Kelly was great when we placed out order. Very professional and organized. Thank you Kelly.read more

Tom and crew were outstanding from start to finish! No complaints only praise. We couldn't be…read morehappier.

I hired CM kitchen and Baths to refresh my 15 year old kitchen. The finished product is exactly…read morewhat I had imagined. It's still my kitchen but a more grownup version. I especially liked the large, matte white, subway tile he suggested for the backsplash, and the decorative tile that was chosen for behind the sink really added a nice touch to the finished product. Chad did great work, and meticulously cleaned up his project space when he was done each day. I wouldn't hesitate to contact him again for any additional projects.

From the owner: Fast and friendly quotes, clean job site, respectful and kind professionals. read more

The amazing attention to detail, the assurance that every question was answered and that work was…read moredone within budget and pre-work proposal as well as keeping appointments scheduled and timely and working around our schedules. All of these things made our experience one that we highly recommend.

The sales rep didn't show to our appointment today. If they don't show up to appointments and don't…read morecall ahead stating they will be late, and don't apologize for doing so- I need to move on. Go somewhere else unless you want to manage someone else's company. I personally don't have time for that.

I'm pretty sure I already posted that justin was great and he delivered us a really nice bathroom…read morefor our basement. I'd recommend him anytime.

Loved that they were very responsive and followed up. Communication was an A+. I went with another…read morecompany in the job that was bid, but their pricing was competitive. I went with the company that gave me a detailed estimate showing exact prices of material and labor.

I do not write negative comments often, but this was required…read more We had three tasks done for us by Premiere. We had carpet installed in our bedrooms. We had a fake wood floor installed in our living room and hallways. We also had vinyl floor tiles installed which required grout. The carpet was high quality and there was a great deal of options. It was installed without problem. For the vinyl flooring the product was also great. However, there were problems with the install. Initially, upon letting Premiere know the problems, they were able to get the crew back to finish and fix the job. On their second trip they did install a different piece of molding that did not match the rest of the molding. At this point I was really tired of dealing with the company and voicing my complaints. So I let it go. Then, several months later, there were growing, noticeable gaps Between the boards that made up the flooring. Some were large enough to allow me to place a coin in the gap. On three occasions I went to Premiere to voice concern and twice sent pictures of the gaps with coins inserted. No action occurred. Concerning the tile that was placed in the bathroom, laundry room, dining room and kitchen, once again--great product, great sales staff, price and selection. But bad install and after sales service. My wife had told me on two occasions that it looked like the grout was coming loose. I disagreed. Then several months later there were some noticeable gaps where grout had come out. The floors were never professionally cleaned or had any harsh chemicals applied. The floor was cleaned mostly with either Swiffer wet wipes or mopped with warm water that had a capful of Clorox in it. We hired Stanley Steamer to clean the tiles. When they arrived, they refused to do the job citing their worry about financial liability. They claimed that the grout did look weak, like it was not installed correctly, that the gaps were noticeable and that they felt their process would cause more of the grout to come up. They advised us to get the grout looked at and redone if needed. They felt it should not look like it did after 5 months following install. I sent pictures and text to premiere explaining this problem but did not get a reply. The bottom line is that Premiere has a wide selection of great products, competitively priced, with a pleasant sales staff. But that does not matter if the great product may or may not be installed well and there's problems with getting problems fixed afterwards.

From the owner: We have an amazing showroom (over 10,000 sq. ft) Displaying…read moreKitchens, Windows, Doors, Lighting, Plumbing, Flooring, and accessories. We have Sales Consultants that are most knowledgeable in their fields. They walk you through selections when buying a new home or offer suggestions on updating your existing home.

Worked with Ron Cooks for months trying to get a bathroom remodel design completed, materials,…read moreselected, price negotiated, and a contract finalized... only in the end having to walk away because Cooks was demanding 50% of contract price be paid up front upon signing contract. When I offered to pay 25% up front to cover his cost for supplies and to pay the other 25% upon his crew actually showing up to begin the work, he told me that wouldnt work. Even after I advised him that by law, per Ohio code 4722.04, a home construction service contractor can't take any more than 10% of the price of the contract up front, although there is an exception for nonrefundable materials which allows the contractor to charge up to 75% of the cost of those nonrefundable materials up front. After he told me the Ohio code didnt work for him, I knew I needed to walk away before I got scammed. 100% sure had I signed a contract with this company and paid the full 50% down ($30K) upon signing contract, there would have been problems with getting them to start the job, and probably many more afterwards based upon how many CYA clauses RA Cooks puts in their contracts. So glad I moved on from this company, and am heading in a different direction now. Far too many red flags with how this company operates & conducts business.

From the owner: RA Cooks Renovations — Kettering, OH design-build remodeler serving the Miami Valley 25+ years…read more Kitchens, baths, basements, whole-home & roofing. NARI-certified, licensed & insured.vailable for clients seeking a turnkey solution.