I've had an extremely frustrating experience with this Walgreens pharmacy. Over the past six…read moremonths, there has been only one time when my prescription was actually in stock when it was supposed to be. Every other month, I've had to constantly call to check on the status, ask where my medication is, and try to get a straight answer on when it will be available. On multiple occasions, I've been told it wasn't ready, only to call again later and suddenly be told that it is ready. I shouldn't have to chase down my prescription or repeatedly call just to get basic information. On top of that, the staff is often rude and dismissive, which makes an already stressful situation even worse. I also find it concerning that when my doctor recently attempted to prescribe multiple months at once, I was told by a Walgreens associate that they "can't do that" due to some kind of agreement with Zepbound and that they can only dispense one month at a time. That was never explained clearly and felt more like an excuse than a legitimate patient-focused policy. Overall, Walgreens does not make it easy to get prescriptions, communicate clearly, or feel supported as a customer. This has been the worst pharmacy experience I've had, and I will be looking elsewhere due to the lack of reliability and customer service.

always very helpful. Seems like they don't have enough workers in the drug area, always takes a…read morewhile to be able to pick up my orders. but the employees are very helpful

Every time I go to Fagen to grab a bottle of Prosecco, Kahlua, or Skyy I'm always greeted by the…read moresame friendly cashier. She is the main reason I continue to buy my booze from Fagen. Whether our conversation is about my purchase, the weather, Gary politics, the Bulls, or my hair and accessories, it's always enjoyable. She also loves suggestions for new products and follows through each time. Even though Fagen doesn't always have what I need and isn't the most well-kept drugstore around, I'm still a faithful customer. Next time I stop in, I'll be sure to find out the cashier's name. She's a gem. UPDATE: the name of the friendliest cashier ever...*drum roll*... Jan Joy. If you've ever crossed the threshold of the Miller Fagen, you know exactly who I'm talking about. I think she coined the phrase, "Never met a stranger."

The staff is great. I owned up to an honest mistake and paid for it bcos I'm honest and it was a…read morecash register mistake. I paid my $48.00 and felt better. Manager, Sally, never got my three messages. That is going to be rectified. The pharmacy as a whole has many amenities. Go there once and you'll go back. I'm sure!

There is always a long wait here. Their pharmacy technicians are not the sharpest tools in the…read moreshed. I was there for 1/2 hour waiting. They said they were not ready. When I called (and waited more on hold) the pharmacist said they were ready earlier that day. I don't know what's happening to the pharmacies around here. They're competing for WORST customer service!!

Horrible customer service, the only pharmacist that should work is Steve. I just got asked by a…read morepharmacist after they made a mistake with my medications why am I calling here now as if to say I am bothering her . The great part about money is it can be spent anywhere . The better part about pharmacies is that there is one on any corner. I will be pulling my medications. To be a servant in the healthcare industry it requires patience and understanding. Not a slick month and lack of respect! Thanks to steve for all he's does the other female pharmacist need to retire she's tired and burned out. You need to know when it's time for a break at vacation or a attitude check! If I could give -5 stars I would.

I was switching some prescriptions to something local and I won't run out. The pharmacist threw a…read morefit because 2 of the medications I take were similar, and although the insurance approved it she refused to fill it without talking with my doctor. They finally got approval from my doctor but they treated me like a drug seeker. She even refused to do a short fill that was sent by my insurance. They won't let me refill until the day I am completely out. Like my last dose I have is for the evening of the 11th then I'm completely out. They won't fill it until the 12th. I usually take meds 2x a day and now I have to take my morning meds and then go stand in their line to get the other filled. So I can't take it until it's ready. Going here felt gross the way the way that I was treated. I'm an adult and deserve respect. I am going back to the way I had it where people helped me and don't judge me based on the medication I take. They are glorified drug dealers who don't care to help someone who needs it. I was also told by my doctors office that they don't show anything with walgreens reaching out to them. I am glad I was able to get approval from my doctor but this place not even accepting a short fill is just wrong. The pharmacists are horrible to deal with, and don't realize they are not doctors and should do their job of filling what the doctor prescribes without questioning what a doctor is doing. They are supposed to be helping people but they sure weren't nice or helpful to me.

This Walgreens is super clean but seemed slightly under staffed. It also seems larger than most. It…read moreis slightly over priced as most drug stores are but no big deal at all! My biggest problem would problem is accessiblity

Not a fan of Walmart at all, but I do have to go here at times. When I do I try to go to the one…read morein Portage. The one in Valpo is so poorly stocked my family refers to it as "the out-of-stock store". As I visit Portage Walmart more I see their stock is getting worse. Maybe others are avoiding Valpo too. Ha! We have pretty much dwindled our Walmart shopping to once every month or 2. We have been choosing other stores.

Customer service, terrible. I had an order for pickup, waited 45 minutes only to be told they gave…read moremy order to a different customer. They said they were too busy to shop my order again and I would have to return at a later time to pick up my order. I spoke with a team leader when I called the store(which took almost a half hour to even reach a person to talk to) only for this team leader to be unapologetic and unprofessional. He said they would do my order and would give us a gift card for the inconvenience when we return for our order. We came back to get our order, waited a half hour before finally asking an employee if our pick up order was ready yet. They brought it out but with no gift card, which the employee had no idea what gift card I was talking about. She went inside to ask about it, returned several minutes later and told me the team lead said he planned on bringing it out, but it would be a little bit because they're so busy. We waited another 20 minutes before just leaving because we were absolutely done waiting on this extremely unprofessional "team lead" who clearly doesn't care about upset customers.

Lytonya, Anthony, and Basil were extremely helpful and knowledgeable. They assisted me with finding…read morespecific products I was looking for. Although I was unfamiliar with what I needed, they helped familiarize me with my options and helped me choose the best product that would suit my needs. Excellent product availability and very friendly personalities.

Had to purchase a toilet seat riser for upcoming surgery. The store had the exact size that I…read moreneeded and at a very reasonable price. Nice to have a medical supply store in the area that carries a vast amount of items. Very satisfied with the service and attention that I was given.