I'm not sure why the other tenants had issues. I've been a tendentious for over 2 years. First time…read moreI had a problem I reported it on Friday and they fixed it on Saturday! Bob Renshaw is truly a man of his word and a real professional! I highly recommend this company!

I use to love renting from Renshaw but my experience lately has been frustrating. I have maybe a…read moresquirrel or a raccoon in the attic. I put in a maintenance request only for it to be canceled. The manager told me it is my responsibility as stated in my lease. Now my lease states I am responsible for roaches, waterbugs, mice ​and rodents. Lol. I have called them before and they sent someone out to capture and fix this issue. I have called to companies about the issue. They say the same thing. THIS IS NOT MY PROPERTY SO THEY CAN'T COME AND REMOVE THE SQUIRREL OR RACCOON IN THE ATTIC. The manager stated the only way they would come out is if whatever is up there eat the wiring. Smh. These folk just collect the rent. They don't care about the owner's property or tenant. I have a leak in the ceiling right now. I wonder will it be this year before it's fixed. ​

Great management company ive lived at several properties in memphis and had no issuesread more

The problem is MAINTENANCE. We As Tenants do not get the luxury of not paying our rent when its…read moredue. Even though they are 1 body collectively Maintenance issues are the worst. If i was not a recent tenant, I would count down the days until move out day 1. closing work orders that are not complete. Dishonesty 2. they take all of the single issues and combine them into 1 order that way it does not show individual but 1 big work order. 3. come do 1 easy job and say to you I'll be back...Untrue Statement RIGHT NOW I WOULD NOT RECOMMEND ANYONE COME HERE UNLESS YOU HAVE PATIENCE TO GET ANYTHING DONE BY MAINTANCE

Ms.Garcia is very rude she dont listen and will deny your application due to her not looking at…read moreyour documents carefully she also gives you a very hard time throughout the process

The leasing agents very helpful to start the process. Once they have your money, they get very…read morenasty(vasti in particular). I neglected to turn the wattage page of my utility bill..and was hit with an email saying they don't take redacted nor tampered documets... my husband is a city employee ... I have no need to submit redacted or tampered with documentation. When i asked for a phone call, Vasti asked what the call was in regards to... like what would i be calling your business for???? Very weird and she never called and woukd only communicate via email. I immediately stopped this process. The thiught is if i cat contact you now, if something happens ill never be able to gt it fixed. As, they NEVER answer the phone and obviously do not place calls either. Sad company. DO NOT SPEND YOUR MONEY WITH THEM. ​

I have been with CrestCore since I purchased my first rental property. If I could give 2018…read moreCrestCore Team a rating of 6 starts, I would. The owners spent time with me, invested in me as a client, and gave me a great customer service. However, I was recently dumped as a client by them, with no warning. They claim to have mailed me a letter and emailed me, but I have no record of either. Before dumping me someone, anyone, could have picked up the phone to call me. But CrestCore now treats it's clients like a number, not a person. The old owners knew my name and had my cell phone. But the new regime can't even call me before they drop me. This situation left me scrambling to take care of my tenants. Now, they have my rent revenue that they've collected (Over $4,700) and they will not respond to any calls or emails.

They didn't clean or repair things before they rented me a house last summer. They are very slow on…read morerepairs. The money that I'm spending is not worth it. When my lease is up I'm gone.

These people are evil. They will sue you over the stupidest things. We lived there 3 times. It was…read moreon the third time that they decided to get ugly. We complained about wasps getting into our apartment through the chimney. When they saw that we had notified a local TV news reporter to do a story about the issue, they finally sent someone out. But, they sent out a temp worker that sprayed our walls and my service dog with wasp spray. When we complained about it they got ugly. When our lease was up, they no longer would take our rent checks. They told us we had to contact their lawyer. But, he refused to return calls. Then after about 10 days they served us with an eviction notice. I am disabled, but I guess they didn't care. No lawyer wants to go up against them. We had to file bankruptcy to keep them from evicting us. But, then we got kicked out due to poor representation. The woman that inspected our apartment stated that a small chip in the tile in front of the fireplace was due to us. It was there before. You could obviously tell it was old. But they picked everything apart. With Sunshine not taking a deposit, they go nuts with sueing. Plus, they threw in the months we had to live there during Christmas that was cold. We ended up homeless for 2 months as they ruined our reputation with having no reference. The other times we lived there we moved out with no bills or sueing. It was all due to retaliation having embarrassed them on the news.

Lived on a Property since 2015 and only had 1 issue back around 2016. I call and they repair what…read moreis needed. I've paid online and it was late once and someone in Corporate explained the process and I haven't been late again. They always ask for ID so I make sure I keep it on me when I go into the office. IT'S A SIGN POSTED THAT READ RECEIPTS CAN ONLY BE GIVEN TO THE PERSON ON LEASE...PLEASE READ YOUR LEASE CONTRACT....... because most of these complaints are because you signed contracts without reading it. They took pictures of my unit when I moved to a bigger unit and was billed only about $50...So please read everything...ALSO IF YOU GET AN APARTMENT FOR SOMEONE ELSE AND THEY NOT ON THE LEASE YOU WILL BE ASKED TO LEAVE. If you have questions about things of that nature call up there.....

Hassle Free Homes is an easy company to work with. The leasing application was complete and…read morethorough. I have had very few problems with the house but when I did, they were quick to return emails and/or phone calls. I really like that I can pay my rent online...very convenient.

Hassle Free Homes has been great so far. They were very communicative during the qualification and…read moreinitial leasing phase, and they were very easy to work with. Our house is great, and fortunately, we've not had any issues. The web tools are easy to use and convenient, and any time I've posted a question, it's been answered right away.

This guy is a crook. We had a contract with John Ferguson to manage my mothers rental house. He…read morewas supposed to direct deposit the money each month. He did so the first year but after we renewed the contract he stole the rent payments and still owes my mother thousands of dollars. WARNING: DO NOT DO BUSINESS WITH JOHN FERGUSON. There are other judgements against him for the same theft.

THIEF. He preys on those with little means to protect themselves. Collects deposits and…read moreapplication fees from prospective tenants with no intent of leasing a property to them or giving the deposit back. Collects rents on homes that others own and pockets it. Stay far away from John Ferguson - you'll be glad you did!

This is the worst property management company you could ever go with. NO ONE and I mean ABSOLUTELY…read moreNO ONE! Answers the phone! This house is consuming both my life and career. It took 2 weeks for them to agree to something I already said needed to happen. It is EXTREMELY, frustrating dealing with this company. I had to pay soooo much money to even rent this house and this is the response I get? A complete fucking nightmare!

My fiancé and I were ready to apply for a house today. But based on the service we received from…read moreLynn during our phone call, we'll be taking our business elsewhere.

MidSouth is INCREDIBLE! This company went above and beyond to take care of cleaning up the mess of…read moreanother PM company in Memphis that was dishonest and snaky. They are very communicative, kind, and go out of their way to help. I was still wrapping up a huge pending dispute with my former PM company, and the management team at mid south offered to drive out on a weekend and take photos themselves of the property. That is unheard of! How much did I pay for this? Nada. In addition- I would say I am very familiar with what determines a good PM company. I work in real estate for a living and my company also manages properties both in CA and out of state markets. Additionally, my husband and I have multiple properties and have been working with PM companies for the past 8 years. I know what I'm talking about when I say I've seen the good, the bad and the ugly. I almost sold my beautiful investment home in Cordova out of fear I couldn't recover from my previous TERRIBLE property management company, and I'm so thankful that MidSouth came in and saved the day. Chris Peak and his entire team are wonderful. I HIGHLY recommend this honest, fantastic company.

How about this for the quality of tenant they get you. Watch the link below of how bad my property…read morelooks after 1 year of the first and only tenant they put in the property after a full rehab. If the link does not work anymore that means they deleted it because they did not want you to see how bad it was. https://www.dropbox.com/s/8y0eqr9i3d6uxpn/GOPR2587.MP4?dl=0 Don't listen to the positive reviews from their friends. They are not a good company and do not do a good job managing the properties or finding good tenants.