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    Merrill Family Holidays

    5.0 (1 review)
    Open 10:00 am - 10:00 pm

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    13 years ago

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    Glover Nursery

    Glover Nursery

    3.6
    (76 reviews)
    76.9 mi
    $$
    Established in 1974
    Family-owned & operated

    We purchased a tree and had their team plant it. Ulisses and Brent arrived on time and expertly…read moreprepared the area, planted the tree and offered us expert advice on how to care for it. They were friendly and knowledgable. We are very pleased with their work and would recommend them without hesitation!

    I've been a loyal customer of Glovers over the years. I convinced my employer who holds the purse,…read moreto switch from her go-to nursery for many years, to Glovers. Thousands of dollars now spent at Glovers each year due to my recommendation. Today I called to special order some flats of Lamium in the flower color I needed. They said they had 2 flats of the color I wanted in stock, so I went. I was genuinely shocked to find that the stock they referred me to was mostly or partially dead. How unprofessional is that to bring me out there for sickly product instead of letting me order something healthy? I only found four 4packs that didn't look dead or sick. When I went to check out I felt like I should pass along my experience to someone in charge. I requested a 50% discount on the only decent purple 4 packs I could find to offset my inconvenience of time and gas for making the trip based on what I was told they had. That was too demanding of a request by the logic of the manager. Told him I spend way too much money there to be treated like my years of loyalty don't matter. The manager pulled up my account and scoffed at the thousands I've spent, telling me that others spend more. Is this where we're at with Glovers? Are we only respecting the patronage of billionaires now? I told him I felt insulted by that, but he wearing his fighter hat and not his customer service hat, and literally told me he has no problem with the dead stock out there because people still buy them. Just wow. I feel like I'd be compromising my basic self-respect if I ever showed my face there ever again, so congratulations Glovers: you just lost a regular annual customer who was happy to spend thousands every single year (apparently an underwhelming dollar amount, as your manager says) because you could not admit a clear communication error, or discount a *teeny tiny* purchase as a gesture that you value me as a customer. Everything was riding on principle today. #FAIL. PS: I adore the cashier with long braids, and I've found every cashier to be nice and pleasant. I also have gratitude for the workers who have happily given the plants in my cart fresh water to ensure they didn't dry out while I shopped. Sad how one guy in charge with a chip on his shoulder can undo all those years of patronage.

    Photos
    More daylilies, they are so bright and cheerful!
    More daylilies, they are so bright and cheerful!
    Digitalis in bloom
    Digitalis in bloom
    Honeysuckle and trumpet vine in bloom.

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    Honeysuckle and trumpet vine in bloom.

    Merrill Family Holidays - homedecor - Updated August 2026

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