Amazing customer service as we were only staying in the area for one day, they went above and beyond to size a ring that I wanted. So beautiful and I am so excited to show this off!! read more

Wonderful collection. Walked in and greeted by Rita, who gave me exactly the right amount of room to browse until she noticed me lingering on a pair of Tanzanite studs. She and the owner, Judy, were both lovely. They let me try everything on and see how it looked outside in the natural light and waited patiently while I FaceTimed my friend. I appreciated that the owner was open to a little bargaining. I ended up getting 2 pairs of 14K gold gemstone studs, one Tanzanite and the other Peridot. Based on my quick online search, I think the price I paid was extremely fair. read more

Found this beauty at Mendocino Gems. Pink and white moonstone ring. What a find! A simple photo wouldn't do it justice, I wanted to show the flash. I'm so happy with my ring. All the jewelry here is beautiful, and reasonably priced. read more

Judy was lovely, attentive, kind and knowledgeable! There are some really beautiful collections from local and international artists. Thank you!! We'll be back. read more

There is a great person running the place a pleasure to talk with and is also the jewler. Very eclectic assortment of jewelry.

We popped in on a Sunday afternoon with our 5 year old daughter, and the staff was very warm and welcoming of her! They helped her pick out some beautiful and reasonably priced pieces of polished stone - one heart-shaped rose quartz, and one piece of labradorite. There was lots of stunning jewelry at this lovely little shop, and I look forward to returning to do some shopping for myself! :) read more

Judith and her staff are helpful, knowledgeable and caring in every way. No pressure sales.

I love this jewelry store! I have purchased a few pieces here and love them! All of the jewelry is unique not like the mall jewelry stores, The ladies here are so welcoming and kind. It's a great store! read more

The staff were very friendly and engaging even when they probably thought we were just browsing. We appreciated the warm conversation and the fact they were never pushy. They helped explain everything about each ring, they actually knew about the diamonds and who made the rings. They even gave us a discount, which was nice. I would recommend this place to anyone here on a romantic gateway who may be thinking of popping the question. What a great place! read more

MENDOCINO gems - Vintage engagement ring - Jewelry Near Me - Mendocino, California

This is a really good jewelry store. The service was exceptional. They listened to my wife and provided us with some really good choices. The pieces are really unique. I doubt that you will find the same thing anywhere else. My wife ended up choosing a beautiful pendant and the staff were able to shorten the chain for us. There is a wide range of items at different prices but the service really adds to the value. I would definitely recommend. read more

I can't believe I haven't already written a review about this place! I've been visiting their shop for years. Staff and owner are consistently kind, knowledgeable people who clearly have a love of shiny rocks just like I do. And they are so friendly and welcoming. 10+ years ago when I was a college student living off of near-nothing, my friend and I would go road tripping up to Mendocino for a weekend. Staff were always welcoming, let us try things on, and basically didn't make us feel like grimy window-shoppers. Nothing has changed as far as how they run things, I just get to spend money there now. They have a broad selection for most any budget (high or low) and I have spent many happy hours here and have some wonderful, higher quality and unique pieces. I even bought my wedding jewelry here. Highly recommend. read more

This is my favorite jewelry store. The staff go our of their way to assist you and never pushy. There are beautiful pieces available to fit all budgets and not sacrifice quality. If there is any issue the owner will fix things. They are very fair in their pricing and offer discounts as well. My family have purchased many pieces over the years and always satisfied. A true "GEM" not to be missed on a visit to Mendocino! Linda Sacramento, CA read more

Came here to window shop and ended up looking at bands to go with my engagement ring. The ladies here brought out about 7 different rings for me to try on. I found one that I loved but was unsure about us making the impulse buy. They suggested I take pictures, told me no pressure, and to come back anytime if we were ready to buy it. I was back about an hour later :) and she told me they had saved all the rings I was trying on on a separate ring holder for me to see again when I came back. So sweet. They really gave me the attentive yet patient care that every jewelry store should have but is hard to come by. So very happy with the customer service and my new ring. read more

Such a great place!! Love it here!! People are nice. The town is so fun! Love it! The best crystal I ever bought from here.

I would give 10 stars if I could. We walked in here after having an unsavory experience at another jeweler store down the street. My fiancé and I were looking for wedding bands, and were greeted by Kimberly and the store owner, Judy. They were super helpful. There was no pressure put on us to purchase right away. The pricing was incredibly fair. The customer service was excellent, and overall they are just great people! We ended up buying both our wedding bands and an extra necklace for myself. Will always visit when we are in Mendocino! These are lovely people, with a great store and great jewelry. read more

MENDOCINO gems - My wedding band I purchased at Mendocino Gems! - Jewelry Near Me - Mendocino, California

Bought a very expensive grey and black diamond necklace from here a few years back (see pic of full necklace). Over the years, I noticed the edges of the sliced grey diamonds developing what looks like brownish gunk (see pix). I presumed that it was dirt buildup. Early this year, I decided to see if I could clean it. By this point, the buildup at the edges were so thick that I was able to use my fingernails to remove chunks off. Huge chunks came off, leaving big holes in the grey diamond (see pix). Turns out, it wasn't dirt buildup but some kind of epoxy that was initially the same color as the grey diamonds (deceiving the buyer into thinking that the diamonds were bigger than they actually are) but over time turned brown and brittle with oxidation. Given this, I am pretty sure I was totally ripped off. But I was willing to overlook it if the shop were able to rectify it via replacing the epoxied diamonds with whole diamonds. Well I contacted Judy the owner, who told me to send my necklace back for repairs. I sent it back 1st week of May. It's now almost Sept. To this day, not only have I NOT received the necklace back, but I can hardly ever get in touch with her. I've called, emailed, left messages with her assistants. So far she has only called me back ONCE about 2 weeks ago, after I got really angry about the lack of communication. But even then there doesn't seem to be any information apart from the canned response that the guy who initially made it is still working on it!! I am seriously starting to think that I cannot trust these people. Buyers beware. I am extremely frustrated and angry. read more

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Judy was amazing at helping me choose just the right ring to replace one I had outgrown. I couldn't have been more pleased. Thank you!

The owner Judith is a dishonest person. Do not buy your gems or jewelry here. I left an item of jewelry in her care, at her suggestion to replicate, and she has kept it, completely shutting me out. She doesn't answer calls or emails concerning this piece of jewelry she took from me over two years ago. And from other reviews here, it seems like she is doing this to others. It's simply not worth the headache of it all, and now theft. This won't go unnoticed. Edit: the owner contacted me and apologized. I'm waiting for her to send my earrings. read more

Let me start by saying the service here is amazing! My fiancé and I recently became engaged this Saturday. The ring he bought was beautiful but 3 sizes too big! We took it to Gems Sunday morning, the owner had estimated that it would be ready the following day. Well, within 8 hours she had called us, after closing time, and told us we could come pick it up! I couldn't believe it! The ring band was the perfect size, and there was no damage to the diamond or the setting for it. My fiancé and I aren't from the Mendocino /Fort Bragg area but Gems is by far our new favorite jeweler! read more

I love this store! The ladies are super friendly, helpful and no pressure sales. I recently bought a ring over the phone that I loved a year ago, briefly discribed it, and they knew just what I was looking for. Luckily it was still there. They did a beautiful job sizing it and sent it up to me, and I received it a few days later. Couldn't be happier! read more

My husband and I live in Oakland, he lived in Mendacino for a few years. We got our wedding rings from the very friendly staff at Mendocino Gems. The ring's artist is a surfer from Hawaii at Komo Koa Jewelry and both our rings have redwood inlay. The artist gives a lifetime guarantee on the rings (in regards to damage). These rings were so perfect for us. We were looking for affordable and very durable as we are both competitive sailors and use our hands a lot. There is a John Muir inscription on the back of mine and they cost around $390 for both rings. I usually do not like snooping around jewelry stores, but the staff here was friendly, informative and not pushy. They made the experience very pleasant. read more

Judy is the best. A real pro. Love this spot. Great pieces at fair prices. My friend bought a diamond band and had it sized within 30 minutes. They offered to clean our jewelry while we waited and are open to working with us to redesign pieces. I can't speak for the two people that had bad experiences but i am hard pressed to think a local can be in business this long and be ripping off customers. Especially with all the other 5 star ratings. They bring pieces out, let you try them on, have great service and are friendly and welcoming. Would go here, Panache, or Mendocino Jewelry in a heartbeat - the Go-to's in town. She is fair, well priced, and always a little corner area where pieces are on sale. Love that 'treasure chest' spot. Always great finds. I've purchased several pieces here and never a problem. Always a delight! read more

Worst customer service I have ever had. I brought some rings in to be sized and some earrings to be restored. 3 months and several phone calls later I got tired of waiting and went into the store to ask for my jewelry back. None of my rings had been sized and she lost my earrings. No apologies, she said she had been backed up and that she would look for my earrings and call me the next day. 3 days later and no call. read more

Friendly owner and great selection of jewelry. They had some rings by my favorite designer :-) Really enjoyed stopping by this place. Owner gave me a nice discount on my purchase because she was having a store-wide sale ... I would have bought the ring anyway (i was totally in love with it) so I appreciate that she still offered the discount. Going back for sure. read more

I just received a piece that I ordered from Mendocino Gems, and I could not be more pleased. It is going to be a gift for my mothers 60th B-day and I am excited to give it to her. It is exactly what I wanted. Thank you Mendocino Gems! read more

Wonderful place! Excellent customer service, beautiful jewelry. My favorite place in Mendocino!

The owner here was REALLY nice AND helpful! My boyfriend and I went to Mendocino for our anniversary and the hottub had tarnished our silver rings horribly! We went in to see what she could do and she polished them to better than new! I browsed some cases and couldn't decide between a citrine and tourmaline ring and she gave us a great deal! Not only did I get a beautiful early xmas present, but I got an extra ring that I can't stop getting compliments on. Thank you so much! Will definitely be back again next year! read more

Great selection of beautifully presented stones from local artists. Charming and enthusiastic staff. Found a beautiful bracelet. Will be stopping here to buy a lovely piece whenever I return. A delightful experience! read more

What a great experience! I spotted a ring in the window and wandered in to check it out. The woman that helped me with the ring was friendly and fun! Then Judy sized it for me on the spot and she was just lovely! Very friendly people and a great shop with work from local artists! read more

I have been to this shop twice in the past two years. Each time I have gotten a beautiful and unique piece of jewelry. The store represents local jewelers - so the jewelry is all one of a kind. The Jeweler (Judy) who runs/owns the store is extremely nice and knowledgeable about her pieces. The prices are great. Every time I look on line for comparable pieces - I find that not only is my piece much more attractive than most others available, but more than fairly priced as well. Thank you Judy for such nice jewelry and fantastic service. read more

My husband and I randomly walked into this gem shop after having lunch and ended up walking out with a new wedding ring. I had waited many years for this and I was waiting for the special setting that was unique and different. We found it here and Judy, the owner was amazing with us. She allowed us to talk it out and figure it out, and she found the right center diamond. She was knowledgeable and there was no pressure. I walked out with a beautiful ring I will love for the rest of my life and a beautiful story that goes along within it. The jewelry in this store is unique and beautiful. You can't go wrong here. read more

Perfect store!!! My family met the jeweler while there, and she let us play with all of the beautiful rings. I am looking forward to getting my engagement ring made by her with my mothers diamond, or even purchase a brand new one!! Great store, great customer service, friendly people! read more

I love this store, it's one of my "must go to" places in Mendocino, and I used to own a jewelry store! Judy has a wonderful selection of beautiful, high quality, unusual jewelry, and the customer service is excellent. read more