1. St Mary's Medical Center

    1. St Mary's Medical Center

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    Duluth, MN

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    St Mary's Medical Center

    2.9 (11 reviews)

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    Essentia Health-Duluth Clinic 1st Street Building

    Essentia Health-Duluth Clinic 1st Street Building

    1.0(2 reviews)
    0.2 mi

    Inefficient, disorganized, and unprofessional. Overreliance on MyChart by the staff resulting in…read moredelayed and poor communicate with patients. A quick curtosey phone call would often be more encompassing and appropriate. Instead I wait for hours to days between each message received. It has taken me over a week to get answers to simple questions - multiple times. When you call back at the number the doctor leaves/ (218)576-3800 it routes you through the general Essentia phone system and forces you to leave a message with an operator who then passes along your message to the nurse.... What a waste of time!!!!! Dr Kassing has been talking out both sides of his mouth about getting me the HRT I need after a complete hysterectomy. He says he will "run any labs or tests I want" then also says "we usually just adjust hormones based on how you feel". When I asked for additional hormonal support aside from estradiol patch he prescribed me MORE estrogen. ZERO sense of urgency to address progesterone and testosterone. I am 2.5 months post op and still dealing with disbyosis and hormonal deficiency symptoms. Women's health and wellbeing is CLEARLY not a priority at Essentia OBGYN.

    Unethical billing practices. Billed annual physical as Level 4 visit. Difference is level 4 is…read morenot covered by my insurance and Annual Physical/well visit is. $600, when no one in family of five has every been billed more that $250. Tried to discuss with their billing dept, but they wouldn't listen and sent to collections.

    St Mary's Medical Center - medcenters - Updated July 2026

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