New in town and got recommended to Dr. Samuel Dail at New Bern Family Practice & Urgent Care Center…read moreat 1040 Medical Park Avenue. I was VERY impressed with Dr. Dail and his staff. This is during the pandemic I started to see him. The staff was Very efficient yet very warm and friendly. The Doctor himself even more impressive. He was a perfect age, not just out of school with no experience and not so old that he lost touch with the most up to date information. He took the time to sit down and talk to me! I never felt like he was in a rush to get me out of there. He was very thorough and had me do a blood test and X-rays while I was there which was great. They had their own facilities in house to handle them also. No outside lab work needed. The follow thru was good also. The results of my tests were forwarded to me in a timely manner. I did not have to call or wait and wonder about the results. Haven't been that impressed with a doctor in a long time.

I went to the Care Center on 1040 Medical Park Ave in New Bern. The staff was very professional. Dr…read moreHodges was great & fixed me up! They had me in & out of there in 1.5 hours, even on a busy evening! Keep up the great work 'yall.

I've been of PA Williams for a long time now. I actually drive about an hour to be seen by her…read more I've had to see her for several health issues, some new, some chronic. I have nothing but good things to say about Williams and Med-first. They have always been friendly and professional. Even when I've had to be a walk-in I was treated quickly and with the utmost care. I would recommend them to anyone!

Worst Dr office I've ever been too , they keep putting off sending in referrals so I can get my…read moremuch needed medication . They're lazy and rude and they never answer the phone or call you back .

Moving to a new town means finding a new doctor or doctors, right? After searching high & low,…read moreresearching providers and reviewing recommendations, I decided Anne Healy, MD with CCHC would be the right doctor to manage my health care. At check-in, the front desk staff were friendly and welcoming. All were wearing masks and the waiting area was practicing social distancing. I didn't have a long wait before Dr Healy's nurse called me back. She thoroughly reviewed all of my vitals and medical history. When Dr Healy entered the examination room, she was welcoming as well. She's very detail oriented which is what you need from your primary healthcare provider. She truly listened to my questions and didn't rush to her questions or my physical exam. Once all questions were addressed, she completed my exam explaining her process as she went along. Bottom line, Dr Healy genuinely cares about your health and has a great bedside manner. She explains everything well and is proactive in her follow up. All said, I made the right choice for my long term health!

I've already written a review for Dr Lucas and it was a good one. It's hard to top a Dr who is…read morefiring on all cylinders in a written review. 10 months back the review I wrote continues to be true. Dr Lucas is a good, kind, caring human being. He took his Hypocratic Oath first do no harm, seriously. I have few qualms about putting my life, so to speak, in his hands. I trust him and I hope, think he trusts me. I pray for joy and peace for him and his family. It's not an easy family life, that with a great physician who cares. Merry Christmas,to you and yours, Dr Lucas. Thanks for all you do.

I have been a patient of Dr. Lucas for quite a few years now and I consider myself to be in the…read morehands of an excellent medical provider, a true Physician. I have a very high bar for what a Dr. really is as my Grandfather delivered me and my sisters and 10 cousins and was my primary healthcare provider until I was 16. I am a complicated patient and have not made his life easy. Dr. Lucas listens and remembers and has the confidence in his skills that he doesn't have to throw every test in the book at you "just to be sure". He will however, listen to why you feel you might feel you need something. My diagnosis will eventually be terminal and he understands (I think) how I feel about it and doesn't hound me and I can't tell how much that means to me. I had an incident involving another physician within the practice in which a lesser man/physician would have sent me on my way, but he didn't and I thank God and Dr. Lucas for that. It would have been devastating for me. My eldest son and I don't speak often but I referred him to Dr. Lucas. If you're lucky enough to get Dr. Lucas and are willing to develop a good Patient/Physician relationship, you will be set.

I called to make an appointment to establish care. After having to call 4 times and waiting a long…read moretime just for they to hang up, I was able to finally get a hold of a "customer service associate" When I told her that I would like to make an appointment with a doctor to establish care I was told by her that I needed first to send them my medical history and what medical insurance I had and that they will make a decision on if they wanted to see me, never mind that if they deiced that if was good enough for them then it wouldn't be until December, so in six months .. When I said that was discriminatory, she hung up. I called their corporate office and I was told that because they are not a hospital and are "for profit" they can choose who they want to see.

Nurses for doctors have too much power, one in particular who works with Dr Ratley, Diane, has been…read moreunpleasant and has poor communication skills. Dropped this facility,as a patient after being there 9 years, because of Dr Ratley's intake nurse.

The nursing staff was exceptional! My aunt was recently in room 3604 and they made her stay…read moreabsolutely fantastic. I am very thankful for the love and support they showed my family.

My wife was sent to this hospital for shortness of breath to have a CAT Scan done of her lungs…read more Upon arrival we sat in the waiting room for the ER for a long time until I finally complained that she needed oxygen. They put her in a wheelchair, gave her oxygen and put her back in the waiting area for several more hours, then she was taken to an ER exam room with only an uncomfortable exam table in it and left until 5 am the next morning. It took numerous nurses MANY tries to get an IV started so they could do the CAT Scan and finally around 8 pm she got the scan done. By the time I had to go home there were no results and no word on when she would get a room. I returned to the ER at around 7:30 am and she was still in the ER, but had been finally put in a more comfortable bed. They had not fed her even though we told them she had not eaten anything, upon my return at 7:30 I brought her a chicken sandwich otherwise she still would not have eaten anything but a cold turkey sandwich. She had nothing to drink until I requested it and had not been given meds she needed. I left at 10 am to get some clothes for her and she was still in the ER with no estimate of when she would get a room. When I asked, they just told me when a room was available it would pop up on the computer, but they had no idea how much longer it would be and could not or would not check. It is my understanding there are 30 exam rooms in the ER, and this hospital has about 350 beds but due to staffing issues they are not all available. Unfortunately, the patients are the ones who pay for the shortage. I must update this review. Although it took way too long, once my wife got a room, the treatment and staff greatly improved. They were able to find the correct diagnosis that other doctors missed and now hopefully she will get the help she desperately needs. I will do further updates if necessary. Thank you to the floor personnel.