We came down from interstate and went out of our way to book a large table for 22 so we could reconnect with family and friends from all over Melbourne -- and were absolutely shocked at how badly we were looked after. From start to finish, the experience was appalling. Staff were uninterested, unfriendly, and made no effort to accommodate such a large group other than setting a table and complaining loudly about being understaffed.
The menu was a letdown straight away -- we went to order and were then told there was no roast of the day, no chicken nuggets for the kids -- and things only went downhill from there. The food was frankly terrible: undercooked chips, tiny steaks, watery sauces, gnocchi that tasted like it had been dumped in raw tomato paste. For the size of our group, not a single dish was decent.
We felt completely dismissed and not cared for in the slightest, despite booking such a large table and bringing plenty of business in. Overall, this was one of the worst dining experiences we've had in Melbourne, and we will definitely never return. read more