Yikes, this was an experience! I booked five nail services - 2 gel manicures, 1 dip manicure, 1…read moreregular polish OR dip mani and regular polish pedi for the Friday before my wedding. I actually tried to book elsewhere (a month in advance) and they were completely full, which at the time I thought was weird, but after this experience, I'm guessing literally everybody in this area goes to the other location. When we arrived, we thought it was cute, very different than the normal salons we go to, but cozy and we were offered cucumber water which was a nice touch. There were two girls who would be doing all five services and one of them, Cece, was VERY hung up on the designated schedule they had created of who was going when and with which person, despite asking if the one person getting two services could start before the others. We also asked if the one who I booked for regular polish mani or dip mani could proceed with the dip and they told us they did not have time to do it. Cece told us she was unsure how everything was going to get done due to having to get back to tending the desk after two services, despite, being reassured on the phone when booking, they would be able to complete all five services before 1:30pm. From here, it just went downhill. The first red flag was when one of my bridesmaids stated she wanted a French manicure with chrome, and Cece asked the other girl (unsure of her name) what colors to use for a French and what chrome was. The second red flag was when she put the aluminum foil on this same bridesmaids fingers to take off her gel polish, and after doing so, began asking about shaping and color despite there still being gel on her fingers. This bridesmaid and I get our nails done every three weeks with gel and thus are very seasoned with the process and know drilling the gel off our fingers is necessary. When we stated this, Cece simply said she did not have a drill, which then proceeded to her having the two of us sit 30+ minutes with aluminum foil and nail polish remover on our fingers that did absolutely nothing. When I reiterated this to Cece, she said "well that is how they told me to do it." While this was going on, she completed one of my other bridesmaids pedicure who stated she was filing her skin opposed to her toes, and the finished product was wrinkly and very poorly done. In addition to this, the other girl was doing the bridesmaid who was getting dip. An hour and 45 minutes into our appointment, the only thing done was my bridesmaids regular polish pedicure, while the other four of us all had partial work done. Eventually I asked the other girl what the drill situation was because I knew me and one other bridesmaid would be unable to walk out of this salon with the nails we intended without a drill. She assured us she would complete the three of our services - the two gel manicures and the dip manicure, fine. We actually felt bad for this other girl because she ended up having to do far more than she initially probably intended, which was evident because she was shaking when doing mine and the other bridesmaids gel manicures. Miraculously, the two gel manicures came out really well and we were happy with them, however the dip manicure, the regular pedi and mani were honestly some of the worst work I have ever seen. As I mentioned, the pedi was wrinkly and gloopy. The regular mani was even worse, my bridesmaid also requested a French and when the lines were wobbly and uneven, she requested it be redone with just white polish. Cece literally did every single finger with the fine tip brush used for French tips to paint her entire fingernails... once again, they came out horrible, and based on the outcome, I honestly cannot imagine this woman has ever painted nails in her life, and I am not being drastic, we compared them to a 12 year old who did her own nails at the wedding, and hers were better. They were so bad, this bridesmaid literally went out and bought white nail polish and re-did them herself the same night. I have no idea what happened with the dip, especially because the other woman succeeded on our gel manicures, but the bridesmaid who got dip's fingers look horrible, her nails are SO thick, and while she requested an ombre, there is nothing of the sort. It came out to $255 and I tipped 15%. I would say in general, that total is reasonable for those services, however, for the quality of 3 of them, I SIGNIFICANTLY overpaid, and I should have actually looked at the regular mani, pedi, and dip a bit more closely before checking out. I am astounded this place advertises itself as a nail salon, because it was quite frankly the worst place I could have picked for bridal nails before my wedding. Future brides, beware, I strongly advise steering clear of this place for nails specifically, I cannot speak on hair or any other services they offer.

My review is solely for my personal experience with Tracey r. , esthetician for waxing and so far I…read moreabsolutely love all of the body and facial waxing I've gotten. She is very thorough and the time in between waxes is much longer than some other places I've had. Also just love this place in general and I arrive early on purpose to have coffee and sometimes champagne before my appointments. Such a nice ambiance. Love the retail products and I can't wait to come back for more services like hair and nails.

Absolutely loved the ladies here and left with my hair looking beautiful! I would recommend finding…read moreout for yourself what great things they can do for you! Toma was my stylist and she did a fantastic job on my hair! Love it!

I got my nails done two days ago for the first time, and in that time, two of my nails broke and…read moreone completely fell off. And also the design I asked for (pink tips) were painted entirely too thick. My nails just look insane two days later. I'll be going elsewhere to fix.

I would give zero stars if possible. I went in for a polish change where I had regular nail polish…read moreremoved and my gel nail polish applied. It was a bottle of gel polish that I actually brought from home. I was just charged $40 for this service that took less than 15 minutes.

Needed to find a local salon while visiting family in the area. Really glad I found this place…read more Small but very clean. Service was excellent, entire staff was very friendly. I got a mani/pedi and it was one of the most relaxing pedicures I've had in a long time! I will absolutely be back when I'm in the area. Info I couldn't find on their website: cards are accepted, cash only for gratuity

Very nice place! Called and was able to get an appointment within a few hours for a pedicure. She…read moredid a great job with the old nails I have. Very happy with the service and reasonable price.

I had such a good experience getting a lash lift done here! My appointment was scheduled for the…read moremiddle of a snow storm and Yessie was very accommodating, letting me come earlier before the snow got too bad. She did a wonderful job with my lash lift and was just very kind and friendly. Prices are very competitive and booking is easy online. Great location in Sturbridge with plenty of parking. Highly recommend!

It was my first visit to this small, intimate, friendly salon. Yessie did a great job cutting and…read morestyling my hair to my liking, checking with me numerous times during the cutting so I'd be satisfied ..... and the price was so reasonable. I will definitely be a repeat customer.