Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and Apple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want? read more

they are fantastic. I was in a panic bc my laptop had screen flickering issues. I called an hour before they closed and they had me come on down, and opened up my laptop to make sure the battery and all hardware were ok (as I thought I might have water damage). no cbarge! super kind and honest and quick too! love them and will go back if I ever need tech help. def great and highly recommend!! read more

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!

I called for an appointment and came in for it and was told I did not make an appointment and the technician I needed wasn't in for 3 more hours! It seemed oriented to hardware and review here shows they are good for that. Warning if you are calling for software help, you'll be told they can help with that software and when you get their the tech never even heard of the software! The owner needs a customer service refresher. read more

These guys were great from the start. They helped set expectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone. read more

I accidentally locked myself out of my phone and I rushed it over and they fixed it no charge, no judgment and a neighborly smile.

I would give 100 stars if I could. I came back here after writing my first review 4 years ago. Stanley is simply the BEST!! He did a great job with my iPhone 6 connector replacement then and today when I came in with my iPhone 12 Pro Max he fixed the problem that as if it was nothing. The screen froze and the normal hard reset did not work. I could not do anything and you don't know how much you rely on your phone until you cannot use it. He showed me a different combination of buttons to hit and the phone shut off and then reset! It's working fine and he did not even charge me. Stanley was so willing to help which is such a rare trait which people don't seem to have today. Thank God for Stanley. I recommend you keep a printout of your contact telephone and e-mail if you can. It may be on your iCloud account although if you're in your car and do not have access to a computer it won't do much good. The T Mobile store in Bay Ridge Brooklyn on 86 street near 5 ave could only recommend to go to a repair ship or purchase a new phone. I would highly recommend Stanley and the Geek shop for any service or accessories you may need. I can't say enough great things about them. read more

The service, expertise and professionalism of the tech Stan was outstanding. A business laptop which lost its graphic ability was critical to a remotely accessed business in a critical tax season had no visible display. I anticipated a serious and costly solution. He quickly diagnosed the problem, had updates installed and had the system up and running quickly in a timely fashion. His honesty and ethical business approach to assisting clients were commendable. I highly recommend his service. read more

Their team help me quickly and efficiently and solve. My problem would definitely recommend and go back.

Thought I needed a new charging port on the bottom of my iPhone, as the phone was unable to charge. The clerk was honest and said, " Let's try cleaning it out." That worked! Total cost $25.00. Will definitely return and recommend to others. read more

Very knowledgeable and friendly service, I've been twice with problems they solved in minutes and waived fees. These guys are great.

First had my iPad screen repaired, done after an hour and with very affordable pricing. Next they insisted on waiving the $30 diagnosis fee after checking on a unrepairable iPhone too damaged! honest and friendly service with great prices all around! read more

These people are great. My charging port was broken for over a year after the previous shop was unable to fix it. Geek shop was able to fix it in a matter of minutes for a great price. This is a great shop for iPhone service read more

Just left the shop and fortunately found another computer repair down the street. The Geek Shop technician was very rude and not at all helpful. He clearly did not want my business and seemed to go out of his way to be obtuse. I would normally just assume that dealing with clueless people had finally taken its toll, but this guy just went out of his way to make our exchange as negative as possible. Somebody needs a hug!!! read more

I had an external hard drive that couldn't be read. It turned out to be just a loose connection. I was expecting the worst and was calmly asked a series of questions that helped determine the issue. The fix was quickly remedied and I was not even charged. I would have paid for the counseling service alone. read more

I can't recommend Geek Shop enough. People there are knowledgeable and easy to speak with. They ask the right questions to help you figure out what you need and how they might handle the situation. There prices are reasonable. They do not upsell. They will handle your issues readily many times while yo are there. They are know PC and Mac systems, phones and laptops. read more

I Can't say enough about the Geek Shop, on 5th Avenue in Brooklyn. I've taken Macs, iPads, and iPhones there and had them repaired, adjusted--whatever they needed--accurately, promptly, and fairly priced. The guys are unfailingly helpful and positive. They have the innate curiosity to go after problems with enthusiasm and deep technical knowledge. I got my first computer over 45 years ago, a Mac Plus, and have had many Macs since. I'm an architect and educator and have worked in universities from Boston to Dallas, but the Geek Shop is the best service I've had. I'm glad they are in my neighborhood! read more

I recently took my phone in there and were so honest and helpful! Instead of just charging me a bunch of money for the fix he recommended I just get a new phone. Would definitely recommend these honest guys !! read more

This store is super responsive, helpful and gave me a great price and quick turn around. Shout out to Tim!

I brought my computer in because the keyboard wasn't working. They looked at it right away and were super nice about it. Unfortunately, they couldn't fix the keyboard, but they didn't charge me anything for checking it out. Really appreciate the honest and friendly service! read more

Cracked my iPad Pro 11" screen. Got an quick approximate quote from Geek Shop. Shopped around for competitors and found a lower price but they ended up taking much longer than expected so came back to Geek Shop. I accidentally dropped the iPad again before coming to the Geek Shop so there are more cracks. Thankfully, the digitizer was still functional. They honored the quote. Repair was done quickly: 1 day for them to receive the glass, and I got the iPad the next morning (I gave them the iPad around 5pm the day before so it took them about 1 day to get the glass). Provides more value than repairs at the Apple Store which would effectively buy a new iPad for the cost of repairing a screen. Thanks again! read more

Polite when communicating with female technologists and professionalism! No sexism here! Respect! Thank you! Geek Shop, you are a very nice business in NYC's Park Slope! Cheers! read more

I've had two repairs here, and the price both times was significantly lower than other places: $65 for a charger port and $85 for a screen in December 2024. The work was fast and high quality, and all the guys were polite, personable, knowledgeable, and friendly. Amazingly, when a new screen didn't restore full function, they refunded my down payment and didn't charge me a cent for their attempted repair (although I tipped generously). I've tried several other places in the neighborhood, and this is the best! read more

They were great. Thorough, clear communication, and when he found there was no problem, he didn't charge me at all.

My MacBook Pro's battery was on the decline and I needed a new one soon. Since Apple doesn't bother to carry older model's parts your best bet is an authorized repair place. One place I called had a wait time of 3-4 weeks (yikes, no thanks). Luckily, a friend of mine told me about Geek Shop. I was prepared to wait but they said they could order the part and the replacement would take 1-2 hours, if that (!!!!!). I immediately ordered the battery and a couple days later they called & told me to bring in my machine. I dropped it off in the late morning and I had *just* walked in the door of my apartment (~45 min later, if that) and GS called me to inform me they were done and that I could come retrieve my Mac. Hooray!! I was so happy! They are affordable, knowledgable, friendly, and exceptionally speedy. I highly recommend! read more

Fixed cracked screen on S22 Ultra. Super easy to work with - Squaretrade / Allstate was making the process extremely difficult but the Geek Shop Owner was patient and helpful the entire way. Definitely will be a repeat consumer! Update: My Son's Dell Alienware was having an error associated with the water CPU cooler. Had earlier taken it to another repair shop before I found Geek Shop and they were not able to fix the error. Peter at Geek Shop solved it! Not only did he fix the error with quality replacement parts, he also explained everything and gave the old parts to my Son so he could inspect them nd learn more about PC components. This experience motivated my Son to build his own PC. In short, Geek Shop knows how to fix PCs and teach along the way! read more

Geek Shop impressed me on the first call as being patient and sympathetic. My device needed a new battery after I had let it run down to nothing. I took it in and the new battery install cost less than $50. The next day I returned it because my desktop did not recognize the iPod. Stanley got to work with a pair of tweezers and found the problem: impacted dust and debris! What a relief! I then asked some general OS system questions and Geek Shop was easy to speak with. Quite a contrast from earlier: browsing iPod repairs online.the first folks I ran into established that my device was just about unfixable, but they could do it maybe for as much as $800-1,400! I will definitely go back to Geek Shop and recommend them to others! read more

Geek Shop - Michael J - Mobile Phone Repair Near Me - Brooklyn, New York

Exceptional service and value . If you have any issues with your iPhone and you're out of warranty, don't hesitate to give this place a try ! read more

Stanley is the man. Can't thank him enough. Honest and efficient! NO BULLSH*T. If you live around NYC, it's worth the trip! My laptop was dropped and it's not turning on. I went to a few different shops before coming here. All the previous technicians told me it is going to be a big problem such as broken motherboards or other hardware without taking time to inspect, telling me it could take days to fix. Afraid of losing my data, I decided to shop further. I called up Stanley, professional and caring over the phone. Hence I decided to make a trip. He opened up and inspected my laptop in less than 10 minutes and quickly found the problem -- a broken screen instead of broken motherboards and the like. Since it was not worthy to fix, i decided not to move forward with the repairs. However, knowing all my data is safe. I finally have a peace of mind. Highly recommended!! read more

Geek Shop - Front - Mobile Phone Repair Near Me - Brooklyn, New York

Had an issue with outlook and they helped me on the phone in about 5 minutes. Great service.

Replaced my phone screen protector super fast! $15 for a new phone screen and installation. Definitely recommend.

The owner was nice and very helpful. He gave me good information. I highly recommend this place.

They were so kind. I had a broken screen and a jammed up charger hole (and broken charger piece got stuck) and I had came in only to fox the screen. But even with just that one request they had fixed my charging hole free of charge. They were so kind and didn't even wanted to accept my tip. I am very grateful because it made things very easy for me. Especially when it came to charging my phone. 10 OUT OF 10!!!!! read more

I had a defective BRAND new laptop that couldn't boot up and had to be returned to the manufacturer within 2 days, before its return window closed -- BUT I had to safeguard sensitive files on the drive before sending it back. These guys managed to boot it up when the company could NOT (even after HOURS of trying) -- allowing me to save my files and my sanity. THEN, since I was unexpectedly left without a functioning computer, were able to patch up a nearly dead, 6-yr old unit, with creative and affordable upgrades. This gives me time to explore my options for that affordable, dream, MacBook Pro alternative -- without stress or panic. SPOILER ALERT: there is NO affordable alternative to a MacBook Pro ... but the brilliant refurb/repair job swiftly provided by The Geek Shop surpassed my expectations and will give me time to explore next-best options. Beyond their demonstrated efficiency and skill, these guys were SUCH a pleasure to work with, RELIABLE+RESPONSIVE -- and just really decent, good people. You not only sense you are in competent hands the moment you walk into their airy, feel-good shop -- but you leave them just feeling better. As a local Park Sloper, I am thrilled to have them as my future go-to, neighborhood tech guys, but they are WELL WORTH the trip coming in from ANY borough. P.S. I'm still struck by how the Geek Shop converted an emotionally draining, frustrating, stressful situation into a quasi Victory. At the next sign of tech trouble across my assorted devices, they will be my FIRST STOP !!! Thank you BOTH, S+J (didn't want to misspell your names, but you know who you are read more

Came in with an Apple laptop that would not charge and they figured out problem, fixed it quickly and gave me great advice. Will be using them again, excellent customer service. read more

Had an issue with the screen display on my laptop that had just passed the warrantee -- manufacturer told me it would be more than the laptop was worth to replace, Staples told me it was too complicated to fix and required a special order part, BestBuy told me I should just buy a new one. These guys knew what the problem was as soon as I described it and made the repair in less than 48 hours for under $100. Excellent work and incredibly fair prices. Will definitely come back to them for any future computer issues! read more

This is an excellent local business. Please support it! My laptop fell while plugged in. That messed up the socket for the power cord. It would only connect if I moved the cord around to the one perfect position. Not feasible.... I brought it in and the problem and fix were quickly determined. The part was ordered. I was contacted when it arrived. I brought in the laptop. The repair took a couple of hours because it involved soldering. The job was done perfectly. The price for the work was quite fair and was much less than I had been quoted elsewhere. What more could I have asked for? All within walking distance. read more

A big thank you from the bottom of my heart. You guys are so kind, understanding and efficient. Really helped me to get my phone back working. Highly recommend! God bless you and your business. read more

Needed a new battery for my MacBook Air. Got a quick response to my Yelp inquiry along with a price proposal and time estimate. Everything went exactly as predicted. After the battery came in, I dropped off the computer mid-morning and picked it up mid-afternoon with the battery installed. Excellent work! read more

These guys are always bailing me out of some emergency or other. Today I dumped almost a whole cup of coffee in my keyboard which stopped functioning completely. Luckily there wasn't permanent damage, and they happened to have the parts to replace my keyboard. I always come here before the Apple shop. read more