I wish Yelp would allow us to give 0 stars, because that's how bad this place is…read more I would not recommend living here! For starters, the management is beyond horrendous. They are also sneaky - they started charging tenants for renters insurance, although you HAVE to have proof of renters insurance to even live here; if you are paying an insurance company for renters insurance why pay Rolling Glen directly? They also have, what seems like a completely illegal way, of charging all units for sewage & water. There are no meters on premise of the units, so the charges are not based on your units usage. It appears they essentially take an average of what your strip uses for the month -- so if you have larger families living around you GOOD LUCK!! Your charges will be asinine even if it isn't because of you. We also caught management in NUMEROUS lies, trying to charge us for things or hold us accountable for things that were never once listed in our agreed upon SIGNED lease agreement. Not to mention, this place is horrendous with communication and suddenly feels they have every right to tell you what decorations are appropriate and when. Want to decorate your exterior for winter? Fat chance they'll let that happen without a fine if it is after Christmas. All in all, take your money elsewhere. This place will suck you dry and take advantage of you every which way to Sunday. If you do choose to live here, make sure you are well versed in what is actually in your lease and stay on top of it.

I moved into a Rolling Glen apartment April 4, 2018. I transferred to one of their townhouses in…read moreDec 2021. I moved out on Dec 4, 2022 because I suddenly started receiving a monthly water and sewer bill in June 2022 without being previously informed that Rolling Glen would start charging tenants for these utility services. Water and sewer had always been free at Rolling Glen. The bill also was not based on how much water I used. I complained about not being informed of this change early enough to make a informed decision about ending my lease. I am being told by the new on site office administrator that I should have read the new information on the utility page before I signed the new lease. No one is taking responsibility for not informing me of the change. The administrators who did not inform me, stopped working there around Nov 2022. This is not the first time that I did not receive a communication that the office claimed that they sent to me. The other time, after complaining I was told by the former administrator that I didn't receive a email they sent me because of a glitch. No one bothered to look into why I was not informed of changes coming to the utility page of the lease before I signed the new lease. I feel taken advantage of.

these apartments are a waste of money they are damaged and infested with bed bugs the water shuts…read moreoff every other week and they raise the rent every year late fee after the 5th is a extra $150 and court filing is the 7th when it shld be atleast 30 days it's a bunch of mold built up in the showers it isn't worth it they worried about money more then make sure there tents are comfortable they do not care just money hungry

I spent weeks looking and visiting apartments and willowbrook was the 3rd I came across . From the…read morevery 1st call with Emma she worked with me asking what I was looking for and following up . Today I met with her and walked through my new apartment and was very pleased with it . Emma is absolutely the best .

I have lived here for a year and a half. issue the moment I moved in I met with Kim to fill out an…read moreapplication I was told to hurry home and fill out my application to find out the have Ipads I could have filled it out then but wasn't giving a chance to. I told her please give me aace that I will have peace well I was placed under an apt. with 2 little boys above me!! if she would have told me about this I would have never moved here point blank!! when I complained she said there was nothing she could do and put the blame back on me saying I was making noise also not true! ask to move she told me no the management wouldn't allow it. But weeks before they finally agreed to move me they moved the lady above me first. Kim became nasty and rude towards me it was really hurtful. the apartments major work!! floor feel like your going to fall through the floors. you can hear the other tenant's. so I moved to another building with in cedartree and i'm on the third floor and the tents y below me from day one is a jerk!! he would blast his tv if I sit in my living and would go outside to smoke a cigaret I complained multiple times and management told me it was me and they won't do anything they bang on the floors all the time I had to call the police because of the noise!! And the sad thing is I live alone and they let one of the workers come in my apt. didn't let me know my camera caught him I have jewelry missing never found it. the are racist I would never recommend any people of color to move here. pay my rent on time and they sent my a termination of my lease...THANK YOU Claudia Gencz you did me a favor was looking anyway!!

Can't believe no reviews have been written yet. I have been a resident for a few years now. This is…read morea great complex in a great location. Prices are reasonable. Steve runs the place with just his maintenance staff and does a great job. I wish some residents knew how to drive an appropriate speed in the parking lot but I have no complaints with my apartment or the staff. If this place is on your list of possibilities come see the apartments. Great closet space and nice newer amenities.

Attached are photos from my move-in date…read more My apartment was $1800 monthly. I would place the value of domicile at around what $1200 *should* get you. As a veteran, I've lived in plenty of apartments, and I have to say that even with recency-bias, Top of the Hill is in my bottom two. **1 Washer and 1 Dryer, per building with 6 units having to fight for time to use them. $2 to wash, $2 to dry, the machines are very small, and better believe people do not set timers to pick their stuff up.** - You will NOT be allowed to use the paths for U-Haul or car. Grocery runs and move-in could be at least 150 yards, not exaggerating. - Apartments (at least my unit) were built in the 60's and it's VERY adamant. There WILL be black mold (see pictures). - Little to no cleaning or prep was done prior to our move in (pictures attached) both bedrooms had human hair painted over the walls, not kidding. - Walls are paper thin, so you'll definitely be up-to-date with the neighbor drama and vents connect units so you will ALWAYS know when your neighbors are cooking fish. - AC/HVAC units are EXTREMELY dated. In October 2024, our AC went out during a Wilmington heat advisory for 4 days. The highest temp that week reached 94 degrees F. I was told, while I was at work with my pets home, that the air conditioning would be fixed. I came home 8 hours later to an 85 degree apartment with my pets inside, with ZERO call or email from the staff letting me know about delay. What if my kids were home? The apartment was out of motors for our unit (unit constructed in the 60's, so they had 60 years to restock...) so they offered to comp us a hotel stay before telling us to USE THE POOL?!? We declined, decided on a portable AC unit, was given the OK by the leasing staff, only to be told "No" by Kerlene (properly mgmt) AFTER we purchased it (she was on vacation, lucky her.) An A/C unit is magnitudes less costly than a hotel stay. I had to provide emailed receipts from the leasing office to Kerlene for her to cave and offer me $50, which we OBVIOUSLY pushed back on, and FINALLY got reimbursed $200 (as a rent credit) after 10 back and forth emails. I even used my Veterans Discount to lessen the cost. Units are old, they had that much time to have spare parts. I have my emails of this archived and this was our reason for refusing to renew. - Trash service is abysmal and as I'm writing this the dumpsters are overflowing and it's raining. Your mileage may vary dependent on how little of the Delaware Tennant Landlord you know. Study this and your lease. Honestly I could go on and on. Some of the leasing staff employees are very kind, but man; that property manager... she's definitely the right kind of person for the job. Check out Whitney Apartments in Claymont instead. That's where we relocated and we are paying $50 less for $5000 more in peace of mind and a far less predatory rental agency. Thanks, Panco! Sam

I moved here in October, i never had a problem with my apartment. Every time I made a call into…read moremaintenance they were here the day of or the next day and fixed the problem. My toilet seat broke twice. They replaced it twice with a sturdier one other than that I have nothing to complain about Dee Dee is so nice. You ask her for anything and she's willing to work with you and make sure the job gets done. She's the best keep up the good work Dee Dee. The only thing I wish they did was pull up the carpet on the porch and whatever else is underneath the carpet and put something new down. I guess I'll have to do it myself. Unless I asked Dee Dee and see if she can help me with a solution for that

6 months until I complete 7 years as a resident here. I rated this place 5 stars for my first 3…read moreyears here. It has all went downhill. The parking lot is packed. You'll find a spot in the complex, but you will be walking for a few minutes. Picture attached of the packed lot. There's a new woman (new to me, at least) working in the leasing office who told me that the holes in ceiling (that were aggressively leaking but this review only allows photos) was not an emergency because it was leaking at the minute that I called. Nothing about the way she spoke to me showed that she cares in the slightest. Not sure where Kim went, but bring her back!! The trash bins get extremely full, and the only suggestion they have is to take it to another trash bin (gotta love roaming the complex to take out the trash!). Not to mention, there are always random men going through the trash. There was even a man sitting behind one of the trash bins. Unsure if they're homeless, but I wont risk taking my trash out at night and I'm especially cautious of shredding my documents. This year has a new issue to add to the list. We now have a waterbug infestation that continues to get worse. I've had 2 in my apartment this week (see photo for the size), and 4 total in the last month. There are always waterbugs at the entrance to the building. I just got home from work, and counted 8 by the entrance. They are so large that I can see them from my window. There are washer and dryers downstairs. 2 each, but you can guarantee 1 or 2 of the machines don't work (or don't work correctly!). In addition to only being able to fill your laundry card ($1.50 each wash/dry) outside of the leasing office (& in cash only), expect to see a minimum of 2 waterbugs crawling around. The laundry room windows are floor level to the building entrance with no window screens. There's always someone who leaves them open and the waterbugs come right on in! Lovely. The fitness center has never been updated in my 7 years, but I guess it's fine. It gets the job done. Rent increases every year (I believe by 4% but don't quote me). The rent increases, while the quality of living decreases. 7 years of never missing rent or ever paying late, and this place is going to lose a valuable tenant because the rent does not match the value. I can then go on about the quality of the other tenants. There was a fight in the parking lot 2 days ago. Oh or the time where there was a line of some type of swat trucks (see photo) and a countless number of uniformed men announcing they have a warrant for someone's arrest and for them to exit the building with his hands up. The 2 stars are strictly for convenience in the location, and the spaciousness of the apartments. The pool is cool, but they'll charge you $5 per person not on the lease. I'll stop here (although I can certainly carry on).

Absolutely LOVE this place.................the location is VERY good (near KFC/Taco Bell), WaWa,…read moreHome Depot etc... Surprisingly QUIET, but that is one of the things I love most about this complex. We are near the highway, so do not expect a library feel, but don't let that stop you from moving here. There are no loud noises and the neighbors are very respectful. The leasing office is run by two WONDERFUL ladies, Staci and Liz, who ALWAYS go above and beyond to help and assist in any way they can. My only regret is that I did not move here sooner...............

The Edge at Greentree is not a bad apartment. I just moved here a month ago from Philly. I like…read morethis apartment. I have a one bedroom and feel that it is a fair price. I like the view, I like the gym...I am not a fan of the laundry room in the unit I live in though, I like the landscape and I have a fair view of the street. However, there are a few problems with my unit that I feel have been there before I arrived. #1 The bedroom has ants that comes out from under the baseboard. My daughter notice them all along the baseboard and on the walls. The rental office did send someone over to spray but that really did not fix the problem because the ants keep coming back. So me and my daughter had to set ant traps that we bought from pest control. #2 The toilet is not level its lop sided...when I put in a work order for it, maintenance fixed it by putting these wooded sticks under it to level it out...however, it still is not fix...we have to adjust the sticks all the time...the toilet need to be leveled correctly. #3 The next problem and probably the most stressful to me is the fact that my patio floods every time it rains. It rained the first week we moved in and my daughter show me the patio flooding. What I notice is that the reason the patio floods is because the downspout drainage which is the gutter drain has a crack in it..so instead of the water running down the pipe into the grass ( by the way which creates a puddle of mud outside the window) I have gushing water landing right into the patio and it floods up to the glass sliding doors. I told the Mgt office of the issue and they sent someone to clean the mud of the top of the drain....but that really is not the problem...and the drain, drains slow in the rain anyway...the problem is that the water is not routing correctly. So this is my issue, unfortunately I am unable to use the patio. I cannot sit out there or put any furniture out there like other residents. When I was looking for an apartment I specifically wanted a patio. Had I known the patio flood I would not be here. If you plan to rent here, I would say your getting a decent place to live...just think twice about a first floor apartment....try the second or third floor. Other than this, its not too bad great location, WAWA & Home Depot up the street, right next to 95.

If you're searching for an apartment don't look here. First day of walking in maintenance were…read moreliving in my apartment. It was move in ready, they were making repairs. While it was my move in day, it was also five other families. The offices closed for the day and put the responsibility of everyone's keys on maintenance and the cleaning lady. Which both of them didn't have any knowledge of how everyone was getting their keys. The buildings are dirty, the units are dirty. I didn't have any air, appliances didn't work. They claim they have no information of corporat. this was a horrible experience and I won't be returning once my lease is up.

If you live here you will be treated like family. Claymont is beautiful and Woodacres plays such a…read morebig part in its beauty. The management is wonderful. Service is always on time. With its manicured lawns they stand out among the rest of the complexes in the are. Love living here!!!

NOT SAFE! All residents hate living here!!!…read more * they have more 1 star ratings than any other!!* Horrible company. They love to say that there were a lot of issues before new management can in, but that is a load of crap. The new management still sucks. They don't take care of ANY ISSUES. There is one family upstairs that is abusive towards each other and their children, they scream at all hours of the night loud enough to wake my baby, they had a fight and threw mashed potatoes all over the hallway, they open the building hallway windows (not their personal resident windows) when it is 40 degrees outside because they smoke inside, I could go on and on. This leasing office offers ZERO support. They don't have the decency to even respond to my emails in regards to this issue. So many more issues here: parking, recent building fire, sketchy people at night, tons of people who smoke weed. Many people in my building have complained and nothing at all ever gets done. All noises are heard through the floor. Zero through the walls. But the holster upstairs wall and it sounds like a 1000 pound elephant. This place is NOT worth it. The 14 month lease is a TRAP. Furthermore they have zero compassion. I lost my job 3 days after signing the lease (which is nowhere near worth what I paid with no gym, pool, etc) and they wouldn't let me out. IF you want to get out of a lease you have to give 60 days notice (only occupying residence for 30 days) and forfeit a full months rent. They have no additional clause for emergency situations.

We had a list of items we wanted taken care of before moving in. I handled most of them, since it…read morewas easier. The staff was helpful getting us signed up and handled the credits as promised. Overall, we think they do a nice job.

Staff is not helpful. Started the lease process in the beginning of April and it took until mid…read moreJune to get a signed lease. The process from start to finish has been a complete nightmare. No one responds unless you call or follow up to nag them and I have called many times where no one answers the phone at all. Absolutely Horrible Customer Service!!!!!!!