Dr Patel in the ER was rude, disrespectful, and arrogant. He refused to treat my crisis level blood…read morepressure then lied about it in my medical records. Howard Young covered it up even though I had photographic images to the contrary. Patient relations is a joke and so was the bogus letter I received by the person claiming to be a "medical director". They refuse to give me license numbers or contact info to file a formal report, which in itself is illegal. Bravo Howard Young! Here's to patient care at its best!

Camping up here and needed medical attention . This is the best hospital I have ever been to…read more Everyone is so nice and very efficient . I cannot say enough about the great care I received and how thoughtful everyone was . I was immediately at peace when I noticed the scripture at the entrance to the emergency room . Thank you to the entire staff !

Worst hospital in the worlld. Almost everybody working there, except the security people who are…read moreawesome and the social workers, need to grow their brain 2 sizes, Just like the Grinch. The receptionist in the ER is exceptionally rude and thoughtless.. dial 911 you'll be taking to this hospital so if you can get someone to take you to Mission in Asheville

I came in around 8:30pm on a Friday and it was empty so I was seen promptly. The front desk,…read more nurse, and doctor were all friendly and helpful. They gave me a first dose of medicine and sent me on my way with an Rx to fill for more. I was in and out in about 45 minutes. One of the best ER experiences I've ever had.

Just a warning ....my in laws were visiting us in Two Harbors for the weekend. My mother in law…read more woke up from a nap and was incoherent and very weak ...my father in law and wife took her to the ER ...they were told that the hospital was unsure if his out of state VA insurance was accepted there and due to that they wouldn't see her. They had to take her home to Wisconsin for treatment....this is unacceptable behavior in my opinion. So it appears that if your a veteran that does not live here your out of pocket or out of luck .

Unfortunately I had reason to use their emergency room recently. I feel like I had very good care;…read moreNurses and doctor were friendly and efficient. They kept me informed about what they were doing and were clear in their actions and directions. I appreciated their kindness and knowledge.

Cardiac care. The doctors, nurses, and all the staff have been so kind here. When they come in the…read moreroom to check on my dad they have been very thorough. The office area is so helpful and just employees walking by are willing to help you and have great positive attitudes!

I had back surgery scheduled for several months at St. Mary's in Duluth on April 15, 2026. I…read morearrived as directed at 10:45am. By 11:00am I was in the pre-op area and changed into surgical gown and hair net. An I. V. Was put in my arm then I was taken down for a C. T. Scan to guide the surgeon during the surgery. Shortly after I was back in the pre-op area and told as son as a room was open I would be taken into surgery. By 2pm I was still waiting. I of course had not eaten per direction since the previous night and had not had anything to drink per instructions since before 9am that morning. Around this time an elderly patient whom I assume might have had some sort of dementia was put in a room directly across ghe hall from me. That patient was yelling screaming and swearing for around two hours as the nursing staff tried to calm him to no avail. Finally that patient was taken into surgery around 4pm as I was still waiting thirsty, hungry and in pain. I was told by the Anesthesiologist and surging that as soon as the next room was available I would be taken into surgery. At approximately 4:30pm the surgeon came to my pre-op room and told me that there was not enough surgical staff and they would not be able to do my surgery. I and I could go home. I thought it was some kind of a joke but it was not. After talking to several people I found out that Essentia and St. Mary's management did not pay enough surgical staff to be there the second half of the day to ensure that surgeries in the later part of the day would be staffed if the surgeries in the earlier part of the day ran later than expected and not enough surgical staff would volunteer to stay late to do me surgery. My wife who rearranged her schedule to drive me the hour and a half to St. Mary's had already returned home as I was told I would have to stay in the hospital for two to three days after the surgery. I called her and she again drove another hour and a half each way a second time that day to bring me back home. I tried to complain to management but was unable to have anyone from management speak to me. The only thing I was told I could do was to call patent relations and leave a message which I did and a day later they called me. I lodged a complaint and told them I wanted a call back from upper management responsible for making the decisions not to pay enough staff to be there to ensure the surgery I came in for would be performed. I also told employee relations that i wanted to make sure this was not going to happen to anyone else or I felt the public should know that St. Mary's was doing this to patients. No one ever called me back. This is the poorest third rate example in my view of a hospital that only cares about money and not the patients. The stress and anxiety of waiting to have a very painful surgery along with hours of being naked and draped with a hospital gown with an I. V. In my arm dehydrated, hungry only to be told I had to call my ride and leave was unbelievably poor and pathetic care. I have no issues with the doctor or nurses just management who made the decision that lead to this happening to me and then did not even have the courage or decency to respond to my request to speak to them. What happened to me should be a warning to everyone what St. Mary's is about. In my opinion they only care about money and have no respect for patients.

Terrible place, Won't accept new patients at all. Wouldn't recommend to anyone trying to get some…read morework done

My daughter hurt her arm on vacation and needed follow up care after an emergency room visit in…read moreAshland. Dr. Koeller saw her, and I felt much better about her care than I did about the emergency room doctors. He not only addressed the elbow, but also dealt smoothly with the teenage attitude that she was also suffering from. When we returned home, the clinic responded immediately to my request for a doctor's note for her to return to her sports activities. The only drawback was that the pharmacy at the clinic wouldn't fill the prescription that we got in Ashland (after pharmacies there had closed for the night), but only prescriptions that they themselves had prescribed. Inconvenient for me, but I suppose there are reasons for the policy. We really received excellent service, especially considering that we weren't regular patients. If they were closer to home, though, we would be!