I am a chronic illness patient, and patient advocate, with multiple lifelong conditions. Due to my medical conditions, I have had several dozen MRIs in a half a dozen hospitals and imaging centers. Medical imaging express is, by far, the best facility, for MRI testing, to which I've ever been. The staff went above and beyond to make me feel welcome and comfortable. The front desk person was so friendly, considerate and generally welcoming... We felt right at home immediately. The technician performing the upright MRI scans was very patient, nurturing and helped me to relax throughout the testing. As for state of the art medical testing, their upright MRI machine is the best available. In fact, there are only about 15 of them in the entire United States. Personally, I was getting upright MRI scans to look for tethered spinal cord. This is the gold standard test to look for that medical condition. THE DEAL: If you want the best results, you have to get the best test at the best facility. I flew all the way from Boston, MA to Greenville, SC to get the best upright MRI scans! read more

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When I entered the facility, I was not greeted or even acknowledged. I stood there waiting while the receptionist was at the desk (not on the phone) and it took her a few minutes before she even said a word. Then, she was very short and rude with me. I waited for quite a while and when they finally came to take me back, they realized they weren't ready for me and I had to wait longer. I'm not sure if they were short staffed that day, but I was the only person in the waiting room. I understand the process and patience it takes for imaging, so my rating is solely based on my interaction at the front desk. I'm not sure if the person was having an off day, but it shouldn't matter. read more

This is Mrs B the patient writing I just had an open air MRI and it was great! I am extremely claustrophobic and drove from the Midlands of the State to have it done here. It was worth the trip! When I called from Columbia Jennifer actually answered the phone. No answer machine! She was polite, knowledgeable and patient. I called back another time and Christi was equally professional. Mikail kept me informed every inch of the set up and during the test. He was concerned for my comfort. I am 73 with a very swollen left leg. He was kind, gentle and professional. No one could be better at his job than he is! Soo, I appreciate you guys so much and will tell everyone in my city to "make the trip"! Thank you ! read more

For someone who is terrible claustrophobic, the open MRI was great. I still had some anxiety, but it was much better than being in a tube for an hour. The radiologists were extremely kind & patient. If I need another MRI, I'm going there! read more

This place was great! I was looking for a more affordable option for an MRI on my left knee and these guys delivered. I was able to get a price and schedule an appointment in just a few minutes if my initial call. They were ready for me when I arrived and my appointment barely lasted more than the 30 minutes the actual MRI took. They were very professional and friendly and all of them, including the owner, thanked me for my business. My doctor was pleased with the quality of the MRI and was able to effectively treat me. I would highly recommend Medical Imaging Express. read more

Tore my shoulder up hunting. My insurance company wanted me to go thru six weeks of physical therapy before they would approve me even having an MRI. That's great, it would be 3 months before I could even think of having corrective surgery. Not exactly what a paving contractor needs, starting rotator surgery in march-just great. I would be in s sling with no use of my right hand for the whole summer. OMG I hate Blue Cross Blue Shield insurance. After my blood pressure subsided, I called several Imaging centers in Asheville NC to see if i could self pay and bypass the BCBS machine, only to get prices from $700-$2500 and a minimum waiting period of two weeks. OMG my blood pressure soared to the blowing point. After calling around I stumbled onto Medical Imaging Express. The recptionest was so pleasant and informative, I actually thought I had called a suicide prevention hotline ( which I was on my way to needing). It was so refreshing. I was informed my MRI would be hundreds of dollars cheaper that the best price I had gotten and too boot, I could actually get the MRI done the next day. Upon arival I was greated by a beautiful young lady with a pleasant personality. I was taken back for the scan where a very professional (and patient) technician helped me. The open face scanner was so much easier that the usual MRI caskets. I must say I was impressed with the staff and highly recommend them. Especially if you need to self pay, these are the folks for you. I wish them well. read more

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This MRI center is a business - not a health care facility. You are a customer and treated as one not as a patient. Bring your credit card or no scan even with approved insurance coverage. Large building but the MRI change room is a curtain with a paper "mini skirt" in exchange for your pants. MRI scanner is very uncomfortable compared to others I have had. There is a large hard raised plastic square on the table where your back goes which is very uncomfortable for a long scan. Staff was not concerned about your spine issue that brought you there. No Doctor or Radiologist on site. In fact your scan is read out of state. Go to a Greenville hospital for a real MRI. read more

This MRI center is a business - not a health care facility. You are a customer and treated as one not as a patient. Bring your credit card or no scan even with approved insurance coverage. Large building but the MRI change room is a curtain with a paper "mini skirt" in exchange for your pants. MRI scanner is very uncomfortable compared to others I have had. There is a large hard raised plastic square on the table where your back goes which is very uncomfortable for a long scan. Staff was not concerned about your spine issue that brought you there. No Doctor or Radiologist on site. In fact your scan is read out of state. Go to a Greenville hospital for a real MRI. read more

They were so good to me! Very professional and a very nice office! They went the extra mile to make sure i was taken care of and called me back quickly. Much cheaper than other X-ray places in the area. I would definitely recommend them especially if uninsured. read more

This review was written by my dad (he doesn't have a Yelp account, so I'm posting for him): I had an MRI of my knee at Medical Imaging Express on 3/26/18 and the experience was terrific from start to finish. From the lady on the phone, to the office manager, the MRI tech, and even the owner were as kind as possible. This unit represents a big step forward for patients with claustrophobia compared to the traditional open unit plus the added advantage of weight bearing images. The WB images will prove very helpful to physicians caring for the spine, hips, knees, and ankles. My perspective is a bit unique since I'm claustrophobic, practiced orthopedics for 30+ years, and owned and operated a traditional MRI. Greenville should be proud of this facility since it's one of only 13 in the USA, has only been open 4 months, and the cost of the exam was on the low end of the scale. I don't hesitate to recommend this unit and would gladly travel a long ways to return to this facility if I ever need another MRI. read more

I took my son today to get an MRI of his shoulder and I can't say enough positive things about Medical Imaging Express. When we were at the doctor's office, I completely forgot to ask them to send the order to them and the office automatically schedules all patients with the hospital group in which they are affiliated. The first available I could get through the hospital was over a week out, during school hours (so my son would miss classes) AND in TR which is a good drive for us. I remembered today and called MIE. We were able to get the last appointment TODAY and they helped get our insurance worked out quickly which saved us about $65. The facility is clean, the MRI equipment is OPEN which made it so much more comfortable. My son actually fell asleep on the table! The entire staff is helpful and friendly. So remember you have OPTIONS when it comes to MRI and Ultra sounds! Don't forget, if you need an image, ask your doctor to send the order to Medical Imaging Express. If they are affiliated with a hospital group, they aren't allowed to recommend any other facility but they can send the order anywhere you tell them you'd like to go. read more