I highly recommend Diana, she goes far and beyond making a difference in my grandson's life. She is…read moreproviding excellent services for my grandson, we consider her part of our family. Her private sessions has enlightened us on the procedures to use which is providing structure in our household enhancing his learning process. The educational tools Diana provides and her expertise has made me realize she will always be in my grandson's life.

There is no one better than Diana; she's changed our lives. Since beginning sessions with her three…read moremonths ago, my almost two-year-old son has undergone a complete transformation. From having zero words to over 80, the progress is beyond remarkable. Not only has his speech flourished, but his behavior has also improved significantly now that he can communicate effectively. Diana goes above and beyond. In addition to working with my son, she also provides invaluable guidance for supporting his progress at home. Her patience, kindness, and genuine care for my child make her an exceptional therapist. I wholeheartedly recommend Diana to any parent seeking expert support for their child's speech development. She truly is phenomenal!

HOW WE FOUND THE FACILTY: Case Manager Nancy at Northshore Hospital shared a list of in network…read moreinsurance locations for our elderly father for short term "sub acute" (nursing home/rehab) services. Our primary thought behind out of home treatment was based on a on going infection which we chose to have round the clock monitoring. *ADMINISTRATORS- Admissions Director PJ was our first contact. He provided a tour without an appt (walk in) as well as an in depth summation of the organization, services and resources. PJ was consistently in communication, available , responsive, supportive and followed all the way through on all our needs outside of admissions. Samantha who assisted us with Medicare awareness and Medicare file management to best suit our family needs. Johana & Samantha reflect the leadership for sure. *NURSING- Director Elaine we also made acquaintance on day 1 tour. She was friendly & welcoming. She had great questions about our medical needs. We communicated our goals & expectations. She was extremely receptive & supportive through to the end. Assistant Director Bambi certainly follows leadership. She attended our frequent meetings for update. Thank you to the entire team. *OCCUPATIONAL & SPEECH THERAPY. Director Namesh. One miscommunication. It was not clear of the process to take our family out for follow ups. We over came quickly and professionally. Thank the young man who trained us on how to place our family into the minivan. (Braids or dreads, we regretfully did not get his name). We can say that the team here will secure your loved one. We saw concern. Thank you. *SOCIAL SERVICES - Susan is leadership here. She was available upon our admission from the hospital. That's when we met. Susan is always available. She responds to email quickly. I did not have her direct extension so I emailed. She responded or showed up at the room to speak with us. Thank you. *DAILY CARE- Judy is our favorite of the bunch. Judy we are so thankful for bathing Dad, clipping his nails, your genuine patience with him, shaving his beard and dressing him. May the Good Lord Bless you and your family with Abundant Favor for your display of care. *LOCATION: Situated on a very narrow residential street. Pro-Private parking is available behind the building. Pro-Provides well light parking area. Cons- trash incinerator leaks drainage which obstructs the walkway from parking area to the building. Yikes! We suggest moving that compactor to another location asap. It's creepy & foul even in the winter. *ENTRANCE:Always secured with a friendly greeting. Weekends included. Check in and check out is consistently done. The driveway is always accessible. Given a designated area for pick up and drop off which made it easy to bring our family member in/out for follow up doctor visits. *CLEANLINESS:Parking- was lots snow so we did not observe trash cleanup. *Entrance, Lobby, Gym, Communal Recreational Room & hallways - always clean free from debris starting early morning to evenings. No odors. *Room- we would give a thumbs up here. Continuously kept. No odors. No dust. All equipment and furniture are functional and in great condition. Side note, warm and toasty during the winter. No drafts. Room curtain are there for privacy. *ROOM BATHROOM- was maintained but can be better. Our first shared patient was great. We understand that each occupant has different needs, however our with second shared patient had an orange/yellow residue left in the restroom. We had residue in the tile grouts and a left over odor after cleaning. *FOOD:To our surprise, the food was tasty and presented well. (Yes, we tasted what they served to our family). Kudos to the food & beverage team for consistent , above average meals. Service times are consistent and food is hot at service. Kudos to the 1st floor team who we observed multi tasking to ensure food service was not disrupted every day. OVERALL, this organization provided services beyond our expectations. We are a very involved & active family. Day in, day out, every hour of the day, we had a positive experience.

There's simply not enough wonderful things I can say about Danielle and her team at Hand Over Hand…read moreLearning. The below are just three of many areas in which this group shines so brightly. Excellence in Academic Teaching: Over the past six months, I've witnessed Danielle use tailored, individualized teaching techniques to significantly improve my daughter's (3rd grade) academic performance. In our most recent parent-teacher conference, everyone from her homeroom teacher to the administrators enthusiastically reported that my daughter was exactly where they expect a mainstream student to be at this point in the school year. This is a SIGNIFICANT change from years past. Excellence in Executive Function and Non-Academic Teaching: Not only has Danielle unleashed my daughter's inner-scholar, but Danielle has also instilled a learning tool box of tips and tricks to keep my daughter organized, on task, and engaged throughout her day. Dependable Partnership: Danielle and her team thrive on collaboration. As a parent, I was never out of the loop. Danielle got in touch with school teachers, counselors, and we parents to get everyone on the same page, headed for success. Moreover, Danielle has never unexpectedly missed a session and is invariably a consummate professional whether the session is in our home or on Zoom. I highly recommend Hand Over Hand Learning!

I highly recommend Hand Over Hand for children in need of extra support. Danielle has been working…read morewith my daughter for several months now, and I can see a noticeable difference in her skills and confidence level in academic areas that have been really challenging for her. Danielle is extremely patient and kind, well-organized, and an excellent communicator. The services have been really helpful!

As an occupational therapist with over 15 years of experience in pediatrics, I have worked with…read moremany Speech and Language Pathologists. I can attest to Jennifer and Maria's superb clinical expertise, passion and professionalism. I respect their commitment to professional development and their ability to work effectively within a multidisciplinary team. I am extremely selective with my referrals and have no reservations recommending families to Jennifer and Maria. They are truly amazing!

I highly recommend Jen. She has done such an excellent job assisting me and my 17 month old son…read morethrough virtual speech classes due to COVID. Helping a toddler with speech through zoom is not easy, but Jen did a great job and was always very patient. She also provided me with the necessary tools to help me son during the week. She followed up each session with an email and notes on what we worked on and some skills to work on during the week so I never felt "lost". I saw major improvements with my son's speech in a short period of time. Jen was always on time, professional and never canceled a session.

Christina (or My Tina as my son came to call her) gave us the best experience when it came to…read morehelping my son progress in his language development. She worked to find his interests, gain his trust and helped to equip me to continue his success when their sessions together were over. I will forever remember the day she helped my baby call me Mama again after months of speech regression. She was the bit of hope and help he needed to find his words again. So thankful for her!!

Christina is an amazing Speech Therapist. She helped my son greatly. She's honest and hardworking…read more Sets realistic goals and follows ups constantly. Highly recommend her for services.

I had ten excellent sessions with Judith. Before our first session I sent her a long tape of a…read morereading she had provided me. At the first session she had my evaluation ready with a customized plan to work on my trouble sounds.Over time she pointed out the areas that i needed to practice most and provided a customized text to read and practice. She is really good at it and with practice she can help anyone improve their accents. My sessions were sponsored by my employer and i will to ask for more, and i get approval the sessions will be only Judith. Aris S.

I took an initial evaluation and 12 one-on-one sessions with Judy. Each session was thoroughly…read moredesigned to address problematic or unclear sounds identified during the evaluation. Judy also worked with me on front speaking and intonation. I was impressed by her keen ear and unique techniques. Regardless of level, I recommend Judy to everyone looking for a breakthrough in speech clarity, public speaking, or speaking with confidence.

I'm posting an update to my initial review, since Linda has replied to it…read more 1. As I stated in my original review, Linda did honor our request that our son work with her. But it remains true that initially she had him working with different graduate students from week to week, and she did not discuss this with us first. We were charged the full amount as well. 2. I did ask for the worksheets to be sent to me, after discovering the website we'd been directed to wasn't working, but was told no by some of the therapists/students we'd worked with initially. Linda only stopped in briefly to check in during our sessions for the first month or so, and I barely had a chance to talk to her. Then when I did get to see Linda more and talked about the website not working, she told me to search for worksheets on Pinterest instead. I was very disappointed that this was her response. 3. If working on one sound at a time is standard, and having two sessions per week is also standard, I respect following that protocol. But neither Linda nor any of the therapists/students we worked with ever explained either of these issues to me as a treatment plan. In fact, we were told to expect the opposite, that his issues were minor and could be addressed with once weekly sessions in a limited time frame. In our last session, Linda expressed surprise at "discovering" another articulation issue. She said something like "Guess what we found," while as stated in my original review, this had already been identified in my son's initial evaluation. I've taken the time to compose these reviews only in hopes of sharing information with other parents seeking assistance for their children.

My daughter has been blessed to have been under the care of Linda and her staff for 8 months at the…read moretime of this review. At the time we started attending my daughter's ability to understand or communicate with us was extremely limited. Her own frustration was manifested in aggression and she went into her own world quite frequently. Due to the skill, compassion and diligence that Linda has brought to my daughter, she has become a completely different little girl. She is no longer frustrated to the point of aggression, she is frequently able to have long conversations with us about what she had done, her likes, and her dislikes. She is able to communicate her needs effectively to us and is present to us in the moment. Linda has just been such a gift in life for my daughter! 5 stars are way too little for this superstar speech pathologist.

Erin is most dedicated professional and loving person. I can not say enough great things about her…read morecharacter as well as her education, training and practice. With her guidance my Daughter became a Speech pathologist . Erin is extremely knowledgeable. I HIGHLY recommend Erin for any speech concern you have . She is amazing .