really awsome and good at their job help me with my need to get my appointment. the staff are super friendly and helpful

dishonest and incompetent. i arrived 40 minutes early to fill out their paperwork. 20 minutes after my appointment time, they took me to a room at the back, and they left me there for an hour. i walked out of the room to see what was going on at one point, and everybody was gone except the receptionist! i guess they went to lunch, but that is absolutely preposterous. after that hour, the doctor came in and didn't have a single clue why i was there! he started talking about people with sleep issues. i was there to follow up on a lung x-ray. he seemed perplexed that i wasn't happy. what a complete moron. they sent a bill months later for the co-pay and told them no because they left me waiting in that room and the doctor didn't have a clue. after well over a year they're trying to get me to pay them over $300 for some unknown reason. DISHONEST, INCOMPETENT, CHEATS AND LIARS. read more

I have been experiencing nosebleeds after being diagnosed with Sleep Apnea' I am using CPAP' along with the receptionist' aloof and rude behavior ' I called speak to either tech or someone to report this scary issue' Someone answered " never mentioned their name' they told please hold I did" when answered the individual on the line ' she said she didn't understand me' I asked a Supervisor " LOL She said She was' how did she get her job? read more

This doctor and the office are terrible. In December, I made an appointment for April. Without speaking with me, they rescheduled it three months later on a date in June I won't be in town and tried to tell me I never had an appointment in April. I told them to cancel June but they didn't. They just called me to tell me the doctor couldn't keep the June appointment!!! I told them I already cancelled it, their office is a joke, and I already made an appointment in Fresno. DON'T GO HERE!!! read more

This office is a joke. If I could leave no stars I would . Staff has no idea who my patient is makes us wait in waiting room for an hour or more never to be called in . As we watch other patients walk in late and get called to the back immediately. Last 3 times to this office this has happened. Then setting up a phone appointment only to be called the next day saying "we have to cancel your appointment" The staff are unprofessional . Wearing sweat shirt and pants to not knowing how to do there job and being rude to patients. I recommend some other dr office this one is bad! read more

Office staff very rude and basically act like you are bothering them every time you walk in. Even if the waiting room is empty. NP rescheduled CT scan results X3, even though it showed an issue. Cannot seem to get through office staff to send a message to Dr Patel. read more

Boom, now apparently getting sued by their collection agency (500 bucks that I will call and pay for tomorrow to make it go away) for a sleep study that insurance paid for 2 years ago? I can care less about calling tomorrow to deal with it... but do you know the term oil it causes under a family rooftop? The doctor has still never scheduled with me, after about 2 years on the cpap, with zero follow up... Professional is the best word to describe them! Best bet, drive to Fresno for a sleep doctor! I will update some point after tomorrow. read more

First off they never listen to you when you call to cancel a appointment and then when you do get seen the Dr is nice but the other staff members have no care in the world they get obset if you question them or tell them something they don't want to hear. I went there to have a sleep study done and the dr told me I would be get a unit that attached to the chest and when My wife goes to pick the unit and get directions on how to hook it up they dont tell here. Then when I get home and go to use it its not the unit that the Doctor had described. I agree with all the other user the Front Staff is RUDE and Annoying. If I were You I would Find someone else to goto. And Appointments dont mean Sh-t They made me wait over a hour past my appointment time before getting into the back then another half hour to see the Doctor. read more

I called to pay our co-pay this morning. I was put on hold. As I was on hold, I was hung up on. I've since, tried calling several times throughout the day, there has been no answer and the mailbox is full! It would be nice to see a change with office staff and an update to the billing (perhaps, letting patients pay online so they don't have to deal with your unprofessional staff)! read more

Dr Patel is a horrible dr I need a new cpap machine that's the one he gave me was recalled and had foam coming out of the machine and a black filter all the time and after 2 months I'm still waiting for a machine please fire this so called Dr. And if not reimburse my insurance 100 fold he does not care about anyone's health I stop breathing 4 minutes plus a night and I have told him that after they examined me yet no new machine read more

Dr. Ptel gets 4 stars, but those front office staff are slow, not very bright, rude and have no customer service skills. I almost don't want to go for my sleep study, but I need new equipment. They seriously suck. I would think they could find better people to work there. read more

Mixed feelings. The standard one to two hour wait is appalling. My time is just a valuable as theirs. Patel is knowledgeable but a bit too condescending, Gina is more personable, but even then I was told I had to be on oxygen at night, that was pretty much it in regards to what to look for. Oxygen comes on demand and constant flow? Surprise!! I was supposed to know this how? Thank goodness the medical supply people ask questions and I did not buy the wrong, very expensive machine!! Going out of town for another pulmonologist is like shooting in the dark but i think we will be trying. read more

Dr. Patel and his staff have been such a gift to my husband Marshall Petrich and our entire family. My husband has long suffered from poor sleep habits, snoring and exhaustion. He had all the tests, got his CPAP machine from Apria/nose and mouth and he has used it faithfully. He no longer snores and has improved energy. It has been 2 months now and he is feeling so much better. When our sons and their families come to visit they cannot believe how quietly dad/grandpa sleeps now. Of course I am very grateful too. It is amazing. Every day brings improvement. I cannot wait to see what a year will bring. Wish he would have done this years ago. Do not hesitate. Tell your doctor and get into see Dr. Patel or a specialist in your area. Our oldest son also got hooked up in Gilroy CA and is very satisfied. read more

Dr Patel and his PA get 4 stars. But his office staff are terrible! Wait time is always 1 1/2 hours or more. Staff is rude and inefficient. Follow up is very bad. They never do what they say they will and then make excuses. I am switching doctors because I cannot stand dealing with his staff any more. read more

I suppose Dr. Patel is compotent, but the office staff never seems to follow through with anything you may need, i.e., perscriptions, call backs, appointments, etc. Any visit or phone call never seems to resolve any issue without several subsequent attempts at closure. read more