Quick and efficient service with no appointment required. The doctor was friendly and attentive…read more However, I would like to mention a few concerns. I visited for a yellow fever vaccine, which involves a subcutaneous injection (administered into the fatty tissue beneath the skin). The injection site seemed a bit unusual (please see the attached picture), and later became inflamed, red, and swollen. I am planning to travel to Africa soon, and the doctor mentioned he would prescribe medication for traveler's diarrhea. However, when I went to the pharmacy, they gave me a prescription for malaria (something we had not discussed) and did not receive the Z-Pak prescription for traveler's diarrhea from the doctor's office. I had to return to the pharmacy the next day since they were closing.

Discrete, compassionate, professional and efficient. Highly ethical by recommending only necessary…read moretests. Fred. S

1 other patient was here and I waited for an hour after being told a strep test takes 5 minutes.read more

DO NOT GO HERE. EVER. I almost never write reviews, but this was by far the worst medical…read moreexperience I have ever had. While visiting New York, I became seriously ill with chills, fever, sweating, nonstop coughing, shortness of breath, and intense chest pressure. I know my body, and having had bronchitis a hand full of times before, I was confident that's what was happening. I was seen by a male doctor who was completely dismissive. After I explained my symptoms, he asked if I had asthma or allergies and then flat-out told me there was "nothing he could do." He refused to treat me, only prescribed an inhaler, and told me to buy over-the-counter medicine at CVS. His brilliant medical advice? "Wear a scarf, maybe that will help the coughing." I spent the remainder of my trip absolutely miserable, running a high fever, unable to sleep, and had to cancel all my plans that day and ultimately had to delay my flight because I was so sick. The moment I got home, I went to another doctor and was immediately diagnosed with bronchitis exactly what I had told this so-called "medical professional" from the beginning. This entire situation could have been avoided if I had been taken seriously and given proper care. Instead, I was dismissed and sent away sick. If you value your health, do not go here under any circumstances.

Jaylina made the entire visit painless. All of my questions were answered and the care I received…read morewas top tier.

Don't make an appointment, they won't see you at your appointment time even if you're there early…read more My appointment was supposed to start 15 minutes ago and I still haven't been called back.

Quick in and out visit, PA and assistants were extremely nice and professional. Would recommend!read more

Absolutely the worse City MD I have ever been to. I work in healthcare and the wait time is…read moreunacceptable. Even with an appointment you wait a long time, but the worst part is once you are called into a room you sit there and wait at minimum 45 minutes before someone comes in to see you. There is nothing worse than sitting behind a closed door while you hear voices giggling outside. Not even giving the courtesy to open the door and apologize for the delay. When I did open the door, I was told "sorry I can't make the doctor go any faster, you are welcome to leave and come back later". Really? So, after waiting for 2 hours, I should leave and come back later? I did leave, but I will never return to this location again. DO BETTER!!!! I am sure they will not reply but I am hoping that someone will read this and decide to go elsewhere!

I returned to MedRite today with a medical issue I was experiencing and was completely stressed out…read morewhen I arrived. I have to reiterate again how wonderful the staff is at this location. Special thank you to Kristy, Mely, Kennedy, Stan, Nick, Ben, Natalia, Kiran, Judah Fierstein, MD and most importantly, Mallory, who was able to talk me down from the proverbial ledge and really assuage my fears about my issue. She was so knowledgeable, approachable and down-to-earth. The staff are really top-notch and I cannot recommend them enough. With much gratitude for the wonderful care I received!

Most unprofessional experience I've ever had in a doctor's office…read more -Staff laughing and looking at memes while patients are waiting for care. -Guy in scrubs with no underwear who's butt crack was half out on a chair (like the whole time) -Horrible IV insertion for blood work... wasn't secured to my skin, very painful, took hours to stop bleeding, now very bruised. -had to retake a test twice because the staff didn't know how to operate the tech. -Staff were robots. Uninterested and rude, no eye contact. Least of my concerns... I wouldn't be surprised if this place is shut down within the year. Do better

I've been to this Medrite 3 times (and a location that closed at least twice) because they are so…read moremuch better than their competitors. Even when the waiting room is packed, I am seen within an hour. Everyone here is kind and helpful which is so important in an Urgent Care. The payment and billing is easy and no surprise fees like citXXX (iykyk). I most recently saw Dr Michael Paltzman who offered to see me anytime this week if my symptoms got worse which was beyond thoughtful of him. I never feel rushed talking to the providers or intake staff. They all take their time to explain the symptoms, treatment, medication and plan moving forward. I've gone for a little bit of everything and I highly recommend!

Just got stitches for the first time and Dr Martina Edmonds was really amazing throughout the whole…read moreprocess. I couldn't be happier with the result

Conveniently located by Columbus Circle. Generally clean, but chairs are worn out with ripped…read moreleather, the garbage can sits open next to water machine and seats (it should really have a cover in a place like this), and no one is required to wear masks. Front desk was ok, hard for them to hear me through the glass separators. Doctor was okay. You scan a QR code to register. The kiosks are no longer there. It's a bit annoying they ask for some of the same info despite having been there before. Apple Pay did not work. I waited about 15 min as a walk in. They took vitals and a test then had me sit in an exam room for an hour. I felt forgotten as I could hear more patients being called back and staff laughing/chatting outside. There was no sense of 'urgency' to be seen. For the hefty co-pay I had, I expected a little more.

have been coming to CityMD for a long time, and overall my experience has almost always been good…read more Yes, there are sometimes long waits, and occasionally small misunderstandings happen, but nothing critical. In general, the doctors I've seen before were professional, kind, and genuinely tried to help. Unfortunately, my visit on December 14, 2025 was very different. I was seen by a female provider whose name I was unable to get -- the front desk did not provide it, and she did not introduce herself. From the beginning, her attitude felt cold and dismissive. I clearly explained my situation and asked if it would be possible to prescribe medication in a slightly larger quantity, as I come to CityMD regularly and currently do not have insurance. I paid out of pocket for this visit. Instead of calmly explaining medical or policy limitations, the provider responded with visible irritation and a negative attitude, which made an already stressful situation worse. She could see that I was anxious and in a rush, yet the interaction felt unnecessarily tense. At the end of the visit, I was told that two medications would be prescribed. However, when I went to the pharmacy, I received only one tablet of one medication, and the antibiotic that was promised was not prescribed at all. This was extremely frustrating and confusing, especially since the clinic was already closing and I could not clarify the issue the same day. What upset me the most was not even the prescription mistake itself, but the lack of professionalism and empathy. In all my previous visits to CityMD, providers were respectful, patient, and supportive. This experience felt like an exception, and unfortunately a very unpleasant one. I truly hope this feedback is taken seriously, because CityMD has always been a place I trusted -- and I would hate to see that trust affected by interactions like this.

Needed to get my thumb checked, and did not want to travel an hour to see my PCP, and my PCP would…read morenot be able to do an X-ray in the office or put a cast or splint on my thumb. Made the executive decision to try an urgent care instead of a local emergency room. Emergency room's on a Friday in NYC., can be a gamble. Summit Health and CityMD are now part of VillageMD.  VillageMD provides high quality, accessible healthcare services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional clinic settings, and in patients' homes which is a service I love, reminds me of concierge medicine, and through virtual appointments. You can easily find this location on West 14th street, 2 blocks away from Union Square. Upon arriving you're greeted by a very pleasant receptionist that will ask if you have an appointment or, are a walk in. I was a walk in, therefore I scanned the QR code at check in, which gives you electronic consent forms to fill out. The waiting area is very clean, no crowds, and esthetically pleasing to the eyes. The atmosphere and service gives you a comfortable, and relaxed feeling, especially with the beautiful art. After electronically filling out the forms, I was given an immediate appointment. My wait was barely five minutes. Went to the back, had my vitals taken. Doctor came in, within another 5 minutes. Had the pleasure of seeing Dr. Ira Owen whom was a kind Doctor, with excellent bedside manners. Felt like he was Superman, just needed a cape. After examining my hand, wrist, and elbow, the Doctor felt it was a terrible sprain. My thumb was put in brace, and I was given instructions on how to care for the sprain. My entire visit was probably under 35 minutes. Could not ask for a better medical experience. Definitely recommend City MD West 14th street location. Tip: If you need x-rays, call ahead to confirm which location has the mobile x-ray technician. To ensure you are not left inconvenienced.

I have been to this clinic previously with excellent care. However, this place has gone to the…read moretoilet. I had GI symptoms and was seen by a very nice physician and given a Zpack before my test results were ready, just as a precaution. Within 2 days, my test came back with a type of infection that would have actually been made worse by azithromycin. I called to request a medication change according to my test result. The assistant who answered the call assured me that a clinician will call me back shortly, if I didn't want to wait on the phone. After more than 4 hours, nada. I called, then this clinic refused to do anything but asked me to pay another copay to set up a virtual appointment, for a medication they prescribed me which would have certainly made me worse! I know because I have had this infection many years ago. Awful. Just book a virtual appointment with your primary care. Don't bother with this place.

I had to go in for a Covid test before a flight. There was a little bit of a misunderstanding about…read moreensuring I would get the results in time which as you can imagine caused some anxiety! Renee Kagan was the physician assistant. She was incredibly kind and generous and patient, and sat with me to figure out where the misunderstanding was. She looked up my flight destination to help ease my nerves about what kind of test was needed for entry, etc. She just went above and beyond, to ensure her staff was following protocol while also giving me some peace of mind. I left Urgent Care feeling really grateful that kind people like her exist. She had no ego, just concern and was incredibly solution oriented instead of just saying "too bad". I am so appreciative of her and her bedside manner. Oh, there is also no wait time and they honor appointments. Great experience overall. I took a star off because the person at the front had his mask just under his nose. I imagine this wasn't purposeful, but given that it's an urgent care, there should be mindfulness around this.

I normally don't leave reviews but this place is awful. From the moment I walked in to me leaving…read moreit was a disaster. The front desk looked disgusted when I told her I didn't fill out my forms yet. I just booked the appointment 10min prior to my appointment. I came in for a possible concussion and the doctor looked at me like I was stupid the entire time and made me feel very uncomfortable. Definitely don't recommend.

This is amazing place to be. The staff is friendly . The place is constantly being sanitized. The…read moredo many different types of Studies. They pay you for your time and energy. They sent a car for you to get you there on time and they send you home is the same fashion they picked you up in. I had an amazing Tesla that was one years old. The driver was amazing. I didn't realize that there is no closed in roof on that car. I was shocked when I looked up I could see the Sky. I was wowed. I was also told about that car that it cheaper to charge than to buy gas.