Since dr Burnikel left and my post op was with NP Whitney Sewell, service was terrible. First she…read moresays my leg swelling after 3 months was probably post op swelling, then sends me for ultrasound to check for blood clots which was negative. I wrote on my chart to see if she could tell me something to take for the swelling , she then tells me she doesn't think it was surgery related and go see someone else. If you don't care about your patients or don't know what you are doing, you need to find another line of work. I am going to report her to Prisma home office and also going to check in other places for medical malfeasance. She needs to get more training or another career.

Had a FANTASTIC experience with my recent hip replacement by Dr. Alex Burnikel and the entire team…read moreat Patewood hospital. Everyone I encountered from the front desk staff, my pre-op care, the surgery team and my post op care was great. I can't say enough about how professional, caring and attentive everyone was. And the follow-up care with regards to questions I had was prompt and very thorough. I would HIGHLY recommend Dr Burnikel and the entire Steadman-Hawkins team for anyone in need of hip replacement.

In my 28 years of life, this was hands down the most thorough, compassionate, and genuinely caring…read moreappointment I have ever had with any medical professional. Vida Gynecology has truly been a Godsend and such an incredible blessing. No matter what you're going through, they truly care, they truly listen, and they genuinely want to help. I cannot put into words how refreshing and emotional it was to finally feel heard after so many years of medical appointments where I was overlooked. For the first time in my life, I left a doctor's appointment feeling understood, supported, and hopeful. That level of care is rare, and it made such a huge impact on me. I cannot recommend Vida Gynecology enough. If you're looking for a place where you will be treated with kindness, compassion, and real concern for your well-being, this is it.

Dr. Haswell discharged me from her care because I challenged her about taking a medication that…read morewould put my mental health at risk. She said I was inappropriate because I told her my mental health should be taken as seriously as any other condition. Patients should not have to fear challenging their doctors and advocating for themselves. When I tried to further discuss my medical care with her via email she never replied and just dropped me as her patient. I have had to file a formal complaint with the state medical board. Do yourself a favor and go to any other doctor!

The nurses and infusions staff here are awesome. Everyone is so caring and personable with my…read moremother who I bring. They are very kind and don't make me feel like I'm in the way when I assist my mother here. They show empathy and concern and I just want to thank them all

Turn the TV DOWN!! Not everyone in the waiting room is stone deaf, and it's very irritating to have…read moreto listen to the idiot box blasting in the waiting room.

Complete nightmare. I live in more pain everyday than people can imagine. Womack hacked me up…read morereally bad. Even the doctors in Charleston that attempt to fix this kind of complete mess don't even want to attempt to fix this .If you don't want live in a nightmare stay the hell away from this place.

My grandmother was seen by PA Andrew Marrs and was told that he needed to consult with his…read morecolleagues and would be in touch with her in 2-3 days. On the evening of the 5th day of not hearing from the PA, a message was sent through MyChart. Two more days pass without hearing from the office. I called the office to speak with the admin, Jerry, but he was "on a conference call and needed to leave in 30 minutes and would call me the next day". I advised that I am NOT on my grandmother's HIPAA and that they would need to contact my grandmother directly. Again...here we are on day 8 with no response from the office! This is absolutely unacceptable and negligent! As a 30+ year employee in the medical field, I am completely disgusted with the lack of care from this practice!

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

If you can go anywhere but here for a mammogram I would recommend it. As the girls that work there…read moreare too lazy to do their job at calling your insurance company to see if a 3D image would be covered. Now I have been billed for this under diagnostic charge since I had to go back to have a 3D image done at later date. It would have been covered on the first initial visit.

Very pleasant experience. Staff is friendly and helpful. Technician walks you through screening…read more Not a bad experience.

I came in with an MRI order from my orthopedist and wanted to check the self-pay price because I…read moredid not have insurance coverage. The price was very affordable, and they were even able to complete the MRI within 30 minutes of me walking through the door!!! The entire staff was wonderful! Warm, welcoming, and accommodating from start to finish! I strongly recommend this office for imaging studies, especially for anyone under financial stress like myself.

Dr. Lap was rude and unprofessional. When I said that I was feeling stressed because he was an hour…read morelate for my appointment which could impact my additional 2 appointments that day, he got angry and asked me if I knew how many COVID patients he had. When I suggested that he implement better time management practices to accommodate all of his patients, he told me that he would NOT rush his patients--as if I wasn't a patient. Then he told me to go to my other appointments! An apology for his lateness was never received--as if my time and schedule was unimportant. Never have I experienced such treatment from any doctor. Needless to say, I'll never return.

I was traveling to visit my family in SC when I was involved in a rather serious car accident. Once…read moreI was released from the hospital I needed a primary medical group to manage my ongoing care. The Cypress Internal Medicine - Patewood group are the primary providers for my daughter and son-in-law and we reached out to them for help. I was given a appointment in a very reasonable time frame and saw Joanna S. Reeves, FNP-C. I could not have chosen a better provider. she is a very intelligent, compassionate person who did not rush me at all throughout the visit. she covered all my areas of concern and helped to co-ordinate my necessary follow-up care. Not only was she wonderful, but the entire office staff was very pleasant with lovely smiles and a very helpful attitude. In short this office is everything that I could ask in a primary care office. I did not mention that I am a retired physician and perhaps more critical and demanding of physicians service. Even with this fact, they are a superlative office. I will be using them when ever I am in SC as I visit my family here frequently.