agree 100%. It should have been cleaned for you. We strive to make every customer satisfied with their experience and this was a reasonable request that should have been fulfilled. The estimators supervisor will be reaching out to you. Christian Kinsinger Local Guide·15 reviews 3 months ago Gave a quote within 15 minutes, had the repair done a day ahead of time, price ended up being lower than the quote and looks amazing. Plus gave some extra touch up paint and can tell my truck is cleaner than when I left it. 10/10 service Mary Fox 47 reviews·17 photos 17 minutes ago NEW Services: Painting, Electrical, Body & Trim Very VERY DISHONEST. 08/28/23. They called and very unapologetically at that. On the phone with Alex and he said He is not familiar with what has been going on. ???? In the conversation going over now coming back a 3rd time said "Wasn't this paid for by someone else?" He didn't understand my being upset/offended by his question and got really defensive when I explained it didn't matter who paid for it and we were hit by an uninsured driver who agreed to pay us. He got pissed off at at me! This place is completely 100% dead pan unapologetic about there lack of work, lack of ethic, lack of customer service. ****UPDATE: 08/27/23 Few weeks later. Our son sits in the back seat. CAN'T PUT THE WINDOW DOWN! Doesn't work. Because they not only didn't connect it the just stuck it back in! This place owes us money back!!! We were hit by an uninsured driver. An older lady who accidentally let her Insurance laps. They said it would take 7 to 10 days to fix the car. Took 4 days. RED FLAG! This shop is so used to ripping of insurance companies when you come in they provide and estimate and DO NOT DO THE WORK YOU PAID CASH FOR! An uninsured motorist hit my husband.She agreed to pay us. Estimate was with cost of removing the bumper and headlights front and back paint fade to match doors. JOKE! THEY NEVER PAINTED PAST THE DOORS. HUGE MISSED AREA. HUGE! Front or back never used paint or clear coat but charged us for it. Found the small scratches on the car front and back before we took it in. Small but we know they were there and a paint chip. Right by the door. Its still there! Had they painted and buffed and clear coated it wouldn't be there. Took it back they took off a major area they missed but up front same scratches that had where they"Faded the paint and buffed would not still be there. Scratches that were not caused by the accident but we knew were there. THEY ARE STILL THERE ON THE FRONT PANEL BY THE DOOR! THEY NEVER removed the bumper or headlight in the front. Same in the back. They charged for it. They charged HUNDREDS to remove bumpers and lights never touched. Paint and time never used. Estimated buffing the Wheel the older lady hit. Didn't do that either. Trim they took off coming off the car. This fix should have cost half. Didn't paint or buff past the doors. Charged! Didn't remove lights or bumpers. Charged ! Didn't Buff Wheel. Charged Trim coming off. Stop ripping people off.

My car was completed in a matter of days. Worked well with my insurance company. Also made…read morereturning my rental very easy.

I got side swiped messing up my two doors. Although every worker I have spoken too has been…read moreresponsive and very polite, I have been told three different times in which my car would be completed. I drove by yesterday and my car was sitting outside windows down painted and looked perfect, yet I couldn't get. I was told Tuesday pickup, then weds, then for sure thurs. It's thurs I call to check and of course something else about a camera and if codes pop up they'll have to have a third party fix which will take another day (at least) I've expressed I am struggling with renting a car- (guys insurance only covers 26$ a day and it's 35$ a day on top of gas I drive for work) and I had scheduled to return car today cuz I was told IT WOULD BE READY. And again they're so nice.. but no one can give me a real time frame what so ever. So I'm getting very frustursted but I will say phenomenal customer service

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

Excellent workmanship pleasant and professional I would highly recommend Ken and all the employees…read moreat Collision Service of Green

I've had my vehicle repaired a couple times here for minor repairs. Everyone is friendly and the…read moreshop is clean. They did a good job on the repairs and they thoroughly clean your car while it's there. I wasn't happy about something on my 2nd visit but the customer service is excellent here and the issue was solved to my satisfaction.