Very pleased with the results of my husband's cataract surgery. Great team of doctors, nurses and…read morestaff.

Ms. Tonya is the best! I brought in my 'crazed' glasses and she went above and beyond to help me…read more By far she's the best optician I've ever done business with. Her professionalism, knowledge and customer service should be rewarded, give that young lady a raise!!!

This has been the worst experience I've ever had at an America's Best location. Save yourself the…read morehassle and go somewhere else. I'm writing this because I called today and requested that someone in charge call me and, I have yet to receive a phone call. I've been a loyal customer of America's Best for many years at a different location, so when we moved to Huntsville I didn't hesitate to schedule appointments for my entire family. Unfortunately, this location has been incredibly frustrating to deal with. First, my mom was charged twice for her visit--over $500 in duplicate charges. Mistakes can happen, but getting the refund took over a month and required multiple calls to both the store and the corporate office before it was finally resolved. Then there's my situation. My glasses came back with an incorrect prescription, which again, I understand can occasionally happen. Not a big deal . However, what I cannot understand is the lack of follow-up and accountability afterward. I am now going on three months without my glasses because the store apparently doesn't know where my replacement lenses are. No one has called me with any updates, and every time I reach out I get vague answers with no resolution. And the young lady answering the phone acts annoyed that she has to look up information. I've been waiting over a month just for a replacement pair of lenses, with no communication, and I feel like this situation is completely unacceptable. I'm not an unreasonable person, and I understand that things can go wrong. But the poor communication, lack of urgency, and overall disorganization at this location have made what should have been a simple process incredibly frustrating and inconvenient. After years of being a customer, this experience has been extremely disappointing. I will not be returning.

The office is set up kinda strange. The waiting room is in the back and kind of looks like a bus…read morestation. The prices are good. The people who do the exams are nice, but the receptionist is exceptionally rude... to everyone. She was being rude to her co worker when I walked in, she was being rude to another customer after that, she made me feel like I was in the way and bothering her and had I not heard her being rude to everyone else it probably would have hurt my feelings. She handed me a tablet to fill out my intake form and and told me to sit at one of the eyeglass fitting tables to fill it out. I was waiting for her to finish talking to a customer and she goes "UM CAN YOU BRING THAT TO ME." So I did. Then I went and sat down where she had told me to sit while I was doing my intake information and she said "Did you want to browse for glasses." I told her I needed to wait until I got the trial contacts and she said "OK then you can go back there." Like I was supposed to have known there was a waiting area behind the main part of the store and she was trying to get me out of the way. It wasn't what she said, it was how she said it. And if she would have just given full instructions "take this tablet and fill out the information, then when you finish bring it to me and then you can go have a seat back in the waiting area over there" I would have known what to do and she wouldn't have had to holler at me across the store in front of everyone. But it's not Americas best fault, she just seems to be a harsh talking lady that isn't really nice to anyone.. But the wait time wasn't very long. The exam went smoothly. They didn't carry my strength in the brand of contacts I use so they didn't have the trial pair, which stinks because I can't see well enough to pick out my own glasses but other than that the experience was good.

I have used him on 2 occasions now. 1 for cataract surgery on both eyes. And once for a different…read morekind of surgery. Very skilled surgeon. Would highly recommend him