Jason, the new owner of Walters and Hemming, came out to give us a quote on a new furnace. He was informative, personable and he was by far the least expensive of the three companies we asked to come out and give us an estimate. Walters and Hemming crew, Ben and Andy, put the furnace in, as well as removed the old furnace. Andy patiently helped us log into the programmable thermostat from my iPhone. I have nothing but praise for how they did the job. They were on time, efficient, professional and personable. Good luck to this new owner of a well-known company. read more

These folks are the best! Great customer service from the first call. Quick response, great communication right to the time the plumber, Tyler, got to the house. He quickly diagnosed and fixed our plumbing issue, then fixed another plumbing issue that hadn't even been on his service request - all within the hour for which we were billed. He was courteous, professional, friendly, and - most importantly - very competent. Cleaned up after his work, too. I would recommend Walters & Hemming to anybody. read more

All of my experiences with staff and service people have been very good. The service people are very friendly, answer questions and give good advice about keeping my heating and cooling system running well. They were quick to respond when I had a "no heat" call in the winter and the furnace and air conditioner I bought from them had a better warranty than anyone else. It's a long time local company and there is a reason they have been in business for so long. read more

We have successfully relied on Walters & Hemming to open and close our summer place for years, taking care of all plumbing needs and other utilities and generally checking the condition of things. Their service is always thorough and prompt. They can also be counted on for prompt repairs and sound advice on replacements and renovation. We recommend them highly! Jill W.D. read more

This was my second time calling Walters & Hemming, and it was another incredible experience. They came out to assess and fix my AC unit. Luke was comprehensive and took the time to explain the issue. They are so professional, kind, and efficient. I am grateful to have such and valuable company in Traverse City. read more

Very good new furnace and AC installation. They quoted accurately and added two items the other guy didn't include. They have been the top standard in traverse city for a very long time because of there great service and reliability! I'm pretty happy we used them. 5 star service.. JC.. read more

Great service and great people for all of your HVAC and plumbing needs. Have never had to have a call back since everything is taken care of the first time out. Have recommended them to a number of people and their only comment is , Thank you!! read more

We are completely satisfied with our experience. Jay is prompt ,efficient and a very experienced professional. He replaced our old water heater, explained fully how the new one works. I highly recommend Walters & Hemming ,and Jay in particular. read more

We have used Walters & Hemming for a number of years for Heating & Air Conditioning as well as Plumbing and we couldn't be more satisfied. They are on time and efficient, no need for a call back because everything is done right the first time. read more

Such a great family owned company! Same day service and very fair prices. I plan on using Walter and Hemming's for our new construction house. Their Plumbers are very knowledgeable and have great work ethics! highly recommended. read more

I had plumbing and furnace issues on the same day! The team that came solved the issues in an hour. Very professional and explained everything to me. They will be the only business I will call upon if ever another need arises! read more

I have used Walters & Hemming for years with great satisfaction. They have made some major changes in recent times but the service, responses and quality service has not changed. They are my go to plumbing and heating shop. read more

I have been doing business with this firm for over 30 years and have always appreciated their responsiveness, professionalism, and ability to get the job done right and at a reasonable price. George W. read more

Amazing locally owned business (4th generation). Tyler did a great job of replacing the diverter in our shower and thawing out a frozen pipe. Highly recommend this company. read more

Walters and Hemming are a very reputable company. They responded quickly to our issue and once on the job we're very professional. All our problems were resolved. read more

Poor customer service as didn't call me back for several days and price to install water heater was extremely high. Didn't feel like they wanted the business. read more

Best HVAC company in Traverse. No need to look elsewhere. Thanks for keeping me and my family warm, thanks for the honesty and quick service! read more

They provide quality service! Their crew is very thorough! So great to have such knowledgeable service people. read more

Service, quality and done on a timely manner. Thanks for making sure our family is comfortable each season.