Do not get prom flowers here! You get what you get and since there is no refund if you are dissatisfied they can put brown tipped flowers in your bouquet and your stick with it.They will not even take the time to make it right. read more

don't order a boutonniere from here they are very rude while I was ordering and when I picked it up it looked nothing like what I ordered it looked dead, and it honestly looked like they went in the backyard and picked the flowers ‍ i've had better service at pick n save for $40 never again very rude people read more

Horrible!!!! My parents placed a order for a out of state delivery And this is was sent No cellophane wrapping Dropped on step And door bell rang The customer care number on Flowers non existent With a little digging found out that my mom had ordered from memorial florists who where also anything but helpful Long story short there solution $20 refund Really??? Don't advertise a arrangement that you can not duplicate- does this look like a $47 dollar arrangement!!! That I received Unbelievable Dead flowers/ wrong flowers/ wrong vase Never again Save your money go to a reputable Florist read more

Memorial Florists & Greenhouses - This is what we ordered - Florists Near Me - Appleton, Wisconsin

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Called to order a plant for my mom for her birthday & wanted to spend $40 on a nice potted plant. They sent potted daisies, a $10 plant at best. Also they tacked on $12 for delivery. This looked like a cheap gift. What a waste of money. Two stars because they did deliver on time. First & last time doing business here. read more

Memorial Florists & Greenhouses - Cheap daisies - Florists Near Me - Appleton, Wisconsin

Ordered flowers for a funeral, did not look like the photo online. When we called to explain how they looked terrible falling apart and didn't represent the photo online. We were then told that we should've ordered something more substantial and that all the photos online are photoshopped. We then asked if they could send a new bouquet to the recipient, and she said the only way they could do that is if we asked for the flowers back. We paid close to $100 for these and said we could get a 15% discount back. Will not be going through them again which is too bad. read more

Creative and fun bouquet - couldn't be happier. I requested a special bouquet for a retirement. Mary patiently wrote down my ideas and the somewhat lengthy message. Mary and the designers at Memorial interpreted the request perfectly. The recipient felt very special receiving the beautiful bouquet at work. Thank you! read more

Memorial Florists & Greenhouses - Memorial Florist - Appleton, WI Special request - Color Blowout! - Florists Near Me - Appleton, Wisconsin

Jae and his team were nothing but a dream to work with for my wedding. He worked with me the entire way, and was able to add in fishing lures to the gentleman's boutonnieres to give it a personal touch. I had quite a bit of anxiety knowing my dresses were a unique shade of red, so I dropped off a swatch of the dresses and Jae matched them perfectly. I couldn't have asked for more - they did an exceptional job. read more

I grew up in Appleton and have used Memorial Florists over the years without issues. Unfortunately their quality seems to have declined. I ordered a bouquet of fresh flowers in bright spring and summer colors to be delivered to my Mom in the hospital. I spent $40 on the flowers plus delivery and tax for a total of $53. The flowers arrived on time and seemed fresh, but it was basically a bouquet of white daisies with some carnations and a couple of other stems in a plain glass vase. $40 for daisies and carnations? I could have picked up the same thing at the grocery store for $9.99. Perhaps they think they can get away with a lesser bouquet when it is ordered over the phone but I always check with the recipient. This time I saw the bouquet in person when I visited. I will use another florist from now on. P.S. After I ordered my sister warned me she had a problem earlier this year with a half dead Easter lily delivered to my Mom. Pays to check out reviews before ordering! read more

I love this floral shop! I live in Reno NV but am originally from Appleton and my parents still live there. That means when I order flowers from them I always do it via phone or online- so I choose to support a local Appleton business by choosing Memorial Florists. Today specifically I called them for a flower order for my mom and Paula was extremely helpful and quick with my order. They keep my information on hand (which I didn't realize before!) so they can pull up my address and the address of people I have sent flowers to in the past. I find this extremely helpful and love that they are organized and "get it" to have a system like this. I am always pleased with the prices, quality, and service of this place and will continue to buy my flowers here. read more

Great place! The first time I used them was when I was in California and I was not disappointed. My wife loved the arrangements from Memorial and I will continue to do business with them. I highly recommend them! read more

Memorial Florists & Greenhouses - Florists Near Me - Appleton, Wisconsin

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Excellent customer service and very nice bouquet. I ordered an arrangement for a memorial service a couple months in advance. The company contacted me to ensure I had selected the correct date, which I really appreciated. The arrangement arrived today and i could not be happier. read more

THE FULL STORY.....The woman that I asked was not sure how to deal with this so she went out into the greenhouse to ask someone else. I had very clearly stated that this was a former employee named Donald xxxxxxski. When she came back, she quite unpleasantly, told me that "we don't do that kind of thing" read more

We have used this florist for years and just the last couple of times have not had good service. We ordered flowers and they were not delivered on the time as promised. The flowers were not as fresh due to the late delivery. Very disappointed and so was the recipient. read more

Save yourself 5 dollars and contact a local florist. I contacted memorial florists for a funeral. The day before the site of the funeral changed and memorial florists said they could accommodate the change. At the funeral, I could not find the flowers. I had to call AFTER THE FUNERAL and found out that the local florist had not understood the message left for them. Memorial florist offered to have the flowers sent or refund my money. I chose to have my money refunded. 2 weeks later, I find a $5 charge on my credit card. I call memorial florist and was told it was a communication fee service. They refused to refund the $5 even after acknowledging that their communication was impeded by time zones and the accepting florist did not understand the message. Seriously, I am paying $5 for an afterhours phone call that was ineffective. Unprofessional, unethical, and unreliable. Buy local! read more

I have been there three times this past month. Employees were generally not happy people. The cashier was late 60's/early 70's, real negative low energy and not engaging. My husband just informed me that because he is working out of state and will miss our 39th anniversary he was going to have flowers delivered which he paid for in advance. Then they said he had to pay an extra $30.00 for delivery and we only live a mile and a half away. He cancelled. Pretty ridiculous. We WON'T be shopping there anymore. read more

I have ordered flowers for delivery from Memorial Florists for many years! I live in Dallas, and most of my family lives in the Appleton/Neenah/Menasha area. This past time ordered, was like every other... extremely satisfied. I sent my mom a big basked of fuscia impatiens for Mother's Day! My mom continues to tell me how beautiful here impatiens are and texts me photos of the basket hanging outside! And those in the order department, taking the orders, are very helpful, patient, and really seek to make sure the order & the message is special, and their customer is satisfied. Thank you - would highly recommend! read more

I want to say thank you and how impressed I was. A family member was in the hospital and I called in from Salem OR to place an order after the hospital mentioned this florist. Imagine my surprise when an hour later they texted it was delivered and beautiful! Thank you! read more

I was disappointed in the arrangement my friend received but was even more disappointed in the was the handled the situation. They gave me a $15 credit for the $80 I spent. I had to send them pictures of the ugly arrangement so they could argue with me about how pretty it was. Im sure I will get a reply on here stating that they are a "local family shop" and what not.....I don't treat my family like that. I want my money back so I can order some nice flowers somewhere else. read more

I went here to pick up some flowers for a funeral, I had no idea what I was doing but they helped me out, let me set a price point and they work with that. I asked all white arrangement with some specific flowers and it was beautiful and it was loved by everyone. Thank you for making my first time buying flowers for a funeral so smooth and easy, I will be a returning customer read more

I have only been here once, but was extremely impressed with the vast selection of both live plants and flowers. The customer service was also great. I was able to have numerous questions answered regarding plant care and differences between varieties of plants, etc. I will definitely return again! read more

I normally don't write review but this place is horrible. I really wish I would have read the reviews for this place. Do not use them. They are rude and they look at you like your an annoyance. After I explained my situation and what was done these people didn't care. THESE PEOPLE DO NOT KNOW HOW TO APOLOGIZE FOR THEIR MISTAKE!! All I wanted was an apology for the mistake. None was given. We spent over $200 on a flower arrangement which was for my grandfather's funeral. Completely disappointed. They were late delivering the arrangement to the church. They made the wrong arrangement even when we personally went to the shop and discussed it with a person. When I called to that Saturday 3/21/15, morning I let them know they sent the wrong arrangement and that it's disappointing since we personally went there to look at their books of flower arrangement. They lady on the phone didn't apologize. Later after that call they sent someone to pick up the arrangement in the middle of the funeral. And sent back the correct arrangement when we went to the burial site. On Sunday 3/22/2015 we went back and the two lady were not apologizing for the mistake made instead they looked taken aback and seemed to not care or offer to even say this was the mistake made instead I had to tell them where they made the mistake. Unfortunately Lori, I believe was not there which was who we spoke with the arrangement. Such a shame, she was kind but the ones on Sunday were not. Learn how to better service the customers and learn proper manners. read more

Jane at the Neenah store is fantastic to work with. I met with her and talked through concepts of what I was looking for in my wedding flowers. I didn't have any concrete desires and she helped guide me. We ended up with a design that turned out so beautifully!! I got SO many compliments on my bouquet and my husband's boutonniere. My flowers were worth every penny spent and I am very happy with how they turned out. The only speed bump was I had asked (and confirmed) that I could pick up the flowers at the Appleton store; however, when I arrived the morning of the wedding, they weren't there. I had to scramble to find someone who could pick them up at the Neenah store. It could have been a lot worse, but not a stress a bride needed on her wedding day. All in all, the experience was great and the flowers turned out so beautifully I will remember them forever! read more

I used Memorial Florists for my wedding flowers in Appleton this last weekend. Our first consultation with memorial florists was easy and the service was very helpful. We made a down payment right away and were excited for our flowers! Then when we went to make our final payment was when we started to have issues. The store had reconfigured our flower contract because "the person who priced you was too low on their estimate." They then proceeded to give us a totally new (and much higher) final payment amount on a contract that we had already signed. It took several days and many hours of phone calls before they understood that we were not going to pay more than what we agreed upon on our signed contract. Was very disappointed in their customer service over the phone and this entire situation. We did get the flowers exactly how we wanted them and the flowers were beautiful. Without the final payment situation the experience would have been perfect. read more

Worst customer service! I purchased flowers from them in the past and they were pretty decent. I wanted to send flowers again, but my order was cancelled with an email stating the order could not be processed without a card signature matching the billing address. The interesting thing is I had sent an order two week before without problem. NO FOLLOW UP - just an email stating due to increased fraud they had just implemented this! I guess if they didn't want my $125! read more

My father passed away. He LOVED flowers so we bought some flower arrangements for his funeral. We went to the shop personally to select the flowers and even wrote down detailed of what we wanted, time/date and location. The day of the funeral, all flowers from Riverside and 1-800 flowers arrived on time. Memorial Florists flowers were no where to be found! The service had already started an hour before the delivery guy showed up with two tiny flower arrangements (one of which was completely wrong). I was so disappointed. It was already a heartbreaking day for my family, and the flowers we requested and paid almost $300 for were wrong and not professionally arranged. Half way through the service the delivery guy came back and took one of the arrangements away, saying he will go get the right one. Now we did not even have the flower bouquet at the funeral anymore. It looked so empty and sad. I was very pissed off that they did this to my family at such a painful time. Lori, the lady we worked with did not even apologized, nor did the delivery guy or anyone else at the shop. Never again will I put my trust in these unprofessional florists. read more