I've been going here for years and have never had an issue. The staff has always been responsive…read moreand flexible in terms of timeframes and needs. I've brought many garments here and have always been pleased with the results.

Very rude and quality was poor. Big hole in my daughter's jeans after replacing zipper. I sewed the…read morehole & forgot to take a picture before I did, but you can see where they tore the stitching out & just left it. They were so rude dropping off and picking up that I was afraid to even say anything. My prior review was somehow deleted...

Friendly service, great selection of boots in the store and pretty good selection of jeans in the…read morestore. Would have liked more selection of horse show shirts on hand to try on. Prices were a bit high, especially on boots, however some clearance items were great prices. Fun store overall!

I'm giving this one a 3 cuz ....I'm generous. I went there today on a whim to look at boots and…read moresuch. I've been having a lot of boot ads come up on my social media I think cuz I went out west and looked up "western wear" . So, I was in and the store is beautiful. Filled with well presented and organized things. They have men's and womens clothes and boots and kids too. I'm a bit fussy about the quality of my clothes as I get older I realize , it's quality not quality. They have beautifully made clothing . I checked out some shirts , the fabrics felt heavy duty and durable. I was kind of excited. They had belts and hats and all kinds of western wear. So I go to the back of the store where they have these racks of books set up by gender and size. Nice and neat. A young girl wizzed by me and said high. I started looking and trying to figure out why I would spend money on any of it? Are some more comfortable then others? Do materials matter? Size? Care? So many questions. The girl kept going back and forth and smiled a couple of times but never asked if I wanted or needed help. There was another girl in the hallway opening boxes and the long haired girl was it looked like moving her boots literally one pair of boots at a time. I lingered there 20 minutes or more. Went and looked at belts, beautiful belts. Sturdy well made. What a shame they don't offer to help their customers , cuz I left empty handed . I would have honestly plopped down maybe a few hundred for some boots a belt and maybe a shirt and hat. I guess at 5:30 on a Monday it's all about moving product and not about helping customers at the Boot Barn. You could gather more help on Amazon then here. It's a shame really when people are seeing business close during Covid, maybe they have an endless supply, I hope they do. Again, beautiful things at decent prices , no service. And as I was there, there were two other groups being ignored, a young couple and mother and daughter. The young couple also walked out empty handed. Is that normal service for a store of this type ?

The staff is so friendly, the owner when shopping says they don't sell dresses, they sell…read more'emotions'. They will dig & dig to help you find just the right dress whether it's for prom, mother's or a wedding dress, a size 2 or a 22. Best part is next season if the dress is still in good shape after it's been cleaned I can try to sell it so there's money towards my next purchase. *there is a sign on the door now that says they only take consignment during the week. Thanks to LuAnn & the gang!

Good prices, HUGE variety, & friendly staff. If you're looking for a prom, homecoming, bridesmaids,…read moremother of the bride, or bridal dresses! They also have a small selection of men's suit jackets, ties, tie clips, garters, jewelry, wedding signs, & women's shoes. This place has it all!

Though a dry cleaner, I've only come here for alterations and repairs. With zero sewing skills,…read moreI've brought my clothes here for everything from a button that's fallen off to tears in jeans to my wife having new pants hemlines shortened. We've always been pleased with the results, never had to bring something back because it wasn't done right the first time. Turn around times are reasonable (though if something's broken I can't wear it anyway, so what's the rush?). The same woman (who may be the owner) is usually there when I come in and though I don't come by frequently, seems to remember me having asked about my young daughter. Their hours are until 5:45 pm on weekdays. It's nice when a business realizes that a 5 pm close time is a huge hassle for those who regularly work until 5. I stopped at 4 stars because I've never had dry cleaning done there, so I'll have to try that out before I give more stars since that's half of their business.

Karmyn is an AMAZING consultant. Seriously, give the girl a raise. So personable, likeable, just…read morethe right amount of talkative to keep the appointment moving along. She listened to what I wanted and pulled a dress that I hadn't initially thought I'd like for me to try on, and I ended up buying it for my wedding. SO helpful with the payment process and getting me an almost $600 discount after everything was said and done because I was buying that same day. The store was clean, every single employee was so nice to talk to, the rooms were spacious and I appreciated being able to get into and out of dresses myself without a stylist watching me do so! Discussing alterations was easy with them, they kept every idea I had realistic and even provided opinions and helped me think some ideas up! The dress will be here quickly too, about a month but I'm sure that's dependent on how detailed the dress you purchase is. AMAZINGGGGG experience!!!

I bought my wedding dress here, the buying was very simple and the consultants were helpful…read more HOWEVER, the alterations specifically the bustles. ALL FELL OUT not even 5 minutes into being buttoned in. My aunt who does a lot of sewing said there is no tears in the dress and if there was the dress would have been bustled correctly. I found little squares with buttons on them behind me all throughout the night. To say I'm pissed is an understatement as the value of what I paid, the bustles should have lasted the ENTIRE night it was supposed to be bustled (around 4 hours). They had to use all sorts of pins to keep it up. Picture below

Maria, in the jewelry department, helped me find a duplicate "Relic" watch that I love. Appreciate…read morethat there are younger employees that actually enjoy their job and that made for a nice experience. Thank you JCP..

Absolutely horrible experience on a Saturday afternoon they only had 2 registers open everyone had…read moreto walk all the way to the opposite side of the store to get checked out , pricing didn't reflect at register on advertised prices and really horrible customer service by all staff.

I came in today because I couldn't find another jeweler to help me with my last minute request. I…read morewas helped by a fantastic lady (sorry I can't recall her name) that provided outstanding customer service and got me exactly what I needed. Thank you, the watch looks great!

I've never had to leave such a negative review before, but I gave them three chances, and they…read morefailed every time. I'm not going back and recommend no one does. Each time, I started with, "I'm just looking to get some ideas," or "I need to leave in 15 minutes, but wanted to stop by." Frequently, I said thank you that's all I needed for now and was ignored. Every time, they tried to get me to buy a ring or a watch immediately. "Oh, we're having a sale today, and it's a really good price on this ring." Every item I seemed interested in was praised as a great for this reason or that. While I looked, they would blabber about how great that brand was. They may have been right, but I felt like it was only said to persuade me. Frequently, I said, "I need to be somewhere and have to go," and they never listened. They often responded by having me hold the ring while they pulled out a catalog of other options or while they offered to check diamond prices on their computer. They always wanted to get my information or give me theirs no matter how much I said I would be back (which I meant) and that I needed to leave. Well, I guess I won't be going back anymore. Each experience was the high-pressure nightmare we hear about jewelry stores. They never respected me or my time. They were not concerned about me finding the right ring, watch, etc. They weren't interested in what I wanted if it didn't sell something that day.

Great selection and prices! Fiora was personable and helpful! I was able to find 3 pair of boots…read morein this store including that comfortable yet stylish pair I'd been shopping for all day yesterday at, maybe 16 other stores! I purchased 3 pair of boots, the high ankle, and two tall boots, and I had all 3 waterproofed by Fiora. My total was just over $140! That is incredible considering many of the boots I looked at yesterday were more than that alone. Thanks DSW! Thanks Fiora!

Pricey shoe store. The clearance section is one of the best, the sales made it worth it. The staff…read morevaries on friendliness but overall a good experience.