This store is great! They do their best to keep it clean and organized as well as keep the prices…read morereasonable. There's quite a variety of items to choose from and you can even bring in your own for consignment. The only downside to that, in my opinion, is how picky they are with what they will and will not accept. That's ok though, the rest gets donated, so no harm done :) All of the staff members are very welcoming and helpful too. Worth the stop to shop :)

A nice little store with a good selection of lightly used children and baby items. The prices were…read morereasonable; certainly much cheaper than purchasing things brand new, but not dirt cheap.

Horrible messy store young girls working there HAVE NO IDEA on how to price quality name brand…read morechildren's clothing that you bring in! I will never step foot in that store AGAIN

Really great selection in just about everything for children! Name brand clothes, name brand shoes,…read morebooks, toys, car seats, bedding, strollers, bikes etc. Great prices as well. If you have kids this is a must-stop shop. You can save a whole lot of money! Everything we saw was in pretty good condition as well. So, it's nice to see good quality stuff.

I'm shocked to see the low rating for this! I understand being frustrated when consignment only…read moretakes a few items of yours, but getting paid cash for used clothes is still more than you'd get donating. My brother and I went out of our way to shop here on our recent visit home exclusively because of this Platos' Instagram posts- we saw so many great new stocked items, quality brands and huge selection and had to go back! It had been a while since we'd been in, and let me tell you - the selection and quality of this Plato's is way better than the ones we've been to in MN. This store is so HUGE, bright and airy, and they have it organized perfectly so you know exactly where to find things. We didn't sell this time, but there was literally a line the minute they opened for folks to sell, and more kept coming. I've seen them end buying early on some days and announce it online because I'm sure they get so many interested in selling. Sellers, remember: they don't HAVE to take your clothes, and they are picky for a reason! Don't expect to make your money back on what you bought years ago and then wore a ton :) I found some great pairs of shoes: cute clogs for $12, sandals for $8, like new Nikes for $30, and a sports tank for $6. My brother found a pair of brand new Adidas for $35 and a tee for $6. I could have spent way longer there looking through the clothes but we were on a bit of a time crunch. Give yourself 1-2+ hours here to look through everything! I loved their Instagram rack of things they'd featured, and they had so many great shoes, bags, swimsuits, and sportswear that interested me. Highly recommend - and can't recommend shopping secondhand enough! Reduce fast fashion and clothing waste, give items a new life, and save yourself money :)

I drove 30 minutes out to West Des Moines to bring clothes in, a full bag, majority of it was…read moreLululemon, some Nike, brand new Fabletics scrub pants, a brand new 88 dollar dress from Urban Outfitters, etc., they took maybe three things from me and offered me 41 dollars and gave me my bag back in the same order I put the stuff in as if my bag was not touched. The stuff left in the bag was a lululemon shirt, lululemon shorts, scrubs, dresses, garage sweatpants and a shirt, and two nike hoodies. I'm very annoyed and disappointed with Plato's closet. My wait time was supposed to be 2 hours and pick up at 4:15, it is 6:00 and I just picked up my full bag of clothes untouched. To improve, I think maybe don't take Hello Kitty Cowboy Boots and stained SHEIN shit or stop wasting peoples time.

Lacking customer service. Only helpful person we dealt with was the seamstress. Owner acts…read moreirritated your in the store. Always had an appointment.

not a good place gor seniors to take items to consign unless you want a terrible check amount for…read morewhat you brought in.

not a great experience selling here for our family. seemed like the prices we got paid were very…read morelow and checking around the store that didnt seem to be the case. something is off. I would take valuables somewhere else

Stuff etc. made the experience of selling items easy. Great experience. And items were priced…read morefairly and sold quickly.

Been shopping there for 2years sporadically. Nothing has improved! Why? Because corporations don't…read morecare as long as people keep going there to shop BUT ESPECIALLY a consignment store. They live off of public's possessions (commissions) when they do sell n when they don't, it isn't their problem. They are returned to the owners n if not wanted back, they get donated to a thrift store. I wonder if they get a tax write off on that. WATCH OUT! If u buy electronics, cookware or cosmetics...MONEY BACK OR STORE CREDIT policy is voided if not returned within 24hours after purchase when not working which they don't post anywhere in their store. LOOK AT ALL THE ONE STARS on reviews...doesn't that tell u a lot? What's with the wanting of donation/drop off of used plastic bags! Arent u a paying customer? Even the people taking free groceries from the local pantry get new plastic bags! Why do u deserve a used bag? Money in the pockets for those corporation big bosses! Have u seen the clearance section? Your once priced possessions are just thrown into a corner like rejected toys. There is no customer is right policy these days because it is about greed! Money, money, money! Yours makes them grow. I know that it won't matter to them but this one customer wont be shopping there any more.

The manager is a joke! Only one cashier and line 5 deep and he just keeps hanging up decoration…read moresnowflakes and sees the line and doesn't say a word or call for backup.. how bout you stop decorating and help the line of folks??? The cashier said 3/4 times.. the other cashier is over on her break/ does he care? Nope

I would've given a half star if I could. Very rude staff and unpleasant my last visit yesterday…read more The cashier, she didn't smile at me or tell the color special, in fact she frowned at me when I was buying a shirt and I had done nothing wrong!Let's talk about prices for a thrift store, are they joking!! Is everyone money hungry! Especially at those that can't afford much! Very sad!

While shopping I was constantly followed by employees and when I asked to use the restroom because…read moreI wasn't feeling well I had to wait for a customer to come out , went into the bathroom come to find out that the employees went through my stuff that I was going to purchase I find that rude and inexcusable. Also when I went into my purse to grab my bottle of water because it is close to 90° the employee lady asked me if everything was okay if I needed help with my purse and asked if there was any issues going on with my purse, she made sure that she was very loud and and it embarrassed me quite a bit. For a thrift store they can be overpriced $8 a dress really in this economy people go there because we can't afford brand new clothes we can't afford the credit card that cost us so much an interest and sometimes damages our credit. People need to get their head checked whatever happened to learning matters like please and thank you when you are a child I know I taught my children please and thank you when they were 2 years old. Talk about profiling, it's so sad that it happens to everybody no matter what color, religion or gender you may be.

All you need to know is that beat up knock-off hot wheels cars are one dollar each and they are…read moretrying to sell an old spinning reel for $125. I appreciate that thrift stores are trying to raise money for good causes. However, when you fail to be reasonable about your prices it does not help your cause. Please do not sell junk toys to financially struggling people's kids at inflated prices. For a dollar they ought to be able to get a quart bag full of beat up diecast cars. They can buy a NEW toy car at the dollar store for one dollar. No vintage reseller or collector is going to pay this insane price so you are selling these to struggling parent's kids.

The store is laid out beautifully and so artistically! There is a large selection of high quality…read moreitems at low prices - what a great value! This was my first visit and the service was outstanding! I will be back.