We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

Have done oil changes on our Yukon. Timely service. Good value. And it's not a chain.read more

Thank you very much for your fast service and great hospitality. Being from out of state your…read morekindness means alot. Darby Pellish

I would most definitely rate 0 stars if able to I literally had an innocent on i-81 Interstate that…read moreI wasn't at fault for the trooper contacted these people to tow my vehicle and this took place at 1am and at 330pm my bill was $885 dollars that's insane and uncalled for I've never in my life heard of such an outrageous tow bill whenever I told them once they arrived I didn't want nor need their services I had a personal friend coming to tow it for free no cost but some gas money never again will I allow them to do any type of service for me or anyone I know !!!

From the owner: We offer 24 hour towing, emergency towing and wrecker services to provide convenient assistance…read morewhen you need it most. We are also a full-service auto repair garage and can work on personal vehicles as well as work trucks and fleets. Hilts also offers professional crane and lifting services. Call us when you have a heavy sign or billboard you need to be lifted. We can also assist in your roofing job and lift roof tresses onto your building or home. Replacing your AC units? Call Hilts Garage for assistance in replacing and lifting you new and used units.

Couldn't get anybody to answer their phones after hours. B&E did and was quick to respond. Great…read moreservice. Gentlrman was polite and knowlegeable. Got my car towed to the shop. Will use them again for sure

I had to take them to court to make them tell me how much I owed them. They are unethical and have…read moreless than honest business practices, even the evidence they presented in court was completely made up and they just scam people. Most of the reviews I read or either just super great or they have completely screwed someone ( like myself). So if you chose to use them just know its about 50/50 if you are going to get good service but please be aware that they might tow your car, not tell you when it is fixed, not answer questions or give you estimates then put a lien on it and try to charge you $65 day storage while they hold your car hostage and threaten to sell it. Plus I am not sure they did ANY repairs at all and basically just held my RV and charged me storage and when I called their bluff. HAD MY CAMPER SINCE 2023 Just now getting it back.

I received exceptional service from JB, on November 16th, 2022. I was broken down on the highway…read morewith a flat tire that I was having problems changing. I called vdot, the sherriffs office, and received no assistance. Smiths towing pulled up like a God Send. JB was very helpful. He went above and beyond with helping my husband and I with something that was a stressful situation. Your company is fortunate to have him for an employee. Please recognize him for his great service. Thank you. Andrea Foster