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    Mercer Glass

    1.5 (2 reviews)
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    Services - Mercer Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

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    9 years ago

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    Dunn's Body Shop

    Dunn's Body Shop

    2.4
    (5 reviews)

    Never even made it inside the shop before I had a negative interaction…read more I came here after I was rear-ended in town per my insurance company's suggestion. This is where the adjustment was scheduled take place. Due to construction, I got rerouted 10 times on my way there by my GPS. It then declared you've arrived with no building in sight. I drove around for another 5 minutes attempting to figure it out before calling. (Note: The building is caddy-corner to 10th with only an attached awning with the business name.) I finally pulled over and called the business. I very professionally informed the receptionist that I was a bit turned around and unable to find them and she immediately got upset and impatient. I calmly repeated that I understood what she was saying but did not see their building. She very loudly and curtly repeated the same deficient directions. I finally, politely requested her patience as I am not native to Greenville and simply did not understand her instructions nor see the building. Finally she clarified and I arrived. When I arrived, I was greeted outside by my adjuster who was getting back in his car. He got out and warmly greeted me and he invited me to go inside and have a seat. As soon as I walked in, the receptionist avoided eye contact and never spoke to me. I was hoping to speak with this shop about making the repairs but after this exchange, I will be going elsewhere. Way to lose a client before they even become a client. Find somewhere else where they value your dollar, respect their clients and go there.

    Dunn's did the impossible! They were able to repair the damage to my car at the lowest possible…read morecost and they went out of their way to have it ready as quickly as possible. My car looks amazing....brand new! Fantastic people to do business with... I highly recommend Dunn's!!!

    Gerber Collision & Glass

    Gerber Collision & Glass

    2.4
    (5 reviews)

    Will from the Greenville North Carolina location is a liar. I contacted Will to find out when my…read morecar was going to be ready and he told me Thursday march 30. He said he would call me and let me know when I can pick it up. Will had been in contact with my estranged wife all week long. He released the car to her on Wednesday. A guy there named Joe told me that someone called representing myself and said she cou car up pick the car up. I didn't give anyone permission. I clearly told him Thursday I would be out of surgery and I will be there to pick the car up and i've been paying the insurance and car payment on this car while my strange wife has neglected financial responsibility. I do not recommend Gerber collision to anyone.

    Terrible customer service!!! Don't ever use them. We used…read morethis place because that is the what our insurance recommended. We were told to drop off the car on a Wednesday and it would be ready on a Saturday, but Saturday came and they told us Monday because they were waiting on a part... then Monday came, they said Wednesday blaming on waiting on something else. Then Wednesday came, and they said it would be Friday... it kept going, and our car got done the following Friday, 13 days after the original day promised. When they finally called us that the car was ready and we headed over there to pick up the car, they said that they had just realized that they forgot to do the alignment and had just sent out car over to Honda to have the alignment done! They didn't even bother calling us to tell us before we got there. The place never communicated well with us either. Often did not answer the phone or return our calls. Several times we had to call our insurance company and they would try to contact them for us to get an update.

    Carolina Windows & Doors

    Carolina Windows & Doors

    2.0
    (16 reviews)

    Refused to give estimate unless the 'man of the house' is present. On a house, I own, paid off, and…read moreI make all decisions on. Refused to give me service because I happen to be married. They lost out on replacing all my windows and an all cash payment because 'the man of the house' could not be present. When i advised that he has zero to do with the decision making process and would not be returning for possibly another 2 years, the response was I can call back then. So, if you are a woman that owns a home, this company will not do business with you because you need a man to make your decisions.

    This past week, we had Carolina Windows & Doors to replace 32 windows and 2 doors in our home that…read morewe lived in for 18 years here in Winterville, NC. The installers did a FANTASTIC and very PROFESSIONAL job from the very start to the end. When Mr. Brad Bailey came out to our home 3 months prior to the install, he explained everything thoroughly and showed how special the Carolina Windows & Doors would be. He was EXACTLY CORRECT! Once the construction engineer - Jamie - came out to our home 3 months later, he and his assistant removed our old windows and INSTALLED the new Carolina Windows & 2 doors within TWO DAYS!! My wife (MrsB) and I were completely AMAZED, ECSTATIC, and OVER-JOYED with their ENERGY-EFFICIENT, PROFESSIONAL, and PRESTIGIOUS-LOOKING windows and doors! Now that it's been a couple of days after the install, MrsB and I feel very BLESSED and HONORED to have CAROLINA WINDOWS & DOORS to work with us within our budget so that we can finally have an UPGRADE in our windows and doors after 18 years! THANK YOU CAROLINA WINDOWS & DOORS! For more photos and videos of the great job CAROLINA WINDOWS and DOORS did for us, please visit our Blog at: https://drbandmrsbemptynesters.blogspot.com

    Mercer Glass - windowsinstallation - Updated July 2026

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