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    MDI Rehab Helping Center

    5.0 (1 review)

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    4 years ago

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    Wright Nursing & Rehabilitation Center

    Wright Nursing & Rehabilitation Center

    2.1(7 reviews)
    5.0 mi

    f you love your family member, please think very carefully before placing them at Wright…read moreRehabilitation. What my uncle experienced there during the final days of his life has left our family devastated, traumatized, and carrying pain we will never fully forget. Most of our family lived out of state while my uncle lived in Ohio with his longtime girlfriend, which made it difficult for family members to be physically present every day. We trusted that he would be treated with compassion, dignity, and humanity while under professional care. Instead, my uncle repeatedly called family members begging for help and describing how he felt ignored for hours when using his call light. He told us staff would sometimes speak negatively about him in the hallways where he could still hear them. Over time, he became emotionally defeated and hopeless. One of the hardest things our family has ever witnessed was seeing a staff member angrily yelling at him and aggressively throwing items around his room while he lay weak, frightened, and unable to defend himself in bed. This is not rumor or hearsay. Because of growing concerns, our family installed a camera in his room, and portions of this behavior were captured on video. No human being should spend their final days living in fear while completely dependent on others for care. Watching a once strong man slowly lose hope and say things like:"Why do I want to keep living if this is what I have to look forward to every day?"is something that will haunt our family forever. My uncle was not just another patient in a room. He was a proud union tradesman, one of the first Black sheet metal workers in Alaska, a mentor, a teacher, and a man who spent his life helping others. In the end, all he needed was dignity, compassion, responsiveness, and humanity. Instead, our family often felt we had to constantly fight just to make sure he was acknowledged, cleaned, comforted, and treated with basic respect. Before we could get medical approval to move him somewhere else, my uncle passed away. We understand healthcare workers are under stress and that not every employee is the same. But no family should ever have to wonder whether their loved one is suffering emotionally and mentally while under professional care. Please, if you place someone you love here:visit constantly,advocate relentlessly,ask questions,document everything,and never assume your loved one is being treated with compassion simply because they are in a facility. We would never want another family to experience the heartbreak ours now carries.

    The hospital referred Wright Rehab for my mom's care. I'm so glad they did. Within the year my mom…read morewas there she made so many friends in both other residents and staff. We all became like family. The care they gave my mom was very good. The compassion they gave my mom and family was humbling. They made an experience that could have been stressful instead an experience that will be treasured memories. Thanks to the staff at Wright Rehab for being there for us -Regina Gillispie

    Friends Care Community - Friends Care has a designated rehabilitation unit with 16 private rooms with private baths.  You must see this beautiful designated area.

    Friends Care Community

    1.0(3 reviews)
    9.2 mi

    Bad care. Terrible workers. Food is cold and arrived very late. they have been so rude to my mother…read moreand I. None of my concerns were addressed. blocked me on Facebook when I tried to reach out to them on there. Alicia assistant and Tina nurse were the main ones who were absolutely Terrible to us. I don't recommend and think there are many better facilities to use. The type of care is not good. It is abusive and neglectful.

    My mother was in rehab at this "facility." Based on being there 10+ hours a day for approx. 3…read moreweeks this is what we found. First day: Admissions process seemed appropriate. Detailed questions asked and answered. Went over incoming lab numbers (normal ranges), medications she was discharged from hospital with, orders that were to be followed, dietary restrictions & personal needs/assistance requirements. From that point forward for the bells and whistles that were pointed out and sold by Becky Baker ($$Director of Admissions $ Marketing$$). This "facility" prides itself on being a multi million $,$$$,$$$ facility with SO much to offer. It was some of the worst care that I've encountered and witnessed in a long time. I thought I had asked all the appropriate questions...done my homework AND networked to think I was making the best decision for my mother. As she is valued and loved beyond. After signing on...the real ratio for patients for 16 beds were 2 aides (after 3p.m. it went down to 1 aide) & usually 1 Nurse (never got a clear answer on whether they were LPN or RN's)...Short staffed all the way around...DON (Director of Nursing for the Rehab) was always UNavailable...or not in...covering shifts due to staffing problems. My mother was left wet and UNattended for hours ...she lost weight...diet restrictions were a joke as Heart Healthy & Sodium Restricted diet was not being followed...serving high fat & salt content foods. Labs became out of wack (non diabetic with normal glucose levels pre admission to Friends Care were steadily dropping lower each week) with no real concern from staff or Dr...she had a mysterious rash appear that I advocated hard on. (Excuses for rash were: *laundry products* since I was doing her laundry...*anxiousness*...*heat rash*...I discussed meds from the very beginning BUT that was negated until a week later and seeing my mother itching and digging (as benedryl & hydrocortisone cream were not having ANY effect at all). I kept trying to discuss this with the Dr. as the rash resembled a systemic medicine rash...finally given the option of taking my mother off of a supporting med it ended up being another med. The only way I know this is from POST discharge from Friends Care I found out through blood work I had ordered that it was from being OVER therapeutic on levels of this suspected medicine that can be not only TOXIC BUT FATAL. These levels were never checked at Friends Care even after I asked IF this could be checked. I learned through a worker that Dr. Katz stated "the facility would not get reimbursed"...I asked for that reply to be put in writing as it was denied and I was offered for my mother to be converted from Rehab to Assisted Living so they could have another week figuring things out. I found that situation to be extremely interesting that Friends Care/Dr. Katz had ample time to address my valid concerns on my mother's behalf. AND to be quite frank my mother did NOT deserve the lack of care/treatment she had already received from this "facility." I was NOT going to leave my mother there one day longer. Forget trying to open a diplomatic dialogue with the staff...DON and Dr. Katz about concerns as they were met with defensive posturing AND attitude. The last two days of my mother's stay was miserable. As when it was suspected and confirmed I was taking my mother out of Friends Care my mother was practically ignored. Unprofessional...NON Compassion AND Authenticity of just how this "facility" truly is came pouring out. The morning of my mother's discharge I arrived at the time that was agreed upon the day prior to (which was 11:00a.m.) As I walked to my mother's room Becky Baker ($$Director of Admissions $ Marketing$$) was talking to someone in my mother's room...as she saw me she could have spoken BUT she chose to show her true colors too. I find my mother's bed stripped...deep cleaning taking place AND my mother nowhere to be found. Shocked I asked the lady cleaning where my mother was to be told she was "somewhere"...my mother was down the hall...sat out in a main common area with her dirty and clean clothes mixed together in a transparent garbage bag on a table where people sit and eat...she was disheveled...dried breakfast food on her clothes...hair not combed...face not washed...and her leg was bleeding from where they had torn her leg on the wheelchair she had been sitting in since approximately 7a.m. (since I inquired how long she had been sitting like THAT). SO I hope this gives anyone reading this review of just how this "facility" treats elderly people and their families. As I love my mother to the moon and back again AND only wanted the very best care for her. What we got was ANYthing BUT that. AND I pray that when Becky Baker...Dr. Katz and all the rest who enabled the poor care my mother received at Friends Care get to that point in their life they receive exactly what they gave my mother. ****KARMA****

    Photos
    Friends Care Community - Our rehabilitation center provides in-patient and out-patient therapy services.

    Our rehabilitation center provides in-patient and out-patient therapy services.

    Friends Care Community - Our Assisted Living community has 16 private apartments with 24 hour care, medication administration and assistance with daily living needs.

    Our Assisted Living community has 16 private apartments with 24 hour care, medication administration and assistance with daily living needs.

    Friends Care Community

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    MDI Rehab Helping Center - rehabilitation_center - Updated July 2026

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