The owner, Mack has been hands-on in the business for 27 years. He's very easy to talk to and…read morereally knows his stuff. He came over promptly, appraised the job in moments, and shared a great variety of samples to choose from. He said "lifetime" and I was sold. Two days later they came. His installers were quiet, polite and deft. In a day and a half, I had new, waterproof and gorgeous floors. There are no bump, or lips on the floor and the finish on the trim work and transitions in excellent. I'm a DIY'er. And I was considering it, but even doing it myself, I couldn't compete. Mack, the owner provided it all. Excellent price. Excellent communication. Excellent timeline. EXCELLENT results. No shenanigans. Best money I've spent on my house? I imagine you understand by now. Most effusive review I ever wrote. lol.

Went in referred by a mutual friend they got the job done in a couple hours got my upstairs done,…read moreliving room, and hallway done price was a couple hundred cheaper than the big company's. They moved my furniture for me and took care of everything. 10/10 would recommend to anyone looking to replace their flooring. Mack was super helpful and good with communication and price.

Otton did an incredible job on our floors! We needed carpet removed and replaced with laminate…read moreflooring before our movers brought our furniture, and Otton did whatever was needed to ensure this happened. Otton was timely and efficient in removing and replacing floors. He even hauled the old carpet away for a very reasonable amount. We love our home even more now that the flooring is in and completed. Otton's company was a great choice and we will not hesitate to use him for future projects! Very reasonable in price.

We hired Larry for a kitchen remodel and it seemed like he had good reviews. We had another…read morecontractor out to the house who was very knowledgeable and professional, but only hired Larry because the quote came in lower. Now we seriously regret it. His work was sub-standard at best. His quote was at 3,500 originally, for a tiny kitchen, but when it was time to write the check we were charged an extra $650 in materials. We purchased all of the materials except some wood trim. I don't think mud, and screws, and a little bit of trim warrants $650, an extra charge that we were not informed about in advance, or an itemized list of what materials that he used to justify the extra costs. If screws, mud, and some wood trim warrants a $650 charge he must base his prices on what the government charges people which is seriously over inflated and ridiculous! I asked simple advice during the cabinet install and his excuse quoting him was " I'm a contractor not a designer". I never asked him to design our kitchen. The other contractor came out and actually designed the kitchen even before we hired him. We had a few cabinets that needed to be returned to Home Depot, which all contractors do. His excuse was " my truck is full I can't help you". Also our refrigerator was moved around the kitchen and both handles are now broken, possibly leaving us with having to replace it. The wheels on the refrigerator suddenly stopped turning because there was so much debris under them they seized up because of the lousy clean up of the floor was. Larry installed the new sink, and all new sinks come with garbage disposal covers, and he didn't even look for it in the box, therefore it was not installed leaving us to get someone else to install it. So I found out his honesty level is extremely poor, his work is cheaply done, and his attitude is unprofessional at best. His personality is over inflated just like his material costs! I only paid it because we were so fed up at that point with all of this mess, we just wanted to get rid of him! I asked him how much a tiny backsplash would be , just for my own curiosity and entertainment, and he came in at $2,500! He seriously thought I would even consider that after all the happened! Well, we cheated out hiring a contractor who did sub-standard work and broke our refrigerator handles, and left gouges in our new cabinets, and with a terrible attitude, besides other things. Never do that again! It was well worth hiring the other contractor, who would have done everything for us. We are seniors and my husband has Parkinson's and other health issues which he clearly seen. I would never, ever recommend him to anyone! One star is actually too good for him! Do yourself a favor, do your due diligence when hiring a contractor!

It pains me to have to write this review. My husband and I were in need of a plumber to sweat some…read morecopper lines. My husband reached out to Done Rite and was told he didn't service our area and wasn't sure he could totally do what we needed. Okay no problem. He said he'd come anyway since he had some open time and we greatly appreciated it, it had been tough to find a reputable and reasonably priced plumber. Larry is the owner, my husband spoke with him over the phone. He said he wasn't sure he could do what we were asking but said he would come anyway. My husband plumbed commercially many many years ago. With work and our kids, our plates are very full so we decided to hire this portion of our basement reno out. We were definitely happy we got somewhere who was available and seemed to be pretty personable and friendly. Larry told us his prices and we accepted them. Larry came by with 3 other guys, so total 4 guys including Larry. One guy attempted to do the work while Larry and the others stood around watching. When my husband realized they'd need some assistance he jumped right in to help. The other guys Larry brought were very friendly and nice, a far cry from what we've experienced before. Larry literally stood around and watched the one guy work, not giving any direction, smoked a few cigs outside our walkout and answered phone calls while these young and obviously inexperienced plumbers tried their best. One guy had more knowledge but you could tell he was still learning. Hours began passing and we realize this is not going to get done quickly if my husband doesn't help. Being the person that my husband is, he steps in to assist the obviously stumped guys at what else to do. My husband then had to say to Larry hey man why don't you get started on that section while these guys finish up here? Literally so much time was wasted. My husband ended up sweating some of the lines himself so they could be done faster smh. After all that Larry's sweating was poorly done to say the least. Finished product looked terrible. Then when we got the bill it was almost $700! And Larry did one copper pipe!! What a waste of money and he still charged us. We pay because we're honest people but we were not happy. We felt taken advantage of big time. Then a pipe starts leaking. We called Larry back, they had just left so we tried to catch them before they got too far. Larry sends back the one guy who did more of the work to fix the pipe. After the fixed issue, Larry asked if he can charge us for another hour! What a waste of time and money. It took them from 9am to close to 3/4pm to finish this job. And it would have taken longer if my husband hadn't stepped in and started telling them what to do. My husband did about 70% of the soldering. Larry's way of doing business is a sham. There is no way we should have been charged so much for him doing ZERO work and then he wanted to charge us $100 more after they had to come back and fix something. Of course we were not paying him anymore money for him to stand around while his worker tried to figure out what to do. The others who were very pleasant, looked lost and Larry gave them no guidance whatsoever. He definitely ripped us off. We should have just stopped them at 2 hours smh. Once we realized Larry was leaving these guys to just figure this out, my husband stepped in. Being nice and we got taken advantage of. Lesson learned. The one star was for the guys being friendly and coming to our area. Update: we now have a leak smh

Motor City Floors has worked on our home three times over the past three years--coating our garage…read morefloor, front porch, and concrete patio. Each experience has been outstanding. The service was excellent, the installation team was professional and efficient, and communication throughout the process was superb. We are extremely satisfied with the results and would highly recommend Motor City Floors.

My floor is 4 years old. It is starting to crack or peel. they don't answer the phone and don't…read morereturn phone calls. Sent emails and the said to send pictures. I did and they responded and said will add to your file. you can't even tell from photos with a dark floor. There 15 year warranty is the worst. Doesn't cover peeling or cracking. What does it cover? They won't even come out and look at it. I have called other flooring companies and they won't touch it cause they didn't do the floor. My neighbor is having the same issues with their floor and the company doesn't respond to them either! Very frustrating! Waste of money!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

This company "Lakeshore Floors" has been in business since 1994 and it still shows from start to…read morefinish with their high quality of professionalism, teamwork of employees that are skilled in many areas of flooring installation, cleaning and restoration. They also install and clean carpeting as well as tile and grout. My job as Trustee for my parents affairs including my childhood house was a stressful challenge with many choices and difficult decisions since March 19, 2019. After the house was empty by the 4th of July I decided to remove all the carpeting and padding which was 34 years old (stuck at times) throughout the house in 4 rooms, closets too and a hallway. The final and 4th color of carpet was sky blue. So 4 different colors of plush since 1958 when the house was built. It took 3 days for the carpet and padding removal. A back breaking and messy job removing it all plus the tack boards and transporting to the backyard for disposal in rolled up pieces. Finally I had an idea and hopefully a profitable one to clean, sand and restore these hardwood floors throughout the house that still looked in their original and beautiful state plus a sure selling point and value to help sell the house in a modern way as well. I used Yelp for my research based on previous reviews and found 4 businesses which I called for pricing, and time availability for my project. Dominic Frabotta the owner called me back within an hour after I left a message with my request. He personally made a appointment within a few days based on our schedules to see, access and measure the whole house for my estimate. We talked budget since I needed to save money for painting and other repairs that would be used for an old house to prep for sale. He worked out a price which was wonderful compared to the 2 other companies I had already called. The 4th company called me back and was too busy till November. Dominic explained the project would take 4 days. He also informed me that there would be a set of 2 different crews with 2 employees since they all have a different talents and skills at their jobs. It was a noisy 1st day of preparation which entitled sanding and stripping the old stain or varnish off throughout the house plus closets and also included any nails or boards that needed to be checked or addressed. I was outside working in the garage on items to sell or donate since the machine a voltage unit? showed 241on the meter in the kitchen, so I was not allowed even in the basement to work due to noise. The guys wore masks, gloves and headphones for protection and company safety policy. The 2nd day and 3rd day would be the stain which employee Brandon & Steve helped me decide on to perfectly match the kitchen cupboards a walnut brown color. Even though the stain was a different color and a change from the original hardwood floor color, Dominic assured me to try a medium brown color to change the appearance of the walk in the door feeling and he was 100% correct. The final results and my photos attached before during and after sold the house ! The 3rd day would be the sealer or clear coat applied by Wiiliam which was a fantastic day to see my choice in stain color to match the kitchen cupboards. The final job was completed by William with measuring the wall areas throughout the house for the cutting and staining at the shop for the shoe moldings. He installed all of them in rooms with a nail gun in 1 hour. Dominic and his awesome crew of guys went out of their way to keep the dust level down using a high tech vacuum equipment and clean up afterwards at the end of a work day. Their communication with me on details or ideas working the 3 days, was very helpful and successful in their final work results. The total price I paid for my parents home was very reasonable and within my budget to accomplish a job well done. My parents house sold in 24 hours after it was listed for sale with my agent on the web plus with many photos including the old yet new hardwood floors. The new owner was so pleased and thrilled to know and see such a wonderful job on the old hardwood floors instead of using carpeting. Thank you Dominic again and your professional crew of guys that have much talent and work hard at their skilled jobs. " An Awesome job from start to finish with no issues or complications! " I always use Yelp! I certainly recommend this Flooring company to anyone near or far. They service many areas and I will post their business card which lists many other professional care: Carpet cleaning, carpet sales, tile and grout, stripping and waxing, commercial tile and grout cleaning, Tile Floor sales and installation with Duraceramic, Pergo, & UCT Tile. I look forward to calling on him again for my own home to resurface and stain the hallway area of hardwood floors in 2020.

Dominic responded promptly to my inquiry (which is sadly rare for service businesses lately), came…read moreout and talked through my options, offered expert advice, and provided a great quote. He was extremely professional and fantastic to deal with. His employees/subs were all wonderful too. I had almost the entire main floor of a new house redone in vinyl tile, carpet, and refinished wood. The work was completed on schedule and on budget, and all of it was of the highest quality. Each project turned out perfectly. I was extremely nervous about making such big investment in my home, but I needn't have been - I couldn't be happier with the results! I'm already dreaming up more work for Dominic & Co to do in my basement next year. These guys are the real deal. A++

We bought carpet and kitchen tiles with installation. Not happy with the carpet installation,…read morevisible seams. Kitchen tiles job was terrible. Tiles seem to be loose and make cracking noise. The grout has come out at many places. Gentleman came to check the issue and he said that it was due to heavy traffic in that area. It's not even 2 years and we are only 2 person in the house. What traffic he was talking about?

Great experience with Avita Carpet! Took a color sample of what I was looking for and Bob found it…read moreright away. Fair pricing and quick install! Would recommend to anyone.

Communication was on point!…read more I was super happy I didn't need to purchase any new materials - since my backing was pushing in he was able to reuse the existing tile without cracking either. My biggest fear was if mold was behind the tile - he was confident it wasn't. But of course I asked if it was and he did give me a price like I asked so I would be prepared. The work took 2 days due to drying time and he was able to work with my weird schedule as well. Definitely will use company in the future. Side note - the owner came each day to review the workers progress and the work; provided all the update information. Happy home improvement!!!

We have used Dave and his guys for a couple of jobs and very happy with the results. Great work at…read morefair price. Will definitely be our go to from now on.