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    Mercure Centro Hotel

    5.0 (1 review)

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    12 years ago

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    The Observatory

    The Observatory

    (2 reviews)

    $$

    Whhhheeeew! They weren't joking about those sweeping panoramic views from the balcony. When I…read morewalked into my 4th floor room, I was nearly slapped in the face with the ocean though the floor to ceiling sliding windows. And I was happy about it. Picking a hotel in Port Macquarie proved to be a bit tougher than originally anticipated, but I can't tell you how happy we were that The Observatory was our choice. Yes, the room was modern, comfortable, clean, with a stunning patio (refer to ocean face-slapping above) but it was the kindness of the staff that truly made our stay special. From the first chat on the phone with Bronwyn to the surprise champagne upon check-in to the extra shower after we'd already checked out, the staff went above and beyond to make sure our every need (even the unanticipated ones like free underground parking) were attended to. I'll definitely be staying in The Observatory next time I'm in Port Macquarie, which I'm hoping is sooner than later. Have I mentioned the views?

    With so many places in Port Macquarie to choose from it is a bit overwhelming but I couldn't be…read morehappier with my choice. I arrived at night to beautiful chocolates on my bed in my nice clean room. I didn't get to see my beautiful ocean view until the next morning but when I did it was exactly as good as I'd hope. From the moment I called to make my booking the staff where ridiculously kind and helpful a trait that didn't fade with check in. I ended up needing to needed to stay an extra night and they happily moved others around so I wouldn't have to change rooms. My only complaint is that my room was ready for its repaint and recarpeting (not dirty just worn and tired) they are redoing all of them and I just happened to get one that's not done. I saw a few other rooms the same as mine that had already been finished and they really wowed me. Next time I will just ask for one that's already completed.

    Mercure Centro Hotel - venues - Updated July 2026

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