I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

I would highly recommend this company! I had a trailer with a bend axle from a collision that…read morehappened quite some time ago. They were very professional and laid out what needed to be done to fix it and the cost. Very friendly and great to work with.!

In response to the previous post here is a screenshot of our correspondence. No invoice was…read moreprovided and you asked me to pay with cash, but I asked to pay with a check.

I needed to get a check-up on a Victron Energy system with solar panels on the campervan I…read morepurchased. They were very welcoming to my request and scheduled a convenient appointment. Chance is truly the guru of these systems. He did some troubleshooting to get me pointed in the right direction, then helped my to complete the upgrade properly. These systems are VERY complicated, but work incredibly well when configured properly. Chance went ABOVE AND BEYOND in his service level to make sure every component was working efficiently and safely. I can't give any higher recommendation for this business!

Awesome for any kind of creative idea you have! These guys re master any trailers or even new kinds…read moreof finds.. I haven't ever heard them be stiff necked about anyone's idea or vision. As far as i'm concerned these guys are heroes who make dreams come true.

D&A has always done a great job when it come to any sort of truck work. Their work is flawless and…read morewell made. Working with Dustin and Mike is awesome experience. If you have any truck issues this is the place to take it.

D&A always does great, fast work for us! Much appreciated…read more TJ Smith Trucking & Excavation Inc

Great folks to trust your trailer repairs and upkeep! Super knowledgeable and honest! We will use…read morethem again when wheels and bearings need maintenance which they suggest every two years.

Lance has been amazing to work with!! He listened to what I needed, showed me a couple different…read moreoptions, and had awesome recommendations on modifications on the interior. I love my trailer!

My wife and I are considering the purchase of an RV that is located in Utah. We contacted Kyle and…read morediscussed our need to have an independent evaluation of the RV before we flew from California. Kyle was receptive and responsive to our needs. He contacted our seller and arranged for the evaluation. Brady, the mechanic, did a detail evaluation and called me directly whenever he had a question or concern. Upon completion, Brady called me to discuss his report. He also contacted the seller and share his finding with him as well. We were all on the same page. I could not ask for a more cooperative and responsive experience. Payment was simple and efficient. I was given a written report so that we can better negotiate a fair price. It was a pleasure doing business with these folks. Thank you for a job well done. Alex Cardennas Santa Monica, California

I can not thank these guys enough for helping us while we were traveling through Utah!!! We had a…read morebreak issue with our newly purchased RV and they were so helpful and honest. I would totally recommend them!!

I always use Simple Pride to service my trailers. They come to you, provide top-notch, quality work…read moreat a reasonable price. What more could you ask for? VERY HIGHLY RECOMMENDED!

Fabulous work at a reasonable price. We had him service our horse trailer. Highly recommended. We…read morewill schedule him every year.

Traveling cross country travel trailer, gas appliances work first 2 days then fail at 4:30 am when…read moretemp drops into lo 40s... no furnace...Drive into SLC to State Trailer RV....Parts guy Steve walks out to my rig, diagnosis the problem, sells me a regulator I install myself that solves the problem... no delay, no service fee... outstanding service. We are grateful....

Wow! My first time in the store, I just bought a travel trailer that needed some hitch work…read more These people are great! Josh Kinder the Service Advisor was an incredible amount of help. I will be going back here for all my trailer needs. Thanks guys!

This business is so camping trailer friendly, you must meet Jordan. I have had my trailer into this…read morebusiness 3 times, and every result has been the best. I could not go to any other repair shop because they would pale in comparison to Bestway. Highly recommend this business. I will be a loyal customer.

I had my RV repaired by this company last Year and we took it out for the first time since they…read morefixed it only to find out they left the fresh water pump on and it was burned up. The Propane tank that was full when it went in was empty. and the Phone antenna was left off of the roof where they took the cap off. So we were up at Flaming Gorge with no water pump and no propane. I had to drive 100 miles to get a pump to replace it and We could not get propane without taking the motor home that far also which we didn't do. luckily we had our Trager Ranger with us. This was very frustrating after a $15000.00 repair. They were nice when it was being done but it took forever and only to find out that they had done these issues that caused me a lot of grief.