When your 98 year old neighbor says she wants to learn how to text, you teach her how to text! The…read moreproblem is her phone was from 5,000 B.C. so she desperately needed an upgrade. The first step on our texting journey was going from a prehistoric Samsung to an iPhone, so we stopped into this T-Mobile location. Since her phone had no value, she wasn't eligible for any trade-in offers BUT she could get a brand new iPhone SE 2020 for $400. I really liked this option, as I thought the physical home button would be easiest for her. Big thank you to Mary-Ann who was very patient as I translated each step of the process to my neighbor and walked her through all of the charges - the phone itself, taxes, insurance, and a phone case. We were in there for about an hour so I really appreciate her taking her time with us.

The absolute worst experience. They sell plans with deceit and lies. Whatever I signed up for and…read moreprices given was completely false. They sell internet service in this 11228 area where is is not available. My bill was $100.00 more than I was told at the store. Maria is a liar and should be dismissed from employment, she sells plans with deceit and lies. Visited the store several times to rectify this situation with no resolution. Be cautious with this store on 7519 13th Avenue 11228 Brooklyn. I was spoken to in a complete inappropriate manner by an employee named Chris as baby girl and listen sweetie and I have to correct him and let him know I should be addressed by my name.

Store manager was lying about a product, i.e. SyncUp Driver, pushed a customer to buy an…read moreunnecessary product, didn't reveal the App requirements for using the product and lied about a T-Mobile available promotion. Then refused to admit it when confronted with her own words. Demanded a customer wait for her to finish her lunch for 30 minutes, although the store doesn't have a sign in regards of lunch break.

The staff was really helpful, especially Cristal. When customer service couldn't activate my phone,…read moreCristal handled everything and the process was fast and smooth! Would highly recommend!

RUDE FUKCEN KOREAN PLACE!! I was spoken down to, my laptop…read morewas not repaired. They tried to sell me items i didnt need, and it smelled like armpits and mold in this location!!!

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

They have the worst customer service around they promised and promised that they're going to come…read more They never keep their word there's always static on the line.

These folks are really very professional and helpful. It has taken a while, but I'm on my way to…read moregetting service I need from a local firm. They are local to me in Borough Park, Brooklyn, NY. I am really ready to do business with local vendors and ditch VERIZON.

I've worked with many companies in multiple businesses that I've operated. These guys have switched…read moreover 3 of my offices in a matter of 24 hours. They did exactly what I wanted and how I wanted it. Any issues were resolved immediately. Very fast, easy, prompt and seamless transaction! Thank you 1Voice. you've gained a customer and referral base for life.

From the owner: Get reliable feature-rich phone systems for your business today, without paying a high price. No…read moreContract VoIP Service · Business Phones · Cloud Phones · Hosted PBX · Email Integration · Flexible Call recording · Executive Assistant · Voicemail to email · Device Switching · Mobile app and more....

Manager was very dismissive and rude. I asked her for her name and she ignored me I have several…read morelines of service and I recently purchased the iPad in this location. Bad service

I came to this T-mobile store after having a horrendous experience at another T-mobile store nearby…read moreand they served me so well! My customer service representative was Kenneth and he was really great. He apologized for my previous experience, he took care of my iPhone and was all around a very happy representative. Good job 5th ave t mobile ! And thank you Kenneth!

Nikita, if you're seeing this review on yelp thank you so much for helping me and my dad upgrade my…read morephone using the JUMP boost at T-mobile. I had an IPhone 13 Pro that was cracked for 2 years and recently got it repaired. Repairing the phone was required for the program and the IPhone 15 Pro I got today was a life changer. Thank you so much. My mother and sister will be coming back to get an IPhone 15 Pro.

I came here 6 months ago because my phone was ran over by a bus, and was looking to upgrade. One of…read morethe employees (Kelvin?) had recommended me to use my insurance for them to send a new phone, that way when I upgrade in the future, I would be able to trade-in this "new" one and get the trade-in value. Props to this guy!! Today I finally went to upgrade my phone and every employee was incredibly welcoming to their customers. Tommy helped me, but I had issues with my old phone and wasn't able to upgrade at that time. But he was patient and kind while waiting for the issues to subside. Learnt that he was promoted to the 18ave T-Mobile store, which is well deserved for him! I came back two hours later when I fixed the issue, and another employee, Julio, helped me. He was great at explaining the price breakdown for me and extremely understanding about the upgrade and transfer process that took over an hour to finish. The store manager (Marlon?) was awesome at making sure the customers were able to find help immediately and with an employee who spoke their language.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

Geek Shop is amazing! My phone battery died about 30 minutes before they were closing for the day…read more When I called to see if there was time to get it fixed that night, he told me to come by and that he would happily take care of it for me. Not only did he do an amazing job for less than it would have cost me if I had gone to the Apple Store, but he stayed open later to finish up for me. I recommend Geek Shop to everyone I know!