Until 2020, Memphis Monster Market (MMM) has been a brick-and-mortar one-month-a-year pop-up at various locations. The address for the business listing I added is for the 2019 marketplace. Since 2020, like many businesses, the physical market has had to pivot and go virtual to survive. In past years, it's been a great place to shop for holiday and general objets d'art as a local maker space. I've even personally promoted it to my friends for the unique items they offer. Unfortunately, this year's virtualization has not gone well. Orders are not being dispatched on a timely basis. Shipment within ten business days of purchase should be a reasonable expectation. After all, seasonal items are highly "perishable" in terms of gifting value to the giver and to the recipient. Polite, specific inquiries by email receive a canned "busy signal" generic response from MMM rather than a firm ship commitment. MMM's boilerplate response thanks you for patience while it bemoans their small business challenges and ultimately delivering a cold, corporate "we refuse to respond individually" message from the "Monster Market Team". Note the continued impersonal theme in the message delivered. I finally received my item nearly a month after ordering and just a couple of days before Halloween. Due to the timing of delivery, what was to be a Halloween surprise, will now be a Christmas present (and apology). Yelpers don't shop with small businesses to be treated with indifference and disrespect. They seek small businesses out for the personal touch. They can always get attitude at a big box store. And that's where Memphis Monster Market fails to deliver on their small business mantra. Not recommended at this time. read more