There pricing was decent for being the very few cabs that still excepts cash driver was amazingly…read morehelpful I'll take them again

I used this taxi to get to the airport and the driver was very nice, professional and got me there…read moreon time. I felt safe using this company compared to using uber which has canceled the rides on me and my family before. Thank you great value taxi!

I have been using this excellent Taxi Service for the past 3 weeks. Easy to…read moreBook weekly. They show up 15 minutes early and know exactly where I am going Vehicles are clean inside and outside. Drivers are Both Congenial and Professional. Give them a call. Jeffrey from Phoenix

SUPER BAD EXPERIENCE My driver was falling asleep in the middle of the street, very expensive, I…read moredon't recommend it at all. I'm never going with them

To be brief, HIGHLY recommended…read more Lenae showed up earlier than scheduled, with a big clean suv. She helped us load all of our bags, and before leaving reminded us if we had critical belongings for our trip (which we happened to have forgotten!) We were running late to the airport, and Lenae made suggestions to help offset lost time, and even helped us get us checked in. Driving was excellent, and her acumen of navigating traffic helped us get to the airport on time. Phenomenal service all around, and highly recommended.

Leanne was very comminutive and super professional. We needed a car seat, and she had one ready for…read morego! Would highly recommend and use again when in Phoenix.

All I can say is wow! The party bus we rented with Jacob Transportation was worth every single…read morepenny! From start to finish, communications were great. We rented this bus for my sister-in-law's 50th birthday party and it did not disappoint. Sound system was great as we rocked out to our personal Spotify playlist. Absolutely loved and utilized both stripper poles. Probably not wise considering all of us were in our 40s and 50s. Once in a while, you gotta toss caution to the wind and just go wild. They had plenty of water and ice on board and they greeted us with birthday balloons and a carpet for the birthday girl to enter the vehicle. There were only 10 of us along with a cooler that we brought and some food but it could've easily have accommodated 18 to 20. This business could not have been any easier to deal with. They responded to all of my questions timely, and sent pictures of the party bus when asked. Jacob Transportation, thank you so much for making our day absolutely memorable! Birthday girl was happy and so were we!

Jacob was amazing and his service is excellent, highly recommend!! He was on time and took us home…read moretoo!

I had cataract surgery on July 29th and again on October 10th and was not allowed to drive back and…read moreforth from the hotel to the surgery center. Each eye required two days (a total of four trips). Well, I called Paul's Taxi and my problem was solved. My driver was Mark and he was courteous and more importantly always on time. What a great experience. I highly recommend them. Cheers ... jOhNc Buckeye, Arizona

Very polite and courteous great driver he was very talkative and helpful regarding g the airport as…read morewell

I work at a Hotel here in Surprise, AZ. I had an older gentleman who was a guest and stayed at our…read morehotel. We called a yellow cab to no avail; they had him waiting for over 3 hours. An older man couldn't use Uber or Lyft due to no cc card, but I found Mike here on Google, messaged him, and he answered right away. He was very professional and helpful. He agreed to take the older man to his destination before his normal work hours which was absolutely wonderful and kind. If you ever need a ride here in Surpise please contact Mike and his wonderful business . I will be recommending him to all guest needing rides in the future. Thank you Again Mike

I called the number a guy answer professionally and suddenly a girl shouted and screen pleaaase!!!…read more and then call ended... I called again and redirected me to the voice mail of a girl, confusing times I guess

Great service. Communication was great throughout and rides were dependable. Clean and…read moreprofessional. Drivers were great.

Fully satisfied customer here. Used this service for Phoenix airport door to door and all went…read morebetter than expected. Highly recommended and will use again for sure ! Thank you Paulette and Anthony.

******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.

I am posting this review to warn others about Uber's complete disregard for passenger safety and…read moretheir refusal to take responsibility when a driver abandons a rider. On August 5, 2026, my Uber driver dropped me off at an incorrect address at a stranger's house instead of my requested destination, stating she needed to leave to pick up her own daughter. Despite my physical disability (ankle hardware) and severe distress, I was left stranded on foot in an unfamiliar neighborhood early in the morning. Rather than addressing this critical breach of safety, Uber's support system has repeatedly sent canned, automated denials. They have refused to issue a full refund back to my original payment method for an incomplete trip--which total included a pre-selected $30 tip--and instead attempted to dismiss the situation by offering useless internal app credits ($5 and $30 "Uber Cash"). Drivers who abandon passengers at unconfirmed locations should not retain fares or tips, and customer support should not rely on automated scripts to dismiss serious safety violations. I will never use Uber's services again, and I strongly caution anyone--especially individuals with physical limitations or safety concerns--against relying on this platform.

Another successful trip by the team at Vince Drives You. Leroy was amazing. 15 min early. Great…read moredriving and safe. Incredibly clean vehicle. Comfortable and spacious. Truly a professional outfit and will not go elsewhere. Thank you Leroy I appreciate you.

Zero stars. Drove near this crazy awful aggressive driver tonight. They were driving under the…read morespeed limit on an overpass. So when the road opened up, I signaled and tried to pass the suv. They then aggressively sped up to way over the speed limit to try to not let me get in front of them which is full crazy. That's not how safe driving works. The driver then creepily followed me for a few miles off a not busy exit and made me feel unsafe. Psychos. I would never hire these awful drivers. Do not support this aggressive behavior.