First time here at this facility and WOW! St Joseph Mercy Breast Care, 990 W Ann Arbor Trail,…read more # 301, Plymouth, MI 48170 Phone: (734) 414-1080. I was so nervous about going because of bad experiences at other locations. I had a digital breast cancer screening done at this location and I was pleasantly surprised at the professionalism form the staff. Starting with Kimberly who was at the desk helping me check in. The area is small and not to busy. As soon as I completed a questionnaire on a tablet, I went to the dressing room and changed into a gown which ties closed. The changing room/booth is small with a cloth curtain to pull close. When I was done, I went to a waiting area where they offered water & coffee. I didn't wait long, and the technician called me back. Take you purse with you at this time as there is not a place to secure it. The technician went over the questions with me from the questioner I completed earlier. She explained everything she was doing and why. Very efficient and quickly done. She will ask you to hold you breath for a few seconds for each picture. I was exposed when she had to place the breast on the table, but you still had the gown cover you on the other side for this view. The next 2 photos you must take your arm out as they try and get as much as the armpit as they can in the photo as you are exposed again, but you are still covered on the other side. Then you switch sides and do it again. A total of 4 pictures were taken and maybe 15 minutes at the most for the imaging part. I was definitely more relaxed in a small setting like this and my anxiety was lowered. Thank you for a great patient experience!

Worst service ever. Slowest place ever. Awful staff. Went…read morethere this morning for a timed glucose test and was told to sit and wait. well after 24 minutes after I was due to have my blood drawn I finally asked if I could just get another drink since I am late. She told me just to have a seat. I could not wait any longer. I highly advise you go elsewhere.

I was sent here by a Dr for some labs and was really disappointed by not only the lack of…read moreprofessionalism of the staff (ignoring me while I was at the counter - I was the only person there at the time, hearing them gossip about other coworkers who weren't there - all in all, I could tell I was a bother), but the actual procedure itself. Once I had my blood drawn, I immediately felt a burning sensation and pain (I've had a fair share of labs and consider myself to have a fairly high tolerance for pain), but now here I am 9 days later still with bruising (it looked a lot worse than this pic) and other professionals who have seen it now say she blew my vein. I wouldn't recommend this place at all. You will not only be a complete inconvenience to the staff who would rather be gossiping, but you will be putting your health in the hands of non-trained professionals who clearly couldn't care less.

The staff at the SJMHS were wonderful. My daughter and I were in to get blood work and we were…read moregreeted at the door by a very friendly girl- took a second- got our place number went to sit down but got called to the booth right away. Booth attendant was awesome- friendly- I could tell she was smiling even with a mask on! Sat down for about 10 minutes- got blood drawn and out of there. They were very well staffed and able to handle the continuous flow of people coming in! Thank you St Joes!

Always a long wait just to get to registration. I need my blood drawn often and it has never been a…read morequick drop in and go. Bring plenty of things to do. Get there when they open or you will be waiting. Staff is pleasant but they need to rethink the check in process and the wait.

Results take forever to get back. You have to call to get your results sent to you after waiting a…read morelong time. Then they have to FAX your Dr to get approval. They are rude on the phone and I will let our Dr know that they shouldn't do business with them anymore.

Had an appt. for a blood draw this morning and received a confirmation code upon booking so drove…read morethe half hour only to see a sign slapped on the door saying they're temporarily closed due to a building maintenance issue with no known reopening date. Nice! You could've contacted me to tell me that. When I attempted to call the customer service # on the sign, I was eventually hung up on.

This is office has gone down tremendously. I do not recommend coming here unless you want to be…read morewaiting for an hour in the waiting room every time you come or be in the office for over 3 hours.

I'm so impressed with the staff and the care I receive. I was searching for a local doctor for some…read moretime and researched doctors who I felt I could connect with the best. There was a bit of a waiting list, but it was worth it when I got in. The wait time is always short when you have an appointment. I have gone here for doctor's appointments and lab work. For bigger issues, I drive down to UofM's main campus, but absolutely love this location and all the people that work there.

Located in a corner of the strip mall, this was the assigned lab for my fingerprinting. I scheduled…read morean appointment and went in. Sam greeted me, explained the entire process clearly, and went over the documents I would need afterward. He was friendly, professional, and efficient. The process was smooth and timely. I was in and out within 5 minutes, which was super convenient. Shared parking with other stores, which was easy to navigate. Highly recommend this place and will definitely come back for future needs. Thank you, Sam and the team!

Very fast service, friendly and professional. This was actually my second time utilizing services…read moreat this location. This time I got to meet the owner he was really knowledgeable and customer service was top tier. I recommend the Plymouth location hands down

Quick, easy stay in your car COVID testing with same day PCR results. It looks like they do other…read moretests as well. When I was in line, a man drove around asking to make sure everyone had an appointment and the time. Be sure you book before you come! I used a third party app but you can also call. Once I got to the front of the line, a man asked again what time my appointment was, then directed me to a parking spot. Presently, someone came out to take my insurance, ID, and the. Returned to swab myself and my daughter. Several cars who pulled up after me were looked into first, making my wait longer, but it was only about 45 minutes total, which wasn't bad at all. The best part was I was able to get appointments the evening before hand and same day appointments were an option as well.

I fell while walking my dog last night. Arrived at 750 pm with a large gash on my chin. They…read morehappily let me in and immediately took me into the exam room. Mind you I was bleeding and dripping on the floor. ( I'm so sorry) The very kind lady that was treating me carefully numbed the area always asking if I could feel it. I ended up with 9 stitches. This is the second time I have come here over the years. First was a broken leg caused at work. Both times the staff has been amazing. Thank you all very much!!

Quick check in got seen and out within 20 minutes. I highly…read morerecommend coming here. Happy I came