1. Metro by T-Mobile

    1. Metro by T-Mobile

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    Sebring, FL

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    Metro by T-Mobile

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    10 months ago

    Great service techs. Always helpfull and ready to solve problems. Great attitude.Fast service.

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    Verizon

    Verizon

    (11 reviews)

    I want to formally recognize Jaden and Randy at the Verizon store in Sebring, Florida for…read moreexceptional customer service. I had spent hours trying to resolve an issue involving a promised NFL Sunday Ticket promotion, including online chat, phone support, multiple escalations, and significant frustration. Jaden and Randy were patient, kind, professional, and genuinely helpful throughout the entire process. They advocated for me, helped escalate the issue appropriately, made sure clear remarks were placed on my account confirming that I had been promised the promotion, and stayed involved until a work ticket was finally created. Their kindness and willingness to actually take ownership of the problem made an enormous difference during a very stressful experience. I had reached the point where I was prepared to return my new phone and walk away from the situation. Jaden and Randy are the reason I left feeling that someone at Verizon had finally listened and cared about resolving the problem. I hope their management team sees this feedback and that both of them receive recognition for the way they treated me. (I'm sorry if I spelled Jaden's name wrong!)

    My initial visit to the Sebring Verizon Store located off Highway 27 South was a very pleasant…read moreexperience right from the beginning. David Bland served as our consultant and delivered exceptional, friendly, and, most importantly, knowledgeable assistance. He took the time to help us understand how to reduce our bill, upgrade our phone, and outlined how to select the best service plan. I strongly recommend David for any inquiries or requirements you may have.

    Metro by T-Mobile - mobilephones - Updated September 2026

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