So, personally I'm not the biggest on giving praise for a job well done, I feel that everything…read moreshould be done to the best of your ability, and I'm definitely not the type of person who generally would take the time to write a review, but here we go... This is going to be the good, the bad and ugly, straight forward and raw. I've heard of horror stories come from The Boat Yard in Marrero in the past. Heard the lowest of things being said about these guys from some pretty "reputable" people. Most of these stories come from the past, but most people knew to steer clear from The Boat Yard. Recently I had a couple of buddies of mine who never did hear anything bad about TBY, and bought their boats with ease. They had no issues what so ever and everything went smooth as possible. Being that TBY is south Louisiana's largest used boat dealer, and possibly one of the largest dealers in the southern gulf states, I found a boat I liked listed online through a various advertising page, and it linked back to being in possession of TBY. The Boat Yard has a huge advertising campaign and definitely can help get the word out if you're selling a boat. I purchased a used boat under consignment from TBY. Of course being an older used boat, it had its issues. Most issues were very minor, and the responsibility of the buyer is to ask as many questions as possible, and go through your own "checklist" of items before making a purchase. If you find the boat you're looking at doesn't pass your inspection, or doesn't meet your requirements on what you're looking for, maybe that boat just isn't for you. I checked out the boat pretty well, everything met my expectations, we did a quick test run of the engine in the test tank, and everything seemed fine, so I signed the final papers and took my new boat home. Being that I live on the water in Lafitte, I was pretty excited about getting her to the boat launch and into my hoist as soon as possible. The engine did not perform like I expected, seemed like a power loss from fuel problems. I did call and explain what was going on with my salesman, and he did say for me to bring the boat back if it continued to have problems. I was kinda upset with The Boat Yard over some missed communications between the sales team and the service team. I was told bad fuel was the problem of this boat, and all fuel had been drained out, well, it wasn't... and I had just pumped in 20 gallons of gas on top of old gas before I realized the tank was full. I did some self diagnostics, as well as have another boat mechanic not related to The Boat Yard come check out the engine. We changed all the filters, changed out the screen in the VST, ran spark and compression test, all seemed fine, but engine would still run like shit. Being the fact that I had purchased this boat from a consignment deal, which means, TBY is only the dealer or "middle man" for this boat, and I had purchased this boat "used - as is", I felt helpless in this situation and felt like I was just stuck with a bad deal. I spoke with the managers over at The Boat Yard and they were very understanding and willing to do whatever they could do to help make things right. I had dropped off my boat Last Friday, They were able to check it out, run computer diagnosis on the engine, order all necessary parts and they had me back together in less than a week, and ready for the boat blessing. Being that they had a large "boneyard" of old used engine parts in the back, they were able to find parts off other engines to get mine running good. (For the ones asking why I'm using used parts to fix my boat... It's a used boat...lol). They did charge me for some labor, but way less than I expected, and less than anywhere else I could've brought it. Buying a boat on consignment means the dealer does not own the boat, or have no obligation to that boat. It's up to the owner on whether they want to fix the issues or come down on pricing. It's up to you (The Buyer) to check out the boat to the best of your ability, hell, bring in a 3rd party inspector if you don't feel comfortable doing it yourself. Always do a self inspection so you don't end up with a bad deal. Legally, when I signed that contract stating I'm purchasing this used boat as-is, they had no obligation to me. As being the dealer they did want to help out and provide the best customer satisfaction they could. And that's why I'm here writing this review to share my experiences and help clear their name. They've come a long way from what they were in the past. I'd like to say a huge Thank You to the entire crew over at The Boat Yard Inc, Y'all did a wonderful job on handling the situation, Y'all helped me out to make things right this boat and I believe you guys went above and beyond for your customer. I highly recommend you and will not think twice about using you again for any of my future boating needs.

Y'all be careful when purchasing from The Boat Yard Inc !…read more My husband bought a boat from The Boat Yard with a warranty. Less than a year later, the motor stopped working. It's been in the shop for over a month. He brought it to Landry's (in Des Allemands). They took the whole motor apart and confirmed it was band aided. Come to find out, the motor had been worked on before, but you couldn't tell unless the whole motor was taken apart. None of this was mentioned when purchasing and the warranty won't cover anything & the owner is useless. When my husband called to talk to the owner, he basically said "if this is the worst you've been f**ked, you haven't been living long enough."

Bought a boat with Aj motor ran for 15 mins. then locked up was promised a new motor to make things…read moreright. Aj told us to bring the boat back to Marrero he would change out the powerhead he kept the boat for a month. Didn't get a new motor nor did he put it on was given a motor he claimed to have a brand new power head on and it was rusted out full of ants on the inside. Told him about the problem, he said he didnt think it was that bad and said he had a new motor he was going to get to us. All we got was excuse after excuse and still no motor and over 7k lost. I do not recommend doing business with this man or company.

I went by AJ after seeing an ad he put on craigslist. He…read moreincluded a youtube vid of him driving the boat in the listing, which is really neat. I went to The Boat Yard (nearby in Marrero) first and it was miserable. They couldn't care less about me, as my budget was around the $4000 range, and told me unless I have $10000, I am not getting a boat. So I went by AJ and found a different boat that we liked a lot. 17' dual console, good starter for an awesome price. Bought it in the middle of him working on buffing it :) Got a good deal. AJ is a great and honest guy. Really trustworthy, really happy with the experience overall. Will definitely send people over to him to buy or sell their boats, and will be going back to him for a new boat when I am ready for one. Thanks again, AJ!

Recently purchased a mudrunner boat from them. Going through the process was simple and easy. Had…read moreplenty of help all the way through it. Very happy with my purchase.

Absolutely Horrible Customer Service. The owner basically doesn't listen. I purchased a new Toro…read moreMower, after he talked me out of the Toro with the Honda engine. After the purchase the horrible Toro engine had trouble starting. I brought it back to him 3 times, telling him this engine is not starting like it should. He wouldn't listen, he insisted that the engine was supposed to take 4-5 pulls to start, it's easy start not 2 pull start. My past Toro (BEFORE THEY STARTED MAKING THEM IN CHINA) always started on 1 or 2 pulls. Again the owner wouldn't hear of it. I finally brought my mower to another service center. Guess what it was and is a BAD engine. The new NON TORO engine starts every time on 1 pull even after sitting up for 3 months it starts on at most 2 pulls. RUN away from this place. The owner could use a course in Customer Service. He has a definite attitude problem.

Avoid like the plague. Steve and Ronnie are grade A crooks. Will charge you for work they didn't do…read moreand overcharge for work they did do. Had my boat 6 months and the problem still isn't fixed.

They deleted my old review so i will repost my experience - from 8/2014…read more Bad service. Charged 500$ to clean 3 carburetors. Most shops charge about $250~. Also asked them to check out my motor in a general sense. They didn't do this and they ran the motor without gear oil to test. When confronted about this, my safety was threatened verbally and physically. The only thing they are good for is if you live close and need small parts for a specific fix you are doing yourself. Other than that, avoid like the plague, there are MUCH better repair shops. PS - the person who does the actual repairs is the employee with the bad temper who threatened me. Everyone else there was decent towards me, even if their prices are ridiculous.

PPC Systems has been a vendor for C&W since 2019 and only ONE time have they paid on time. They…read morerecently paid an invoice that had been outstanding since November 2021 but refused to pay the late fees. Don't encourage their bad behavior by doing business with them.

From the owner: Jonny White's C&W Air Repair offers the best marine sales, repair, and installation services…read morethroughout the marine industry. With over 40 Years experience. Jonny White's C&W Air Repair offers custom electric, pneumatic and electro/pneumatic control systems as well as compressor sales and installations.