Was looking for a local (Laval) place to replace an iPhone 5S and a quick Google search found me…read morethis place and it had great Google Reviews. Called up and made an appointment. The Google reviews did not lie. Fantastic service and a super fair price. So good I brought in another Iphone (a 5) and got the battery replaced. Super fast and friendly the repairs took less than 30 minutes! Oh and yes you get a receipt with a 90 day warranty. I would not hesitate in recommending this place. I love encouraging local people! His business is in a residence so don't be looking for any signs lol. I know where to go if I ever need my iPhone to get repaired. Merci encore!

Quick and friendly service. Unlike everywhere else I called they did not try and upsell me on a new…read morephone (Mine is a year old) or try and take possession of my phone for 24 - 48 hours. Phone is like new.

My ancient computer (2011) needed fixing. The service person was very understanding. I left the…read morecomputer with him for a few hours. He replaced the battery, fan, tightened the case and upgraded it. I was so grateful for his pleasant and helpful manner. I would recommend this business for expert repairs. 05/2021

I recently stopped by Micro-Boutique after a good 5 years since my last visit. I must say - the…read moreplace hasn't changed one bit. It still has the same horrible service. Like when I bought my first iPod 5 years ago, this visit still met the same slow service. I stood around at the cash - all the while the rest of the store was pretty empty - waiting for someone to acknowledge me... I'd say it took about 10 minutes before someone so graciously accepted to take my money and let me be on my way... When I asked for a 4GB stick of RAM, besides the fact that they were misinformed on what kind my computer required, they went on to tell me that it costs "$130, but I'll sell it to you for $115" - my, what a great deal this must be one might think - well, think again. That same, identical RAM could be bought online for around $45. Essentially, their markup was more than 50%! These are among the reasons I haven't gone back in 5 years and the only reason I went this time was for convenience as it's close to my house, but clearly... nothing has changed since.

Bruno was extremely helpful and knowledgeable. He informed me about risks to my iPhone warranty,…read moreand actually saved me a lot of money and trouble.

iFix is absolutely the best smartphone service I have ever received. Bruno is extremely knowledge…read moreand predicted correctly the issue and resolved it in record time. He is very knowledgeable, professional, highly responsive and best of all a very honest gentlemen. I would highly recommend him and will definitely deal with him again for smartphone repairs or any other upcoming repairs. THE BEST !!!

Amazing costumer service from everyone from the employees to the technician in the back , Was…read morereally pleased by the details of the service render. Went beyond the normal help normal customer service offers. Used translator to help another customer in Spanish. That's what customer service is about, helping clients and potential client. Service à la clientèle incroyable de tout le monde, des employés au technicien à l'arrière, j'étais vraiment satisfait des détails de la prestation de service. Ils sont allé au-delà de l'aide qu'on offre normalement dans le service à la clientèle. Elle a utilisé un traducteur pour aider un autre client en espagnol. C'est ce qui est du vraie service à la clientèle, aider les clients et les clients potentiels. Increíble servicio al cliente de todos, desde los empleados hasta el técnico en la parte de atrás, estaba muy satisfecho con los detalles de la prestación del servicio. Fue más allá de la ayuda normal, las ofertas normales de servicio al cliente. Ella usó un traductor para ayudar a otro cliente en español. De eso se trata el servicio al cliente, ayudandar a los clientes y clientes potenciales.

Currently in the store because there has been an employee error on my account leading me to go some…read moretime without a functioning sim card. I spoke to the manager, and despite his employees being present and backing me up, saying it was a telus error, the manager isisted on flipping the blame on me because I didn't contact the customer support (despite being aware that my phone was not working for calls). The manager was completely useless, and even rude, refusing to provide basic customer service.