I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

This morning (12/22/20) my tenant reported the heat was out in her side of my duplex. It's been…read moregiving some problems, but until today I'd been able to get the boiler to come on. After calling other companies who weren't able to come out right away, Valley Mtn had someone available to send right away. The technician was very knowledgeable and helpful. I told him what it had been doing and what I thought was the problem. His quick diagnoses proved my presumptions wrong. He got right to work, chasing parts locally and getting the work done promptly. Sean was also friendly and personable, but worked hard and was diligent. I highly recommend Valley Mtn Services, and will very definitely call them the next time I have heating issues in my duplex. They are now my go to mechanical service.

Had the heater in my garage go out. I called Valley mountain; even though they're solid booked Dana…read morewas able to get a technician out to my house the following day. They were busy and running a little behind but Dana kept me apprised of the timeline by text. The tech, Tony showed up and had the heater working; blowing hot air in less than half an hour. He seemed very knowledgeable and he let me watch (from more than 6 feet away of course). Tony explained what he was doing, he was nice guy. It seemed to be a reasonable cost; I would recommend Valley Mountain

I called Erwin Wednesday at 5:30, because my boiler system upstairs wasn't working. He was at my…read morehouse at 9:00 then next morning. He got me up and running in about a 1 and a half hours. He also had told a couple of weeks more and my system would completely failed! Glad I called. Prices are reasonable. I will definitely use Erwin's in the future.

The best!! Went out of his way to do the work plus looked over my furnace. Recommend highly.read more

Excellent owner!! And the technician is very professional and does Top Notch work…read more Thank you Killian for all your hard work and dedication!!!

Great company. Very friendly, responsive, found my issue right away. They were on time and did not…read morewaste any time troubleshooting the problem! I highly recommend A1!

Scheduled a service call through my home warranty (HSA) after what appeared to be a power surge…read morethat damaged multiple items and systems in my home. The issues included non-functioning switches (fireplace, Venmar air exchange system, bathroom), a new fan and fire alarm needing installation, and several appliances and tools that failed at the same time. I clearly explained these concerns when the appointment was set. The technician (Scott from A1) arrived about 30 minutes earlier than scheduled, before I was home. My wife was there, but the scope of the visit had already been documented with the warranty company. During the visit, only one issue was addressed--a worn bathroom switch, which was replaced quickly. The other requested items (fan installation, fire alarm installation, and diagnosis of the fireplace and air exchange system) were not completed or meaningfully evaluated. The technician then left before I arrived. The report submitted to the warranty company indicated that no further work was needed. As a result, the primary issues that prompted the service call remain unresolved, and I no longer have a clear path through the warranty provider to have them addressed. If you're using a home warranty service for multiple or complex electrical issues, I would recommend confirming in advance that the technician has reviewed the full scope of work and will stay to complete or properly diagnose each item.

My garage heater needed replacing …read more I called the company that had been servicing my furnaces for years the price was high so I asked a friend who recommended I call Liberty. I am so glad I did. not only was the price much less for same garage heater Installed . When the gentleman came to install new heater they were professional and left me with a garage heater that is working beautiful. Plus cleaned up after. I did ask if they had time to service my hot water on demand as that was almost 2 years old. They did now that's good for another couple years . Wish I had know about them when had installed glad I do now. If you don't have one call Liberty to get . I really like mine. If I had not just had the other company service my house furnace, I would've had them however, they did offer to go down and check it said it's fine. Just call us next year and you can believe I will. From now on, Liberty is the only company I am calling.

Liberty Mechanical is who I call for HVAC emergencies/maintenance/repairs. Quality work at a fair…read moreprice AND technicians are very knowledgeable and personable.

This is one of the most highly reputable HVAC businesses in the Valley. They installed our Trane…read moresystem and have performed preventative maintenance as well. We had our first issue with our Trane furnace (10+ years old) right before Christmas and they responded quickly. The technician was very knowledgeable and friendly. He was even careful to cover his shoes before walking thru the house. After about an hour, he had everything fixed and working as designed. Dispatch was also friendly and knowledgeable based on the information I provided. Very reasonable rates and exceptional service!

Requested a quote for a sink /faucet/ install in a new house. Got a quote the same day and…read moreplumbers arrived the next day and finished the job quickly. Very professional start to finish. Got the work done in the time planned and the whole setup is great. Second time I've used Boiler Man and both times I've been very impressed with the quality and value. Great local company. Mike Norris

Will not stand behind their work. Do not recommend them! They put glycol in my system. The glycol…read morestill gelled after a 50/50 mix. Should not have frozen with that mix. When a leak appeared in my system the tech who Said maybe the glycol evaporated. I spoke with the manager who said they cannot guarantee someone else came out to my house. I'm on their maintenance plan and explained , there's no reason for me not to have anyone else when I paid for the plan. And then continue to make more excuses to not stand behind his work. Then tried to charge for 4 hrs of work at 180 and hour and said I owe 1000 dollars. The tech was there for two hours that I have on camera. I DO NOT ENDORSE THERE COMPANY.