I would love to be able to rate their actual service but they don't return phone calls to schedule…read morean appointment. Had someone come out for an estimate then called back several times to schedule but never received a call back--was totally ghosted. Called again on a plumbing emergency and never heard back on that call either. If you don't want my business, just say so. I'm an adult and it won't shatter my life. It just tells me to find a better source.

lrft my kids two weeksafter i paid for furnace with no date or anything i called to ask the date…read morethey are comming out the guy called back two days latter and said we are not doing it.what a waste of time this company is

Great experience with new heating and cooling for my home. Highly recommend durkie. Prompt…read more Responsive and reliable.

We live on the same road as the business. We had an emergency call on a Sunday. They will not…read moreprovide emergency services for non established costumers. We cannot establish a relationship without receiving the help. This is a missed opportunity for Durkie to receive a long standing business relationship. Maybe this company is busy enough to turn away work. We understand that a possible maintenance service from this company would establish a customer base but they just lost any future business. Also, if we were customers we were quoted $425 just to dispatch an emergency call. This seems excessive, but we were willing to pay it. The service tech did offer to come out tomorrow (Monday). How would tomorrow make us a customer? Unfortunately, there is just not an interest in working.

Great job I was…read moreable to make a quick phone call, schedule the appointment right away, which was a great positive for T&M Plumbing They showed up 1/2 hour earlier than promised, which was great for our home needs The price paid was definitely better than I had thought, since it was really an emergency situation for us It was great to know, that they will send me a reminder about the need to clean the tank in a few years

From the owner: Remodel & New Construction Boiler repairs & installment…read moreChimney & combustion piping Dryer & fan venting Duct work & vents Furnace repairs & change-outs Gas leaks Gas piping Heat pumps Heat runs Radiant in-floor tubing Range hoods Temperature control Thermocouples Unit heaters Broken water pipes Drain cleaning Faucet repair & installation Garbage disposals Gas connections Fixture repair & installation Leak repair Roof drains Septic Pumping Sewer piping & drain cleaning Sump Pumps Water Heater installation/repair Water pressure issues Water purifiers

They ghosted us, won't return phone calls, and did not fix appliance. The repair tech that they had…read moresent out was very nice and was knowledgable. The problem lies in their office.

Hometown is an awful company. Since I had a DTE home warrantee, DTE selected them to do service on…read moremy refrigerator. The technician had no clue how to open the front panel. He was so lost that he had to "you tube" how to get access to problem area. Finally he said he would order the damaged part, after two weeks of no response, I called them. They never got back to me. DTE called them, they never got back to them. This went on for a total of 8 calls with no call back on status. Finally, I had to get DTE to authorize another company to come out and repair my refrigerator. They found and fixed the problem. Hometown totally misdiagnosed the issue. Hometown was a total waste of time.