Our AC stopped cooling. We called and someone called us back right away. They came out, fixed the…read moreissue, and was nice and courteous. Highly recommend

The most reliable and professional company! They will take…read morecare of your heating and cooling needs! You can depend on them even in an emergency.

Terrible service, will not even supply their customers with a detailed itemized quote or invoice…read more They are being reported to the BBB. They shouldn't be able to operate a business in this manner. And will not return phone calls regarding their inferior service.

We could never recommend. We purchased a 26kw whole home generac generator a couple month back…read more They set it up and told us to run it 24-25 hours to break it in and they would come change the oil and make sure everything was working fine. At the time of install I was told not to install the app because it was junk. Hours after the tech left we did install the app and after running the remainder of that day of install and throughout the night we manually shut the generator down at 22 hours as we noticed the app was showing the battery was discharging all night and the motor sounded like it was misfiring and had an exhaust leak. The technician came out and found a wire was hooked up wrong and then pulled the spark plug to show me it was fouling out, that wasn't an exhaust leak, the rocker arms that push the valves down were pretty loose on one side of the engine. He removed the valve cover and tightened the rocker arms down using feeler gauges, yes I watched, and he reused the old valve cover gasket. As a former auto tech, manager and instructor for 40 years, I asked if he thought that was a good idea and he said it was fine. So the generator has been doing its 5 minute cycle for the last few weeks and one day I hear the generator misfiring and tapping badly again, it now has 25 hours, only 3 hours since the last valve adjustment. I call Burkhardt out again and it is the same valves loose again. The technician took the same valve cover off and sure enough the same rockers are loose. The tech didn't leave anything loose, the engine must have a part wearing out, maybe a camshaft or rocker. He adjusted the valves again, reusing the same valve cover gasket for a second time, unheard of in the automotive community....I ask the tech what he was going to do about it and he said let's wait and see if it does it a third time. Omg, really, the generator has never run with a load, we lost power for maybe 30 seconds one day. So he wants me to wait again, I said I will call Generac, he said it won't do me any good because they will want photos and there is nothing to show them. I then called Burkhardt starting on a Friday explaining what is going on and this is a brand new generator and we feel this is unacceptable. There was no return phone call Monday as promised so I called. Tuesday no one called us so we called Generac and got a case number but they tell us they will not do anything unless Burkhardt calls in. After no call from Burkhardt Tuesday I called them again, I was then told Jason Burkhardt would call me. Wednesday comes and Ronnie calls me, not Jason, and he tells me they want us to wait and see if it happens for a 3rd time. I explained that is unacceptable and no one would accept this as a solution if it were their new car or riding mower. Later that day I called Generac again and 42 minutes later they say the same thing, they cannot do anything unless the dealer that installed the unit calls in and makes a technical complaint before they can move forward with any remedy. I called Ronnie back and ask as nicely as I could to please call Generac...we shall see if he does...so far they have been unwilling to help. Did I mention we gave Burkhardt $14,910 for this generator that is less than impressive and Jason Burkhardt doesn't feel it is important enough to call us. In our mind this unit needs to be replaced.

i recently left a review what happened to me when Brayden came out to check my AC outside as I had…read morehit it with my mower. (July 2026). I wanted to make sure it was okay. The secretary said $125 for the check/service call. ok. sounds great! - There was nothing wrong other than the outdoor grille moved about a half foot and Brayden straightened it out then picked a hose up and was watering the vents. He did NOT tell me anything other than 5 minutes later he says it's $210. He said it was for the cleaning. cleaning? yeah, $85 for picking up my hose, not telling me that there would be an extra charge. I paid it like a dam fool. The next day I called and asked to speak to the owner TAYLOR who did not have the courtesy to call me and ask me what happened. He did email me and SARCASTICALLY replied "thanks for the stellar review.". He never had the courtesy to call and ask what happened, if he could resolve the problem in any way. Nothing! - I was so please w Airsmith before as I used Michael and he ALWAYS told me what I needed, the costs and my okay. I'll never use them again. I don't like scammers! the owner is so unprofessional to write the email and word it the way he did. that's okay. I've got the email and I'm keeping as a reminder of what a dam fool i am.

I would watch this company Very closely. We had them come…read moreout and they told us our 1 year old carrier unit needed to be replaced and talked us into a contract for a new unit for 20k it didn't seem right so we stopped Payment on check and canceled the contract before 24 hrs. Our regular guy came and told me it was just a drain that had come unhooked , $165 their were also bragging they won a gold watch for selling the most new units. It seems sketchy. I'd use others.

Excellent customer service. Prompt service and fairly priced. Highly recommend for all your air…read moreand heating needs.

Great family owned business, dependable, fast, and quality service…read more I have been using AMS for 20 yrs + Keep it local.

My AC started having issues Saturday evening. When I returned home, the thermostat showed 80…read moredegrees and it was really hot inside. I panicked, as it was late Saturday evening but I called AMS anyway. Miss Karen, the sweetest lady ever, answered my call and said she would try to contact a tech but knew they were working at another jobsite which was not near me and that I would probably have to wait until the next day; however, she reached the tech and he said he would be here shortly. Needless to say, I was so relieved!!! The tech came out, checked out the system, identified the problem, and fixed it!!! This company has been my AC/Heating Co for many years now and have ALWAYS provided excellent service, are extremely courteous, polite, and willing to help their customers.....this is extremely hard to find today. They deserve more than a 5-star rating in my opinion!!

After doing our homework on area HVAC businesses, we hired Eagle A/C and Heating of Covington to…read moreprovide twice yearly HVAC checkups and preventive maintenance for our home. They are a local Northshore business, their reputation is very good, and their prices and services are extremely competitive. Keith, the Eagle technician, visited today and provided prompt, courteous, efficient, and knowledgeable service. We will look forward to having Eagle back for our fall inspection.

We hired Eagle A/C and Heating of Covington to service our tankless water heater. This…read morerecommendation came from our neighbor who has used their service for a number of years. Unfortunately, we have not been proactive with our preventative maintenance since moving in three years ago. Josh, returned our call and originally said he could be here by 4pm but about 10:30am he called and asked if noon would work for us. He was the most knowledgeable, courteous, efficient and friendly service technician we have ever experienced. Fortunately, the unit only needed a replacement part, which he changed out in minimal time. He did such a great job, we decided to have Eagle begin providing yearly HVAC checkups and preventive maintenance for our home. They are a local Northshore business with an excellent reputation and extremely competitive prices. We are looking forward to having Josh with Eagle back for our HVAC inspection next month.

Southern Comfort are very good and trustworthy. I've had them as my hvac company for years and they…read morenever disappoint. I highly recommend this company.

They were able to come to my house the same day and quickly found the issue & fixed it. Very…read morereasonable prices, super friendly technician Nicole

They did our entire new home a year ago. Had a small problem and they jumped on it within a few…read morehours. The lady on the phone was so nice too! Service person was awesome. Did not mind me learning a thing or two. Just great people to work with.

One of our +25 yr. old Central AC units malfunctioned late May 2023. Got a reference for…read moreOalmann's. Called them, they showed up promptly, tested unit, & gave us options. We chose to replace unit. They gave us a reasonable estimate and set a convenient install date (quickly). Oalmann's install team arrived on agreed upon date/time and performed removal/installation. Owner/supervisor visited to ensure all was going well. They cleaned all dirt/debris inside house and picked up all outside trash including old unit. Travis Oalmann stayed to ensure the new unit was working properly. We highly recommend Oalmann AC & Heating. They are honest, dependable, and did good work.