I'd read positive things about Alley Insurance on Portland Reddit, but I wouldn't recommend him…read morebased on my experience. Barry was initially great about calling me as soon as I submitted an online quote request, and after a few questions over the phone, he told me he'd follow up the following day with some potential quotes. He didn't follow up the next day when he said he would; he followed up the day afterward, and told me only one insurance company he worked with would insure my house due to my two prior claims, and he named a price and said that in order to move forward that I'd need him to come by to schedule an in-person visit. I asked a few follow-up questions, since his email didn't include any details about the carrier or the type of coverage included in the price he quoted. I also had questions about what he'd be looking for on his in-person visit. Barry's email response didn't include any answers or even acknowledge my questions--only sent me a link to schedule an in-person visit. I replied again, asking for some follow-up on my questions before scheduling a visit. In response, Barry emailed back and told me that "with the information given and the pictures of your home in the trees, your higher risk property we are not able to bind coverage on at this time." This directly contradicted his previous email quoting me coverage with all the same information I'd already given. I emailed a final time asking for further clarification on what he meant by "high risk home," so I could be aware of this as I continued shopping for insurance, and Barry never responded. This entire process felt incredibly unprofessional. Barry made me feel like I was doing something wrong by asking the most basic questions--even though the entire benefit of going through an insurance broker is that they're there to help answer questions and find you appropriate coverage. Would not recommend.

Excellent, excellent customer service! Always pleasant, personable and quick to respond, no matter…read morewhat is going on and how many times I've needed to contact them! Thanks for all your help this year, Barry! Lynne

Bella was AMAZING! I…read moreuse foremost for coverage on my recreational vehicles and my boat was recently stolen. I had to fill out some forms, get them notarized and faxed in and Bella did it all for me 30 minutes before her day was out! Foremost Insurance is not a State Farm affiliate and Trevor McBrides team did me a huge solid by helping me get this paperwork complete! Bella l thank you for your generosity and your time. Great experience 10/10 Plus, the office is decorated for Halloween already and it looks like a ton of fun!

Trevor and his staff are great. Fast friendly service and I always feel they have my best interest…read morein mind. Amazing and ambitious Agent!

A very distinguished insurance agency. I know from experience that these guys (Hector and Chris)…read moreare exceptional insurance advisors. My parents have enjoyed being with this agency for over 20 years due to their high quality of claims handling, service, and advice (that we take advantage of on a regular basis). We have had only positive experiences with them, and I would encourage anyone give them a call and see if they can provide an equal level of service to you!

I have been with the Gobels since 1968 and they have always provided me with excellent service,…read moreALWAYS. Honest, reliable, prompt, responsive and caring. These folks are the best.