Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

Expert AC always goes beyond the 'call of duty' when responding to a call. Their prompt attention…read moreto your call for assistance whether big or small gets the same immediate response and follow-up. Chris and his crew really have their act together. I highly recommend Expert for all your AC & Heating sales and service. Mark B. Mandeville, La.

Professional Heat & Air installed a replacement Heat & Air system for me about a year ago. The…read moreproducts used were excellent. The crew showed up on time with adequate help to do the job, They adapted to changes due to differences from my old to the new unit. The owner and several supervisors came over to insure all of the work was done properly and they have followed up on the job during this past year to insure all was well. They were neat, polite and professional. They may not be the least expensive in town but they are certainly amongst the best. I highly recommend this company.

I had service done at my home in August right before I went out of town for a funeral. They said…read morethey did the proper work on my up stairs and turns out they didn't do a thing. It actually caused a major leak in my ceiling forcing me to cut a huge section out. Keep in mind I was out of town when I found out they didn't do the proper work. I Will Never use their services again unless I get a refund. Horrible people when I told them I just lost a brother and I have to fly to California. It's never fun getting a phone call call stating '' you ceiling is holding water. This could of caused mold . I called a different company and they stated '' they didn't do a Danm thing and you should take legal action'' Not only did I have to pay $700 for the same services but another $3,600 to replace the Sheetrock, insulation, etc. its messed up and as caused hell for me these past two months. Shame on you.

Logan was very professional and able to answer all the questions we had about our ac unit. I would…read morelike to have him again to come out to do our next service check.

I purchased a unit from another company that later went out of business or was bought out. I was…read moretold Foulks would take over servicing my account. After only three years, the unit had a warranty issue. The part and labor were covered, but they refused to cover the coolant required for the unit to function. The coolant price they quoted was excessive. I disputed it and told Jennifer directly that after the repair was completed, I would be severing ties with their company. They came to fix the unit on 7/8. The technician they sent was young, and although my frustration was with the company, he ended up receiving it. I had purchased a maintenance plan with Foulks, and he told me there would be a charge to clean the unit. Under the maintenance plan, that cleaning was supposed to be included. Earlier that same morning, a Foulks representative called and told me they still owed me a cleaning. Yet suddenly I was being told I had to pay for it. Jennifer later referenced my statement about ending the relationship, but that conversation happened two or three weeks earlier, before the part was replaced, and I still have not received the prorated refund for the maintenance plan I paid for. I am a disabled Army veteran, and I did not serve my country to be taken advantage of by a company with a 2.9 Yelp rating. Foulks appears more focused on collecting additional charges than maintaining long‑term customer relationships. Their Yelp reviews show this is not the first time customers have experienced similar issues. The people I previously recommended them to will now be directed elsewhere, and I strongly suggest others do the same before they encounter the same problems. How they received a high review on google is beyond my with business practices like this. Unfortunately I have to leave a star otherwise they would be at a 0.

Curtis was very helpful in getting my window replaced. He communicates well and was efficient and…read moreclean in his work.

Mr Curtis is such an honest guy who genuinely cares and goes above and beyond to help. He did that…read morefor me and my kids when our AC wasn't working. He also explained what he was doing step by step and even set up our thermostat. His prices and rates were honest, great and fair. He's knowledgeable, kind, caring, genuine, honest and fixed the AC issue in a timely manner! These qualities are hard to find in people, but Mr Curtis displayed them all. I highly recommend Mr. Curtis to everyone and I will be calling him again if I have any AC issues in the future!

From new units to maintenance & repairs, I and my extended family have counted on Joey's family run…read moreheating & cooling for 20 years. They are reliable, professional, up to date, honest, fairly priced, friendly, & quick to respond..

From the owner: At Professional Heating & Air, we take pride in offering a level of service to customers in The…read moreNorth Shore Area that's equal to that of any larger HVAC company. But we also deliver the personalized service and attention people expect from a local business that cares about their needs and not just "getting the job done." What sets us apart from our competitors is that we're completely devoted to customer satisfaction. You'll discover the difference when you work with us for the HVAC needs of your home or business.

I simply wanted the yearly servicing and these guys were very prompt. They gave me a window between…read more9-11, the technician was here right around 9 o'clock , they give you alerts to let you know when they are coming and what your technician looks like -which is good idea! They were very professional. They got to me the same day . I have been put off by other companies , I will not say who ... & the last people that that came out tried to talk me into all sorts of things and costed way too much! I will definitely be using Southern Comfort again. $149 service fee.

They were able to come to my house the same day and quickly found the issue & fixed it. Very…read morereasonable prices, super friendly technician Nicole

Tyler did a great job and thoroughly explained the problem. He was able to fix it that trip. I had…read morea good experience and everyone was professional.

My a/c was not blowing cold air. The technician came out to service and advised the coils were…read moredirty. I paid to have the problem diagnosed. He also added freon. A few days later the same problem occurred. The company wanted another diagnostic fee and refused to come back out to check the system again. I contacted another company and that the a/c was not on at all. Water/condensation in the drainage pane was causing the system to shut off. He drained it and I have not had a problem since. I had a very difficult time communicating with the office manager about this problem and asked that she send the technician back out. She wouldn't without charging another service charge. I don't recommend this company.