The type of care was health care. The quality of care was suitable not too fancy but direct. The…read moreattendants were well knowledgeable of their responsibilities and directions.

I was checked in for pancreatitis and they said I had an alcohol problem!!!!! Even said I had shaky…read morehands when I didn't! I was in the hospital for 6 days from very spicy food my brother in law made the night before. I had to be taken in by ambulance at 9:30am And given meds for 5 out of 6 days. I will never go back to this hospital! I also had to pay a fortune for care that wasn't necessary or accurate! My Father also had a horrible experience there (who passed in 2017) and so did my Mother earlier this year. Never again! If you need a hospital near Houston.....go to the medical center! Not Methodist! Just saying.

MDs & RNs perfect, excellent job get rid of The NAs they're just in the way! Chaos & Confusion…read more Ana Victoria excellent Nurse! Oscar, or Oliver...the surgent lives up to his credibility, he is The Best!

horrible! sent grandmother to rehab with no cardiac meds nurses unprofessional cant find her called…read moremultiple times cant tell me what room she's in, cant tell me where she is. When she is in the cath lab. Nurses didn't setup her oxygen for rehab transport, didn't send her cardiac meds or antibiotics for fresh surgical site. Didn't notify doc of elevated bp gave her wrong medications, refused to give her call bell to the point that she called me on my cell phone to tell me that they wont give her the call bell. will not return voicemails when asked to escalate concerns on patient care. Had to file complaint with Medicare and HHS and when informed charge nurse she responded "I dont work for you" patient relations repeatedly hangs up on family members voicing concerns, patient advocates have no medical training and refuse to escalate to house supervisors or floor directors when nurses administer wrong medications to patients. Will not give info to family who has medical Power of attorney when advised that complaints have been filed.

My husband and i came in on the 19th to have our daughter and the labor and delivery staff here is…read moreabsolutely amazing! We started off with eleana at night and then got ashleigh for the day they took great care of us! And were there for what ever we needed and answered all our questions! Then we came back because i had complications and every nurse we had since has been amazing thank you to Natalia, michelle in the AM and Michelle at night rainbow was amazing too! The on call doctors have been so helpful and been very informative! And a big shout out to Ricky he delivered our food nearly every day we were here!!! Thank you very much memorial Herman in sugar land!

very unprofessional staff. staffing ratios unsafe, Hermann certainly not what it once was. Its a…read moreshame it used to be a good hospital no longer. the Floor nurses are unsafe and the administrators are covering it up.

I've worked out at the main campus as well as out in Sugarland, but I have to say the land of sugar…read moreis very sweet as we are a center and thus a smaller close knit family here. In every department from lab, to radiation, to med onc/surg onc, rehab, pharmacy, you'll find some of the nicest most helpful people. As a survivor and as a therapist I would refer family, friends, and even myself here. Finding the center can be a bit tricky but if you just follow the directions to St Lukes Hospital off Lakepointe Pkwy., MD Anderson is attached to the hospital and the entrance is to the right of the hospital's main entrance. There are handicap parking spots in front of the entrance and a big parking lot as well as a parking garage (all free).

On my fathers last day of treatment we were excited to see him ring the bell after all he has been…read morethrough. When we got there they kicked us out "due to covid" but it was in such a tacky and insensitive manner. As my dad began to ring the bell the security guard stopped him mid ring and said we had to leave. It was only 2 of us! I am just appalled at the delivery as the security guard was very forceful and rude. I am just in shock and wish that I could've gotten to experience that moment with him. It was sad having to watch from the outside as all of the doctors and nurses cheered him on. He wanted his family there for that beautiful moment, not strangers.

I get my annual medicals done here every year. The staff is so kind and accommodating, always a…read morepleasurable experience. Thank you!

Avoid this place if you truly need medical help…read more My wife suffers from Chronic Pancreatitis. When we went to St. Michael's, the doctor took one look at her and immediately labeled her a "drug seeker"--without performing a single test or asking meaningful questions. No imaging, no labs, no effort. Just a snap judgment. Despite providing no care, they still charged us. We left and went to St. Luke's, where a simple blood test confirmed she was having a pancreatic flare-up. The doctor there acted professionally, ran tests, and gave her the treatment she needed. If the doctor at St. Michael's had taken five minutes to do her job instead of rushing to judgment, my wife wouldn't have had to suffer unnecessarily. To St. Michael's: Perhaps it's time to reevaluate the name, your approach to patient care, and your understanding of the Hippocratic Oath. "Do no harm" includes not dismissing someone in pain. And lest you think this a case of running across one bad apple...I checked their website and this Doctor is listed as MD, Medical Director.

My review is specifically for maternity - we had a great experience delivering here ! The staff was…read morefriendly, attentive, and supportive through the entire experience The only part that would have made our stay/experience better was alternative food options. We ended up getting delivery rather than the food provided. Also the food spots on site closed around 2 in the afternoon leaving options limited

Please do not take your loved ones to this hospital. From the time that she was admitted to the ER,…read moreit was a constant battle to get the right medicine for my wife get her prescriptions on file get the right food even communication from the what is called Matt team I believe just communications was just extremely difficult with everyone there I will be writing a formal complaint in regards to every circumstance that I bad experience. I've had. This isn't the first time we've been there multiple times we just figured that them a another chance unfortunately yeah I would never be back there again nor any of my loved ones

This was my first surgery, and if it wasn't a surgery...I'd ask to go back. It's better than a…read morehotel in there lol. Because that's what I call EXCELLENT customer service. I was treated like the goddess that I am, every step of the way. When the front desk, my nurses, and my surgeon were perfect. I interacted with multiple people and all were kind and well versed in their fields. I knew I was in trusted hands the minute I walked through the door. My surgery was a success and my procedure went well. 10 out of 10 recommend. Thank you everyone!!!!

Just wanted to give praise to this awesome place. I dislocated my knee cap and ruptured my patella…read moretendon. I've played sports all my life and this was my first big injury and first surgery. After dealing with the the financials and doctor visits. I found a hood doc and scheduled with memorial hermann surgical cause I was ready to get this over with. I arrived 15mins before my appointment and approached the desk. From the first employee to the last all I got were angelic hellos and voices with youth and levity. At some extent I thought it nice . While still thinking there has to be a % of patronage. Nope from the moment the front desk nurse took the time to get me a pen as a souvenir- cause I made a joke that I wanted something for being a "good boy" . Everyone was absolutely great and catering. Everyone was unique and kind. Surgery went smoothly. I'm excited for the recovery. They even called to check up on me and I chatted with the nurse as real people and she answered all my questions.

A woman's place is not in the home... but it's also not in the hospital…read more However, if a woman has to be in hospital, this is as good a place as any. Barbi has come here 3 times in the last year for various health issues (she's been having plenty), and this hospital is not bad. Then again, there are some people who are less friendly and in general we'd give it about an average rating all things considered.

Our experience here has been phenomenal! The staff is kind to my mom at every step. My mom is still…read morehere but I have decided to take a pause and let others know about our experience at Kindred Hospital Sugar Land so far. A special thank you to the administration team who are always prompt at addressing any questions or concerns we have as a family. The COO-Ms. Hala, patient rep-Ms. Marie, the director of case manager-Mr. Faisal, Radiology Manager-Mr. Doshi and several others are the dedicated Kindred Leadership Team. At Kindred, each management leader have been assigned certain amount of patients to follow up and make sure that they are receiving the appropriate care. My mom has been assigned to Mr. Doshi. He has been daily visiting us to make sure if we all are doing well. He has been bringing awesome chai for my mom and tasty vegetarian Indian breakfast to make her feel at home. Ms. Marie, the patient rep knows my whole family with our first names. She indeed is an excellent patient advocate and justifies her job title. She visits my mother regularly and is always in constant communication with us. Ms. Marie goes above and beyond in her commitment and helps us in any big or small issues. As an administrative leader, Ms. Hala has several issues to deal with but she has been so much supportive of her patients and families. She values different cultures and their family dynamics and expectations. She helped my family to accommodate some of our needs regarding my mom's care. The front receptionists and the security officers are very kind and welcoming. The clinical staff (nurses, nurse assistants, PTs, OTs, Respiratory Therapists, Speech therapist, wound care team, and others) are genuinely affectionate with a focus to provide excellent care for my mom, keenly aimed at ensuring happiness through comfort and security. Nursing staff has been keeping my mom comfortable and clean; always remembering that she is a human being, treating her gently and respectfully. My mother had several bedsores and rash from the other hospital but I saw them healed here. There are several staff members that I can name to offer my gratitude and at the same time, I know I will miss many. Hopefully, in my final review, I will name them all. But for now, I want to offer my appreciation to Jancy, Kim, Digna, Titi, Crystal, Mary, Katie, Kate, Mimi, Sephora, Tess, Salvador, Blessing, Natalie, Tiffany, Sammy, Donna, and so many others. Also, I am thankful to the housekeeping and cafeteria for giving awesome service. The physicians who have their privileges here are committed and knowledgeable. They also show up on weekends! Some of the physicians that we are blessed with are Dr. Ajay Bhora (Internal Medicine), Dr. Soni (Nephrologist), Dr. Desai (Pulmonologist), Dr. Maredia (Internal Medicine), Dr. Chan cardiologist, and several others! Finally, at this challenging time of COVID, where we struggle to visit our loved ones at hospitals, we as family can meet our mom every day. One designated person can stay with her from 10:00 am to 6:00 pm. In addition to that rest of the family can see her through the beautiful windows in my mom's room. Meeting the family daily itself is therapeutic for my mom and blessing for us. Leaving our old loving mother in this pandemic time at a hospital was not easy at all. But Kindred's team have soothed my mom, whole extended family, and myself as true family. Currently, my mom is transferred to Kindred's Acute Rehab Unit (ARU). I will post my final review after we discharge from the ARU and will be ready to move forward. I just want to also add that the facility is clean, comforting, and most of the rooms are spacious. I hope my review will help some families who might be in a dilemma whether to admit their loved ones at Kindred Hospital Sugar Land. Hands down to the Kindred Team for providing excellent treatment! I am genuinely thankful to Kindred Team of Sugar Land. Sincere regards, Avani K. Thakkar

Lazy staff, patronizing, half pretended to not speak English. Dirty floors, trash on the floors…read more Just an awful place, wouldn't give pain meds, had to beg them. wouldn't turn my loved one and she ultimately died of bed sores after surviving a heart attack and an open chest. Most disgusting healthcare facility I have ever seen.