I recently bought a Miele vacuum cleaner and a Bosch microwave from MediaMarkt Wien Mitte location. I ordered online, which was very easy, and both were delivered together the following day. Both appliances work beautifully. read more

Vorsicht vor Media Markt: 7 Monate ohne Reaktion! Im April 2023 wurden im Rahmen einer Reklamation aus Polen VR-Brillen Meta Oculus 2 aufgrund eines festgestellten Defekts verschickt. Trotz der Meldung des Problems auf der Website mediamarkt.at und der Einsendung des Geräts an das Servicezentrum in Wien hat sich bis zum heutigen Tag - das sind mittlerweile über 7 Monate - das Unternehmen Media Markt nicht gerührt, trotz mehrerer Anfragen meinerseits. Es herrscht völlige Funkstille. Ich habe weder eine Rückerstattung noch einen Austausch des defekten Geräts erhalten. Dies ist mit Abstand der schlechteste Laden, mit dem ich je zu tun hatte. Meine Angelegenheit wird vor Gericht gebracht. Wenn du keine Probleme haben willst - meide diesen Laden so weit wie möglich! read more

I purchased a food processor from their online store, and I was very happy with it. Yes, these products are extremely over priced in Europe - it cost about double what I would have paid on Amazon or at Walmart in the US. But it works well and it was delivered on time (it took ten days, as they said it would). I have been to their stores and they seemed expensive to me, but Europe is not a good place to purchase consumer goods - and I am really not sure why everything is so expensive. Also, the service is not that great. read more

Seriously Media Markt? Just now I bought an expensive household appliance that was too big for your 30 cent bags and I was forced to BUY a €1 bag to manage getting it home on the subway!? Ever thought of making a rule that if the item costs more than €50 you provide a complimentary bag? That would be the kind of welcoming customer service that would keep people coming back. You'd think that would be something that was important to you. Stingyness (geiz) doesn't win over new customers and it didn't win me over today. Conrad, Saturn, amazon. ..I have alternatives. What a pity because your online information about which branch has my item in stock was very useful and accurate. I was impressed. ..until I got to the kassa. I wonder if they'll respond? In the meantime, I will continue going to their competition as often as possible! 18 minutes later: they responded! It's nothing stellar, but it was fast: Hello Lisa, we are very sorry for that. We take your feedback seriously and considering that. So I answered: Thank you for your quick response! Please let me know if you improve your policies because it will directly affect my shopping habits. Thank you! I'll be surprized if I ever hear anything, though you never know...stay tuned... ;-) read more