My 19 year old daughter, who is from NYC and attending college in Dubuque, saw Dr. Benda with…read morerecurring migraines. Not having me or her father there to advocate for her, she had to attend this appointment by herself. She explained to him that they get so terrible that she often throws up and passes out. We instructed her to ask for an MRI, which she did. She was told no way is he sending her for an MRI for just migraines, gave her pills and told her to take for the rest of your life. That was it. When she was back in NYC for Christmas break we took her to a neurologist here. Two serious issues were found on her scan, both of which we will be following up with in New York. I'll start by saying Dr. Benda's bedside manner while treating a very nervous 19 year old girl was atrocious. Shame on this situation and you Dr. Benda, do better for the people that place their trust in you.

We had an awful experience with Jeanette Hruska. My child will not be back to see her & would…read morerecommend you look for another audiologist if you have small children in need of audiology services. I tried to contact the office manager twice, to express my concerns, and never received a call back. Update, both the Dr and office manager reached out and resolved all issues.

Customer service hung up on me. I was asking questions as to why they would not pay for service…read morethat they had paid for in the past. Next thing I know I am talking to myself. The customer service rep just hung up. I had not raised my voice or used foul language. After paying $1400 per month for health insurance for the last many years I thought they could pay an $87.50 claim.

Spoke with RoseMary, their audiologist. She was VERY rude to me over the phone! Also, this place…read moreseems to be all about the insurance and could care less if my daughter can hear or not. Sickening!