Ms. Tonya is the best! I brought in my 'crazed' glasses and she went above and beyond to help me…read more By far she's the best optician I've ever done business with. Her professionalism, knowledge and customer service should be rewarded, give that young lady a raise!!!

Had cataract surgery done there and my retina was lacerated in the process. The doctor claimed it…read moremust have happened after the surgery, which wasn't the case. I would not recommend this place to anyone to anyone.

My grandmother had a terrible experience with their front office representative. She was…read morerecommended to a cardiologist in Bryan/College Station and a referral was never sent for her to be seen. They wouldn't even look up the fax number or email to send a referral and we had to gather all of the information our self's or the alternative was drive almost an hour to just give the cardiologist a physical copy of the referral. Remind you my grandmother is 88 years of age. It is very sad that we are so limited to clinic options being in such a rural area. I think the customer service is very pathetic and lazy. I would not recommend visiting this clinic and we will not be returning.

Dr. Wells is the best physician I have ever seen. Ever. I've received medical care in the ritzy…read moreTexas Medical Center in Houston as well as itty bitty small town Texas hospitals. If more doctors practiced using Dr. Wells methodology, we would all be better off. He actually listens to the patient and has not fallen victim to prescribing medications only from the latest and greatest TV commercials. If you are on a budget, talk to him and he can usually find a medication within your price range. He does not accept medical insurance or Medicaid but his price for a basic office visit is the same as my copay for a specialist, $40 cash. It can go up with injections or more complicated visits but you won't get a surprise bill at the end. He discusses fees up front. The day Dr. Wells retires and stops practicing medicine will be a very sad day for the citizens of Huntsville and Walker County. He is the best.

Twice referrals have not been sent to specialists by Dr. Chang. We were asked to wait 4 days. When…read morewe called 5 days later we were told by specialists that referrals were not there. Excuse was, "Oh yea. Looks like it was never finished." A doctor is only as good as his office staff.

Absolutely wonderful Doctors and staff! I've been in offices that you have to wait hours to see a…read moretreat em and street em type Dr, you will not get that treatment here! Always in and out fairly quickly and each Dr really takes the time to listen to you!

The establishment itself needs some work, especially in their communication. We have had…read moreappointments setup and show up on-time, only to find out our appointment was cancelled and we were never given a notice. These kinds of situations are very frustrating when we have to coordinate time off work and pick up our children from day care, only to reschedule. Their phone system is quite unnerving too because you will call and be in the queue, 4th in line. Wait 15 minutes and then it will hang up on you suddenly (or a receptionist hung up), so your only option is to call back and sit in the queue all over again. Secretaries that work here can sometimes be rude but can also be great -- really hit or miss. The only reason we put up with the place is because Huntsville is limited and the actual medical staff is excellent. I can say without a doubt, the nurses and doctors here are wonderful. We have used Dr. Powell for a couple years now and she is very professional, easy to talk to. Anything we need, she is there. She loves our kids and always seems excited to see us. Also her nurse, Sabrina, is way above and beyond! We use her exclusively for when our boys need shots because she is always very calm and professional. We couldn't be happier with them. We just want the business itself to improve.

I've been here 2 times now once for my son and I loved the interaction, the staff was friendly,…read moreaccommodating and all very welcoming! So when t became my time for a yearly physical it really was a no brainer for me! Moving up here from Houston we are having to switch all our doctors, dentist, everything. I am happy that we have found our new PCP (doctors). They are pretty prompt and very efficient the nursing staff is personable and Dr Obrien is down to earth, listens and really takes the chance to get to know you... you are a person and she does not rush to move you through like cattle!

I like everything about this team. They are both professional & personable. They truly care about…read moreyou as a person ( and your teeth too!) 5 stars

Avoid this place at all costs. I came in to have a chipped tooth removed, and instead of helping me…read moreor explaining what would actually happen, they made an appointment and then told me I needed to see an oral surgeon after wasting my time. I sat there just to get pointless photos and X-rays taken. The dentist was rude, dismissive, and acted like I was an inconvenience. The staff had zero communication skills, and the whole visit felt like a scam to bill insurance rather than help patients. This is not a five-star or even a one-star office -- it's completely worthless. If you value your time, your money, or even basic respect, do yourself a favor and stay far away from this dental office in Willis. Terrible service, rude doctor, and absolutely no professionalism. The doctor was scared to remove my tooth and he wants to refer me to a oral surgeon and he's just a terrible dentist. Please just don't go here. It's not worth it if you have problems go see a real dentist because obviously eaSt Creek dental care is the worst. When you fill out the dental paperwork, they ask you rate your smile between one and 10 because they care more about your smile than they do about your dental care